I was quoted a great price over the phone and placed my order. My item arrived the next day and I had a call and email notification. I also asked to use/borrow a Richer Sounds Head alignment protra... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We purchased a TV at a very competitive price. All the emails were helpful and explanatory. I spoke to Sean over the phone reference collection and he was very helpful. My husband picked up the TV wit... Voir plus
L'entreprise a répondu
Good price, discount applied for VIP membership after phone call to Customer Services as did not receive email voucher. George from Bath store dealt with order, excellent customer service. Product or... Voir plus
L'entreprise a répondu
The advice and assistance provided by Richer Sounds staff and third-party installers were invaluable and much appreciated. I am delighted with both my new Yamaha A6A Receiver and LG EVO C5 TV. Thank... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
4A York Place, London Road, BA1 6AE, Bath, Royaume-Uni
- 0333 900 0088
4,9
Excellent
1 k avis
Demande des avis aux clients
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Excellent Experience.
I spoke to Sean on the phone who was superbly helpful. They managed to source my home cinema system and get it to me within 1 day over the Christmas period. And it sounds awesome. I will 100% do business with Richer Sounds in future.
29 décembre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
It was really nice to meet you
It was really nice to meet you; I hope to be back soon!
28 décembre 2025
Réponse de Richer Sounds - Bath
Thanks for your kind review, we look forward to your next visit.
Richer Sounds Bath
Two great guys who were in no way pushy gave excellent service and knowledge
A lovely shopping experience
27 décembre 2025
Réponse de Richer Sounds - Bath
Thanks for your 5 star review, we look forward to seeing you again next time
Réponse de Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
Hayden was very knowledgeable and…
Hayden was very knowledgeable and helpful. Allowing me to test all options I considered and wanted to trial. I ended up coming in smack bang on the budget I hoped to spend and ended up buying something much better than I had thought I was going for thanks to trialling exdisplay items that were in shop and reduced.
26 décembre 2025
Réponse de Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
Great service from RICHER SOUNDS of…
Great service from RICHER SOUNDS of Bath. Pre ordered my item and it arrived the following day. Thoroughly recommended for all your audio equipment.
22 décembre 2025
Réponse de Richer Sounds - Bath
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Good Customer Experience.
I spoke to a chap in Bath,who dealt with my query regarding a claim on a 6 year guarantee. He assisted me to choose a new TV. Very knowledgeable and a pleasure to talk to. Thank you.
23 décembre 2025
Réponse de Richer Sounds - Bath
Thank you for your 5 star review, it’s lovely to read your comments.
They remain the best.
Superb advice and service as always. I’d not get my av gear from anywhere else.
21 décembre 2025
Réponse de Richer Sounds - Bath
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Our First TV for 5 years
Our First TV for 5 years. I was looking for something that was not ridiculously expensive but provided a decent picture. There was only one place to go and that was Richer Sounds.
I found the perfect TV, at a reasonable price and am now ready for the new Star Trek series: Star Trek Starfleet Academy.
The process for purchasing was simple and help in the store when I click and collected it was excellent.
Very pleased with the purchase and where I purchased from.
18 décembre 2025
Réponse de Richer Sounds - Bath
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very pleased customer Thank you
having sent. Previously owned equipment for repair, which was unable to be repaired.
Advice given by sales staff was very good. No pressure to buy,
Advice was given & explained, Staff were very good all information was passed to me, my choices explained clearly.
Delivery was only few days all extra guaranties explained and I thought reasonable.
Please thank your staff for very good service
13 décembre 2025
Réponse de Richer Sounds - Bath
Thanks for your kind review, we look forward to your next visit.
Really friendly and helpful staff
Really friendly and helpful staff. Hayden was a font of knowledge and helped us to choose the right stereo for our home.
11 décembre 2025
Réponse de Richer Sounds - Bath
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Sean served me very well indeed.
Sean served me very well indeed. I wanted to swap one product for another and he arranged it without demur. He was courteous and efficient at all times. He is a credit to himself and Richer Sounds...!
17 décembre 2025
Avis spontané
All as expected 👍
9 décembre 2025
Réponse de Richer Sounds - Bath
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Brilliant experience
The sales person was very knowledgeable and experienced on the questions that I asked him, very professional and well worth buying at Richer Sounds
7 décembre 2025
Réponse de Richer Sounds - Bath
Thanks for your kind review, we look forward to your next visit.
I've used Richer Sounds for years
I've used Richer Sounds for years, due to their consistent good prices and great customer service.
I rang to confirm they had stock and the item was ready to go when I arrived.
5 décembre 2025
Réponse de Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
Great Company
Helpful, polite, informative and good value for money. Would definitely recommend Richer Sounds!
3 décembre 2025
Réponse de Richer Sounds - Bath
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent customer service
Customer service from the Bath shop exceeded my expectations. Knowledgeable staff gave helpful and reliable advice guiding me through my choice of HiFi equipment.
3 décembre 2025
Réponse de Richer Sounds - Bath
Thanks for your kind review, we look forward to your next visit.
Réponse de Richer Sounds - Bath
Thank you for your wonderful feedback
Excellent service at Bath store
Excellent service at Bath store. Order was delivered quickly and on time.
30 novembre 2025
Réponse de Richer Sounds - Bath
Thanks for your kind review, we look forward to your next visit.
Easy to find what we wanted on the…
Easy to find what we wanted on the website, good value anyway but then in the sale. Arrived when they said it was going to and packaged really well.
30 novembre 2025
Réponse de Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
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