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Regal | Hatton Garden Jewellers Avis 294

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Mark was first class from when I walked in. He helped me throughout the whole process and made the experience very relaxed. They ensured I got insurance and made the payment process simple. He explain... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I managed to get a consultation which was incredibly helpful and straightforward. It’s not your common purchase going for an engagement ring so it was great to have their very knowledgable staff make... Voir plus

Noté 5 sur 5 étoiles

Regal is a great jeweller to get an engagement ring, they are very professional and made the whole process so smooth. They are amazing at making custom made rings and they did an amazing job at bringi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing customer service and staff were very knowledgeable and helpful. Special thank you to Daniel who helped me throughout the process. Also to Josh in-store who was really nice and he... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijoutier
  2. Diamantaire
  3. Joaillier
  4. Fabricant de bijoux
  5. Bijouterie
  6. Horlogerie

À propos de Regal | Hatton Garden Jewellers

Écrit par l'entreprise

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Exceptional Craftsmanship and Service at Regal

Regal is a leading jeweller in Hatton Garden, London specialising in bespoke engagement rings, wedding rings, and fine diamond jewellery. We offer both certified natural and lab-grown diamonds, crafted with precision and care. Each piece is handcrafted by expert Hatton Garden jewellers who combine traditional techniques with modern design to ensure superior quality and precision. We make creating your dream jewellery simple, collaborative, and enjoyable, earning our reputation as a trusted destination for fine jewellery and bespoke engagement rings in Hatton Garden, London.

Our Bespoke Collection

Explore our carefully curated collection of engagement rings, GIA and IGI certified natural and lab grown diamonds, elegant wedding rings, fine diamond jewellery, and luxury watches. From bespoke engagement rings to perfectly matched wedding bands, each piece is expertly crafted in Hatton Garden to reflect your unique style and story.

Personalised Experience at Regal | Hatton Garden

At Regal, we place your vision at the heart of everything we do. Our expert diamond jewellers provide tailored consultations, exceptional craftsmanship, and competitive pricing, ensuring every detail is perfected. From your first consultation to the final masterpiece, we guide you through a truly personalised experience, crafting jewellery that tells your unique story. With attentive service and unwavering dedication, Regal has earned its reputation as one of London’s most trusted Hatton Garden jewellers, where every visit is memorable and every piece extraordinary.

Our promise to you

Écrit par l'entreprise

We're committed to our customers!
We have a longstanding commitment to treat all customers with respect, support, and kindness.

Aftercare Package

Lifetime Warranty

We’re committed to ensuring your jewellery stays as beautiful as the day you got it!

Coordonnées de contact

Bespoke Retailer of the Year

Collaborate with our team of experts to design your engagement ring.

4,9

Excellent

TrustScore 5 sur 5

294 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

A fantastic Business

I managed to get a consultation which was incredibly helpful and straightforward. It’s not your common purchase going for an engagement ring so it was great to have their very knowledgable staff make the whole process smooth. I highly recommend using Regal.

14 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

First Class relaxing service

Mark was first class from when I walked in. He helped me throughout the whole process and made the experience very relaxed. They ensured I got insurance and made the payment process simple. He explained incredibly well the technical sides of buying an engagement ring which was very helpful. Thank you Mark.

11 avril 2026
Avis spontané
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Réponse : Regal | Hatton Garden Jewellers

Hi Ben,

Thank you so much for your kind words! We’re absolutely delighted to hear that Mark made your experience so relaxed and enjoyable. He takes great pride in guiding our customers through every step, especially when it comes to the more technical aspects of choosing the perfect engagement ring.

It’s wonderful to know you felt supported throughout the process, from selecting your ring to arranging insurance and payment. We’ll be sure to pass along your thanks to Mark—he’ll be thrilled to hear this.

Congratulations on your engagement, and thank you for choosing Regal!

Kind regards,
The Regal Team

Noté 5 sur 5 étoiles

Having had a great experience here…

Having had a great experience here getting my partner's engagement ring, we returned to get our wedding bands made. Mark was again an absolute gent and helpful and incredibly accommodating throughout the process. Finally, I just have to say that he is so clearly a genuinely kind and honest man which is so reassuring when making such large purchases - I cannot recommend Regal and Mark highly enough.

1 avril 2026
Avis spontané
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Réponse : Regal | Hatton Garden Jewellers

Hi Kristian

Thank you so much for your kind words — it truly means a lot to us.

We’re delighted to hear you had such a positive experience working with Mark on both your engagement ring and wedding bands. He’ll be so pleased to hear your feedback. It was an absolute pleasure being part of such an important journey, and we’re so glad we could make the process smooth and enjoyable for you.

