Raymour & Flanigan - Saratoga Avis 

106
TrustScore 5 sur 5

4,8

121 Ballston Ave, 12866 Saratoga Springs, NY, US


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Lisez les avis des autres

Noté 5 sur 5 étoiles

John ,the manager, did an amazing job helping us choose the correct mattress for our needs. He was personable and patient as he answered our numerous questions. He treated us with undivided attention... Voir plus

Noté 5 sur 5 étoiles

Absolutely best customer service at the Saratoga store. We have dealt with Angelica, Donna and Rock and couldn’t be happier with not only the quality of the furniture but the support of the team whe... Voir plus

Noté 5 sur 5 étoiles

Sales associate Deb Kroslak greeted us at the door but then gave us some time and space to explore on our own. Once we had an idea of what we liked she helped us find several options. She helped coord... Voir plus

Noté 3 sur 5 étoiles

It started out great, then it became a high pressure sales tactic! Very uncomfortable! I’m not even sure I will receive what I purchased, plus, I know there was a sale of 20% off, which I didn’t recei... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de chambre à coucher
  3. Magasin de meubles pour enfants
  4. Magasin d'ameublement et de décoration
  5. Décorateur d'intérieur
  6. Magasin de matelas

Écrit par l'entreprise

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Coordonnées de contact

  • 121 Ballston Ave, 12866, Saratoga Springs, NY, Etats-Unis

  • 5188860990

4,8

Excellent

TrustScore 5 sur 5

106 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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A répondu à 0 % de ses avis négatifs

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4,8

Tous les avis

(106)

3 802 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy next day delivery

Easy.. no pressure. Purchased a mattress. Second one this year. Free delivery is a bonus. Came the very next day. What’s not to like. And our sales lady (same one as last time) is very sweet.

24 juillet 2026
Noté 5 sur 5 étoiles

Patient, Helpful and Informative

John ,the manager, did an amazing job helping us choose the correct mattress for our needs. He was personable and patient as he answered our numerous questions. He treated us with undivided attention during both of our visits to the store. Mattress shopping is not fun but John made the experience very pleasant.

21 juillet 2026
Noté 5 sur 5 étoiles

Love the Saratoga store!

Absolutely best customer service at the Saratoga store. We have dealt with Angelica, Donna and Rock and couldn’t be happier with not only the quality of the furniture but the support of the team when it came to questions and any concerns we had.
Elizabeth an Neil Lajeunesse

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Outstanding experience

We've always had an outstanding experience with Raymour & Flanigan, and our last visit was no exception. We've always found exactly what we're looking for from the large range of furniture and mattress options, and the customer service has always been top notch.

2 mai 2026
Noté 5 sur 5 étoiles

Knowledgeable and helpful

Angelica and Jamie were extremely helpful and knowledgeable in the Saratoga Springs store! Talked through what my needs were and I am very pleased with my purchase! Store was neat and organized as well

3 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Sales associate Deb Kroslak greeted us…

Sales associate Deb Kroslak greeted us at the door but then gave us some time and space to explore on our own. Once we had an idea of what we liked she helped us find several options. She helped coordinate a separate chair with the sectional. We felt supported but not pressured in any way.

2 septembre 2025
Noté 5 sur 5 étoiles

Angelica (sales person) was great!!!

Angelica (sales person) was great!!!
She worked so hard trying to find a couch to match all my needs.

15 août 2025
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Réponse de Raymour & Flanigan - Saratoga

Dear Pamela,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Angelica was able to assist you in finding the perfect sofa to meet all your needs. Your satisfaction is our top priority, and it’s fantastic to know that Angelica's hard work made a positive impact on your experience.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

Noté 3 sur 5 étoiles

It started out great….

It started out great, then it became a high pressure sales tactic! Very uncomfortable! I’m not even sure I will receive what I purchased, plus, I know there was a sale of 20% off, which I didn’t receive. The salesman was pissed when I declined the flimsy mattress pad and said “you better like the mattress, because you can’t return it if you aren’t buying OUR mattress cover”. Seriously? $399 for a mattress cover? It was not good! I needed a good mattress and am now regretting my purchase! I hope I receive what I purchased!

1 août 2025
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Réponse de Raymour & Flanigan - Saratoga

Dear Karen,

Thank you for taking the time to share your experience with us. We sincerely apologize for any discomfort you felt during your visit. It's important to us that our customers feel valued and respected, and we're sorry to hear that this was not your experience.

We understand your concerns regarding the sales process and the pricing of additional items. Your feedback is invaluable, and we will address these issues with our team to ensure a more positive experience for all our customers.

Regarding your purchase, we want to assure you that we are committed to delivering the products you selected. If you have any questions or need further assistance with your order, please do not hesitate to reach out to our customer care team at rfcare@raymourflanigan.com.

Warm regards,
The Raymour & Flanigan Team

Noté 5 sur 5 étoiles

My husband and I were shopping


My husband and I had been to three other furniture stores prior to visiting R&F. We were deciding between 2 options for our new couch. However, when we went to R&F we found exactly what we were looking for and our other options immediately became null and void!
Melissa was our salesperson she informed us it was her first day on the floor. She was a pleasure to work with and will be an asset to the sales team.

22 juillet 2025
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Réponse de Raymour & Flanigan - Saratoga

Hi Claire,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you and your husband found the perfect couch at Raymour & Flanigan. It's always our goal to provide our customers with exactly what they are looking for, and we're delighted that we could meet your expectations.

We're also pleased to hear that Melissa made such a positive impression on her first day. We agree that she is a valuable addition to our team, and your kind words will surely encourage her as she continues to grow in her role.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Warm regards,

Raymour & Flanigan Furniture and Mattress Store

Noté 5 sur 5 étoiles

Got a mattress picked out and delivered…

Got a mattress picked out and delivered in less than 24 hours

23 juillet 2025
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Réponse de Raymour & Flanigan - Saratoga

Hello Saratoga Resident,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you were able to pick out and receive your mattress in less than 24 hours. Providing quick and efficient service is something we strive for, and it's wonderful to know we met your expectations.

If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
The Raymour & Flanigan Team

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