Richer Sounds - Bath Avis 

1 567
•
TrustScore 5 sur 5

4,9

4A York Place, London Road, BA1 6AE Bath, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a loudspeaker on the phone - only one left! The person I spoke to was very helpful. When he had difficulty getting through to the store he sent an email to keep me informed. Having secured t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After many years away, relieved to find customer service standards have not slipped. Stock management systems could be improved; other than that, still a great company. Fast delivery, trouble-free ord... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our experience with dealing with Richer Sounds was nothing short of amazing, the sales assistant was so knowledgeable it made our decision very easy. Also a great product,

L'entreprise a répondu

Noté 5 sur 5 étoiles

The young man who served me was extremely helpful and I came away having made a good purchase. I received the item (a Manhattan T4-R 2TB TV recorder) the following day. I also inquired about 3D projec... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

  • 4A York Place, London Road, BA1 6AE, Bath, Royaume-Uni

  • 0333 900 0088

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 567)

24 500 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Soooo helpful

The guys in the Bath store are very polite and real experts. I had a problem setting up my new Onkyo amplifier. A phone call got me on the right track.

9 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, advice was helpful and honest. Really pleased with my purchase.

8 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Great service.

Good service and price.

23 mai 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

The staff in the Bath branch were very…

The staff in the Bath branch were very knowledgeable, helpful and their approach was utterly professional.
They answered all my questions with patience and it was just a pleasure to deal with them.
Thoroughly recommended.

30 mai 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Great service from Richer Sounds

The agent I spoke to was very helpful and the items were speedily dispatched.They are exactly what I needed. Also good value for money.

5 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Excellent Service

I always use Richer Sounds for my electrical entertainment items because I have such great service. The staff are helpful and patient even though I have, thanks to my technological inadequacy, had to call them several times when setting up equipment. They also have plenty of choice and good, competitive prices.

2 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Sean was so helpful throughout our…

Sean was so helpful throughout our visit. He clearly really knows his stuff and gave us great advice on what to buy. Follow up has also been first class. Highly recommend Richer Sounds and Sean (although the whole team there seemed on the ball also).

4 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

A real buying experience

The price was right, the tv quality picture and sound great and the small 48 in screen size suits our viewing situation perfectly. Exceptional staff at sales team , friendly and efficient .

3 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Great service

Hayden took the time to listen to what we wanted and answered all the questions we had.
The TV was ready when he said it would be & collection was very straight forward.
Thanks

3 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, friendly, knowledgeable staff. Not pushy, want you to have the system that fits your needs.

2 juin 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Very helpful and knowledgable staff

Very helpful and knowledgable staff. I found what I exactly needed and wasn't persuaded to buy something else just because it was more expensive.

24 mai 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Richer Sounds Bath, you don't have to visit to receive superb service.

Richer Sounds Bath, pull it out of the bag again. Although all communications were via email, Tom could not have provided a more friendly, professional and informed service, which went above and beyond and exceeded my expectations. Every interaction I have had with the Bath store has been first class, great service, great prices, with a 6 year warranty, what's not to like?

21 mai 2026
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Réponse de Richer Sounds - Bath

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

No problems

No problems. Smooth and simple

21 mai 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Clear guidance

Clear guidance. Stuck to price quoted. All good

19 mai 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Excellent service

We purchased a TV at a very competitive price. All the emails were helpful and explanatory. I spoke to Sean over the phone reference collection and he was very helpful. My husband picked up the TV with no problems whatsoever.

11 mai 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

I was quoted a great price over the…

I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification.
I also asked to use/borrow a Richer Sounds Head alignment protractor which was also waiting with my item for collection.
Very happy with the price and I felt that nothing was too much trouble, a very pleasant experience.

11 mai 2026
Logo de Richer Sounds - Bath

Réponse de Richer Sounds - Bath

Thanks for your 5 star review, we look forward to seeing you again next time

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