Your trust and recommendation genuinely mean the world to us.

Kind regards,
The Regal Team

Noté 5 sur 5 étoiles

Amazing for bespoke engagement rings

Regal is a great jeweller to get an engagement ring, they are very professional and made the whole process so smooth. They are amazing at making custom made rings and they did an amazing job at bringing our ideas and design to life. Special regards to Joshua who was very helpful from our initial consultation to designing the ring.

3 avril 2026
Avis spontané
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Réponse : Regal | Hatton Garden Jewellers

Hi Vishnu,

Thank you so much for this wonderful review! We’re delighted to hear that you had such a smooth and positive experience creating your engagement ring with us.

It means a lot to know that our team was able to bring your ideas and design to life, and we’re especially glad Joshua could support you every step of the way—from the initial consultation through to the final design.

We truly appreciate you trusting Regal with such a special piece, and we wish you all the very best!

Warm regards,
The Regal Team

Noté 5 sur 5 étoiles

Very friendly and honest treatment by…

Very friendly and honest treatment by Joshua

3 avril 2026
Avis spontané
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Réponse : Regal | Hatton Garden Jewellers

Hi Rasoel,

Thank you so much for your kind words! We’re really glad to hear you had such a positive experience—Joshua will be especially pleased to know his friendly and honest approach made an impression.

We truly appreciate your feedback and hope to assist you again in the future.

Warm regards,
The Regal Team

Noté 5 sur 5 étoiles

Amazing Experience

Amazing customer service and staff were very knowledgeable and helpful.

Special thank you to Daniel who helped me throughout the process.
Also to Josh in-store who was really nice and helpful.

I’m extremely happy with the engagement ring and wedding band.
The quality, care and craftsmanship was outstanding.
I would highly recommend Regal will return in the future for anything jewellery related.

Thank you

Luke

5 star!

25 mars 2026
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Réponse : Regal | Hatton Garden Jewellers

Hi Luke

Thank you so much for your kind words and for taking the time to share your experience.

We’re delighted to hear how happy you are with your engagement ring and wedding band. It’s fantastic to know that both Daniel and Josh made such a positive impression and were able to support you throughout the process.

Your comments on the quality, care, and craftsmanship truly mean a lot to us. We’re so pleased we could be part of such an important moment, and we really appreciate your recommendation.

We look forward to welcoming you back in the future.

Kind regards,
The Regal Team

Noté 5 sur 5 étoiles

Engagement ring purchase/adjustment

My engagement ring needed to be resized and booking the appointment was really easy (online system). We arrived slightly early on the day but were welcomed into the shop and went through the process of measuring my finger to establish the correct size. It was very efficient but done politely and with care, and interest in us as the customer. My ring was ready to collect a few days later and now fits perfectly. My partner said when he bought the diamond that the staff had excellent knowledge of diamonds and worked closely with him to design the ring. I would certainly recommend them to as the product and service was first class.

18 mars 2026
Avis spontané
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Réponse : Regal | Hatton Garden Jewellers

Hi Jacqui,

Thank you so much for taking the time to share your experience.

We’re really pleased to hear that booking your appointment was straightforward and that you felt well looked after from the moment you arrived. Ensuring the resizing process is both efficient and carried out with care is very important to us, so it’s lovely to know this came across.

It’s also wonderful to hear your partner had a great experience designing the ring with our team — we take great pride in guiding our clients through such an important purchase.

We truly appreciate your recommendation and are delighted that your ring now fits perfectly.

Kind regards,
The Regal Team

Noté 5 sur 5 étoiles

Fantastic experience for an engagement ring

Went for a consultation with Mark, having no clue about what I wanted in advance. He took his time and walked me through every aspect of the design, ending up with a perfect ring.

I needed a very short turnaround time for the ring and the later resize, both of which they were able to deliver early with no additional cost.

26 février 2026
Avis spontané
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Réponse : Regal | Hatton Garden Jewellers

Hi Matthew

Thank you so much for your kind words.

We’re delighted to hear that Mark was able to guide you through the process and help create the perfect ring, especially with such a short turnaround time. It means a lot to us that we could deliver everything ahead of schedule and make the experience smooth and enjoyable for you.

Wishing you all the very best, and thank you again for choosing us.

Warm regards,
The Regal Team

Noté 5 sur 5 étoiles

Fantastic service from Mark at Regal

Fantastic service from Mark at Regal. From the first conversation he was professional, transparent and very helpful with all my questions. Buying an engagement ring can sometimes feel overwhelming, but he made everything clear and straightforward. The final piece was even more beautiful than expected. I wouldn’t hesitate to recommend them to anyone visiting Hatton Garden.

