Superb! Fast delivery (despite courier), and excellent knowledgeable REAL person answering the phone calls! This is obviously a company that cares about their products; cares about their custom... Voir plus
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Lisez les avis des autres
Ordered a tackle bag but needed it delivered on a specific day due to work commitments. Customer service were really helpful and arranged to dispatch so that it would arrive on the correct day. Then... Voir plus
Great interaction with the team at Rhino - especially Taylor. Quality of product - this time recycled match balls was excellent. Players love the grip and feel of the balls, and good to be doing our b... Voir plus
L'entreprise a répondu
The goods were fine & delivered promptly but I was annoyed the Rhino water bottle that was promoted as part of any order over £100 if ordered by Tuesday 25th did not come. I’m told there was a box to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Since 1980, Rhino has gone from the pioneering manufacturer of scrummaging machines, into one of the world’s leading rugby and team sport brands, used and trusted by elite athletes and teams worldwide. Alongside our world leading scrum machines, contact and breakdown equipment, we offer training and match balls, protection gear and team kit, as well as performance focused sportswear and leisurewear.
Coordonnées de contact
13 Ipswich Rd, CF23 9AQ, Cardiff, Royaume-Uni
- help@rhino.direct
- www.rhino.direct
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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spot on great company
Yet to receive a delivery 6 days after…
Yet to receive a delivery 6 days after the date.
Excellent service
Some sewing on the designs was frayed…
Some sewing on the designs was frayed on arrival. Aside from that brilliant quality
Good Service and Quick Delivery
Competitive prices
Competitive prices, good delivery time and all round service
Items ordered were out of stock
Items ordered were out of stock. However, Rhino did advise when to expect the delivery which I received a week later.
Excellent product....
Excellent product. Prompt despatch. Top drawer service.
Tackle shield
Ordered on a Sunday and delivered on Tuesday. Excellent service and highly recommend
Excellent
Patient and obliging support, fast delivery and excellent quality of the goods.
Special thanks to Nathan from Rhino support, who always has been supportive and very polite during our excessively long decision process :-P
I train in the gym quite a lot so my…
I train in the gym quite a lot so my size and shape vary from time to time. I ordered a jacket and wanted to test the size. Olunfortunately it was slightly to small so I chose to get the next size up. There were a few complications on my end but the customer service team were brilliant with me. A member of staff called Nathan. He's a star. Very patient with me, got back to me every time I needed help or had a problem.
Union Jack Blue blazer is a stand out…
Union Jack Blue blazer is a stand out garment. Had lots of positive comments already. Great product and company
Absolutely brilliant customer…
Absolutely brilliant customer service.Item returned and replaced no bother...BAselayer is very good
Helpful staff and quick response
Helpful staff and quick response. I was happy with the product and service.
Found the website difficult to buy…
Found the website difficult to buy from, had to contact customer services to help sort out my purchase.But friendly and helpful service helped me complete my order.Thankyou
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