Raymour & Flanigan Avis 

My Salesperson was Great!! Helpful, Not pushy, overall great experience...

Bought my 3rd & LAST sectional from Raymour & Flanigan. When it was delivered on 7/24 and unwrapped, we realized it was way too big for the room and wasnt crazy about the ottoman that was part of the set. It looked nothing like it did in the showroom. The couch cushions were 2x as thick as the one on display and the ottoman just didnt look right in our house. We went back to the store the next morning as soon as they opened to see if we could exchange at LEAST the ottoman and was told we couldnt! Not only had it been in our possession for only 10 hours! we hadnt even sat on it yet!I will NEVER buy anything ever again from @raymourflanigan and will let everyone know about this!

Ray our salesman was very informative and did a great job explaining our options

This visit was one of the more pleasant experiences with the sales consultant. He was respectful of my choice to browse and did check with me periodically. I did find pieces I was interested in and he did not pressure me into buying. I went home to think about it and came back the next day. I was treated with great respect and he was professional in answering my questions. A sale well deserved.

Daquan at the Natick store was excellent! Very nice and knowledgeable. He made our buying experience enjoyable.

The manager who assisted us was polite and knowledgable.I also noticed that all personal were well dressed.

Aubrey was awesome! He assisted us with patio furniture. He was knowledgeable, professional, and friendly. Employees like Aubrey elevate the shopping experience. Thanks for the great service!

Furniture poor quality.

The sales rep was very helpful and the team was very welcoming.

The workers were professional, quick and courteous.

Thank you

We were in and out. Salesperson, Walter was perfect. Stayed close but wasn’t ganging over the top of us. Did not pressure us.

Very Friendly and knowledgably without being pushy.

Service was quick and the work on our couch cushions looks like new and feels sturdy.

Easy order and payment with in home imaging to make sure the choice is perfect.
In store support was very helpful and patient with great choice recommendations.

An amazing experience with a wonderful salesman!

I ordered a love seat to match a previously purchased sofa. It came with a flaw in the seating material. Rather than repair, they ordered a completely new sofa , with same made to order fabric. Arrived, professionally delivered. completely satisfied with service.

Amazing salesperson who was patient and took great care of us.

In and out very quickly. Very polite and efficient.

I ordered my ottoman waited 8 wks and on first day it was damaged and damaged my carpet. You made good and ordered a new one. I waited 10 wks when I called to see where the new one was. Amazingly I was told they could get it to me by Saturday or Sunday. What I find amazing is that if I didn’t call no one was going to call me to tell me my new ottoman was here and in the mean time I was stuck w a broken ottoman that I paid for already! I have purchased all of my furniture from Raymour for many many years and I feel like the quality of the furniture as well as the service has gone down hill.

Professional, attentive sales reps, but not overbearing.