15 mars 2026
Avis spontané
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Réponse : Regal | Hatton Garden Jewellers

Hi Margo,

Thank you so much for your kind review!

We’re thrilled to hear you had such a positive experience with Mark. From the very first conversation, we always aim to provide a professional, transparent, and supportive service — so it’s wonderful to know this came through and helped make the process feel clear and enjoyable.

Choosing an engagement ring is a big moment, and we’re especially pleased that the final piece exceeded your expectations — that’s exactly what we strive for.

Thank you for your recommendation, it truly means a lot to us. We hope to welcome you back again in the future!

Warm regards,
The Regal Team

Noté 5 sur 5 étoiles

Great experience with Mark, designing and choosing my eternity ring

We had a fantastic experience at Regal Jewellers. Mark was incredibly knowledgeable and took the time to help us choose the right design for my eternity ring so it would complement my existing stack beautifully. At no point did we feel under any pressure to buy — he was patient, helpful, and genuinely focused on helping us make the right decision.

The customer service was excellent from start to finish, and I absolutely love my new ring. I wouldn’t hesitate to go back in the future and would highly recommend Mark and Regal to anyone looking for expert advice, a great experience and beautifully crafted and high quality jewellery.

14 mars 2026
Avis spontané
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Réponse : Regal | Hatton Garden Jewellers

Hi Alison

Thank you so much for your wonderful review!

We’re absolutely delighted to hear you had such a fantastic experience with us. Mark will be especially pleased to know his guidance and expertise helped you find the perfect eternity ring to complement your existing stack — it’s something we always take great care in getting just right.

It means a lot to us that you felt comfortable and never under any pressure, as that’s exactly the experience we aim to provide every client. Knowing you love your new ring makes it all the more special for our team.

We truly appreciate your recommendation and look forward to welcoming you back in the future!

Warmest regards,
The Regal Team

Noté 5 sur 5 étoiles

Amazing service

Amazing service, I felt that I was in truly good hands when looking for the perfect engagement ring. The guys that worked there were real experts and were very helpful at guiding me through the different diamond classifications. I got my ring on time and the CAD images of the ring that were supplied beforehand gave a really accurate view of what the final product would look like.

7 décembre 2025
Avis spontané
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Réponse : Regal | Hatton Garden Jewellers

Hi Jerry,

Thank you so much for your kind words.

We’re delighted to hear that you felt well looked after throughout the process. Choosing an engagement ring is such an important moment, and we’re glad our team could help guide you with clarity and confidence. It’s also great to know the CAD designs helped bring your vision to life before the final piece was complete.

We hope the ring brings a lifetime of happiness, and we’re always here if you need anything in the future.

Warm regards,
The Regal Team

Noté 5 sur 5 étoiles

Having bought myself a Rolex for my…

Having bought myself a Rolex for my 40th birthday, I can only praise Mark and Regal for such a straight forward transaction and above all great communication/product knowledge.

27 décembre 2025
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Réponse : Regal | Hatton Garden Jewellers

Hi Kristian,

Thank you for your wonderful review.

What a fantastic way to celebrate with a Rolex! We’re so pleased to hear that you had a smooth and straightforward experience, and that Mark’s communication and product knowledge made the process enjoyable.

It truly means a lot to us that you chose Regal for such a special purchase. We hope you enjoy your watch for many years to come.

Warm regards,
The Regal Team

Noté 5 sur 5 étoiles

Wedding Rings

Very helpful and easy to use chat function.
Both wedding Rings look amazing and fit perfectly.

Quoted a delivery date and came earlier so that was good.
Highly recommend

25 février 2026
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Réponse : Regal | Hatton Garden Jewellers

Hi Tony

Thank you very much for your lovely review.

We’re so pleased to hear that you found the chat function helpful and that your wedding rings look amazing and fit perfectly. It’s also great to know they arrived earlier than expected — we always try our best to get pieces to our clients as soon as they’re ready.

Thank you again for your recommendation, it truly means a lot to us.

Warm regards,
The Regal Team

Noté 5 sur 5 étoiles

Incredible experience.

Incredible experience.
Josh helped me out better than I could have imagined.

26 février 2026
Avis spontané
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Réponse : Regal | Hatton Garden Jewellers

Hi Lou,

Thank you so much for your kind words!

