Superb! Fast delivery (despite courier), and excellent knowledgeable REAL person answering the phone calls! This is obviously a company that cares about their products; cares about their custom... Voir plus
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Lisez les avis des autres
Ordered a tackle bag but needed it delivered on a specific day due to work commitments. Customer service were really helpful and arranged to dispatch so that it would arrive on the correct day. Then... Voir plus
Great interaction with the team at Rhino - especially Taylor. Quality of product - this time recycled match balls was excellent. Players love the grip and feel of the balls, and good to be doing our b... Voir plus
L'entreprise a répondu
The goods were fine & delivered promptly but I was annoyed the Rhino water bottle that was promoted as part of any order over £100 if ordered by Tuesday 25th did not come. I’m told there was a box to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Since 1980, Rhino has gone from the pioneering manufacturer of scrummaging machines, into one of the world’s leading rugby and team sport brands, used and trusted by elite athletes and teams worldwide. Alongside our world leading scrum machines, contact and breakdown equipment, we offer training and match balls, protection gear and team kit, as well as performance focused sportswear and leisurewear.
Coordonnées de contact
13 Ipswich Rd, CF23 9AQ, Cardiff, Royaume-Uni
- help@rhino.direct
- www.rhino.direct
4,4
Excellent
274 avis
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A répondu à 80 % de ses avis négatifs
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Amazing customer service
Amazing customer service. I mistakenly ordered the wrong item, it was exchanged within 24 hours. The person I delt with was knowledgeable and helpful. I can't praise this company enough. Thank you.
16 décembre 2020
Avis spontané
Very happy experience
Very helpful staff, great product, swift service and delivery- thanks
8 avril 2020
Avis spontané
As described my rugby mad boys love it! Try
As described my rugby mad boys love it!
5 avril 2020
Avis spontané
Fantastic customer service
Fantastic customer service! Helped me make a last minute addition before the order was despatched. Love my products and very happy from start to finish
3 avril 2020
Avis spontané
Brilliant
Efficient, very helpful great value for money and a great product.
3 avril 2020
Avis spontané
Excellent service and fabulous product
Excellent service and fabulous product. Many thanks
25 février 2020
Avis spontané
Shirt was exactly what I wanted
Shirt was exactly what I wanted, fitted perfectly and was delivered really quickly
11 février 2020
Avis spontané
great shopping experience
it was easy to browse and select items that I wanted.
Delivery took only a couple of days. Which made everything overall great!
Very costly delivery though...
7 février 2020
Avis spontané
great service and good value for money
great service and good value for money. This is the second year we have used Rhino for our balls and other equipment and we have had no issues.
5 février 2020
Avis spontané
Just what I needed
22 janvier 2020
Avis spontané
Great service delivered very quick and…
Great service delivered very quick and better than others like Lovell rugby that I’ve used in the past
22 janvier 2020
Avis spontané
Quick and efficient delivery...don’t go to Rhino!!!
If you’re after a quick and efficient service don’t go to Rhino and their customer service is almost nonexistent. Ordered a match kit for my son for his uni team end of November for an xmas present then noticed on their website a banner which said orders placed after 15th November won’t start to be delivered until after 27th January!!! So from order date to anywhere near being delivered is 2 months minimum! ABSOLUTELY RIDICULOUS!!!
21 janvier 2020
Avis spontané
Fast efficient service for good quality…
Fast efficient service for good quality products.
20 janvier 2020
Avis spontané
From 2020, avoid this company altogether
Avoid this company like the plague. When your kit eventually arrives (roughly 2 months after purchase and never 4 weeks) it'll have either the wrong logo or no logo. When you try to contact the customer service, they won't reply.
Somewhere between purchase and the 2 month delivery time, the logo and customer service is lost in the post - how convenient!
There's many other companies out there for your University kit orders, go elsewhere to avoid more money going in Rhinos back pocket.
30 décembre 2019
Avis spontané
Very late however did well by giving me…
Very late however did well by giving me a free top
6 décembre 2019
Avis spontané
Super thanks
5 décembre 2019
Avis spontané
Love my kit.
Had to wait a bit longer than originally stated for my order, the customer service team kindly explained there was a slight delay due to the amount of orders they had received. This is understand due to the amount of detail and time that goes into decorating one university kit item. At the end of the day there are worse things going on in the world than a slight delay to my university order. It has now arrived and I love it. Thank you.
5 décembre 2019
Avis spontané
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