We’re delighted to hear that you had such an incredible experience and that Josh was able to assist you beyond your expectations. Providing thoughtful guidance and making the process enjoyable for our clients is something we truly care about.

We really appreciate you taking the time to share your feedback and hope to welcome you again in the future.

Warm regards,
The Regal Team

Noté 5 sur 5 étoiles

Very good service

11 février 2026
Avis spontané
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Réponse : Regal | Hatton Garden Jewellers

Hi Kam,

Thank you so much for your kind words!

We truly appreciate you taking the time to share your experience. It means a great deal to us, and we’re so pleased you were happy with the service you received.

We look forward to welcoming you again in the future.

Kind regards,
The Regal Team

Noté 5 sur 5 étoiles

Joshua was excellent

Joshua was excellent. Guided me through buying an engagement ring for my now fiancée. She loves the ring. Of all the stores I visited in Hatton Garden Regal felt like the right place to make such an important purchase. Felt trustworthy, helpful, and overall a great experience. Would recommend

20 décembre 2025
Avis spontané
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Réponse : Regal | Hatton Garden Jewellers

Hi Christopher,

Thank you so much for your kind words and for choosing Regal for such a special milestone.

We’re delighted to hear that Joshua was able to guide you through the process and help you find the perfect ring — and even happier to know that your fiancée loves it! Knowing that Regal stood out to you in Hatton Garden as a place you could trust with such an important purchase really means a lot to us.

Congratulations on your engagement, and thank you again for the recommendation. Wishing you both all the very best for the future.

Kind regards,
The Regal Team

Noté 5 sur 5 étoiles

After getting engaged my partner and I…

After getting engaged my partner and I did some shopping around trying to decide where to get my bespoke engagement ring so we went to a few places. Mark’s customer service, knowledge about every single option, ability to help guide us while keeping the vision we had for the ring, his patience with my need to consider various elements and come back for a second design appointment and so many more factors were why we chose to go with Regal.
We have now collected the ring and it is even more perfect than I thought it would be! It feels like MY ring - it’s everything I wanted and more and we are so thrilled with the entire experience.
It was also a wonderful bonus surprise to be able to collect the ring ahead of schedule.
Huge thank you to Mark and the team ❤️

4 février 2026
Avis spontané
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Réponse : Regal | Hatton Garden Jewellers

Hi Anastasia,

Thank you so much for taking the time to share such a thoughtful and generous review.

It truly means the world to us to hear how special the experience was for you both, and we’re so glad Mark could guide you through the process while keeping your vision at the heart of every decision. Creating a ring that feels unmistakably yours is exactly what bespoke is all about, so knowing it’s “everything you wanted and more” is the highest compliment we could receive.

We’re also delighted we could surprise you with an early collection — the perfect little extra moment of excitement!

Congratulations again on your engagement, and thank you for trusting Regal with something so meaningful. Wishing you both a lifetime of love and happiness.

Kind regards,
The Regal Team

Noté 5 sur 5 étoiles

Real pleasure dealing with Josh

Real pleasure dealing with Josh, he looked after us from start to finish. Highly recommend 👍

31 janvier 2026
Avis spontané
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Réponse : Regal | Hatton Garden Jewellers

Hi Antonio,

Thank you for taking the time to leave such a lovely review.

We’re thrilled to hear that Josh looked after you so well from start to finish. Your recommendation truly means a great deal to the whole team.

We hope to welcome you back to Regal again soon.

Kind regards,
The Regal Team

Noté 5 sur 5 étoiles

Brilliant staff, great overall experience

Mark was great and was very patient in guiding me through to the right item. Will be happy to recommend Regal.

14 janvier 2026
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Réponse : Regal | Hatton Garden Jewellers

Hi Neelanjan,

Thank you very much for your kind words.

We’re delighted to hear that Mark was able to guide you patiently and help you find the right piece. Your recommendation truly means a lot to all of us at Regal.

We look forward to welcoming you back again in the future.

Warm regards,
The Regal Team

Noté 5 sur 5 étoiles

Very helpful consultation

Very helpful consultation, staff talked us slowly through the process and there was a beautiful selection of rings to choose from. I went with the Harper, very delicately made and I’m very happy with it!

25 janvier 2026
Avis spontané
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Réponse : Regal | Hatton Garden Jewellers

Hi Afia,

Thank you so much for your kind feedback. We’re really pleased to hear you enjoyed the consultation and felt well guided throughout the process. The Harper is a beautiful choice — delicately crafted and very elegant — and we’re delighted to know you’re so happy with it.

Thank you again for choosing us, and we hope to welcome you back in the future.

Best regards,
The Regal Team

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