Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... Voir plus
L'entreprise a répondu
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Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... Voir plus
L'entreprise a répondu
Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... Voir plus
L'entreprise a répondu
Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... Voir plus
L'entreprise a répondu
Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
545 Christchurch Road, BH1 4AH, Bournemouth, Royaume-Uni
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Walk in to the Boscombe store and was treated with good morning from all
And received sound advice it was just a great experience for me
I went away thinking about the information received and returned 10min later and purchase hi fi

Réponse de Richer Sounds - Bournemouth
Great service and knowledge. Helped us to spend wisely without pressure. Great vibe and atmosphere in the store.
Great advert for a great and ethical company.

Réponse de Richer Sounds - Bournemouth
Brilliant, Aaron listened to what I wanted and helped me out with everything I wanted, even though there was a problem due to courier Aaron sorted it a a very calm and professional way making me feel like a valued customer. Well done, great customer service.

Réponse de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth
Fantastic service from the Bournemouth store staff. Very helpful staff who patiently explained the different TV options available. Arranged prompt delivery of our chosen goods. Great to have such technically competent and customer service focused staff.

Réponse de Richer Sounds - Bournemouth
Very informative and friendly staff and service you can rely on.

Réponse de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth
Personal help and thought through advice / discussion of factors surrounding my proposed purchase from Aaron. Very helpful and not at all pushy.
He knew much more than sales people at John Lewis where I had started my search.
Also RS were able to get both Denon unit and Warfedale speakers within 24 hrs - brilliant

Réponse de Richer Sounds - Bournemouth
Excellent service as usual. It's why I have been a customer for over 20 years.
Very knowledgeable and helpful staff. I was served by Lewis at theBournemouth store (again). Very helpful chap.
And delivery next day? No problem.
Thankyou Richer Sounds.

Réponse de Richer Sounds - Bournemouth
Have always used Richer Sounds for major purchases. Spent 2hours with Dan at Bournemouth RS and he was excellent. Willing to go through my likely shopping list in detail, all the possibles, all the might be’s, all the suggestions, alternatives, pretty much everything. Made spending and saving money very easy and never pushing to buy something more expensive - unlike other stores I could mention. Ended up with all items delivered very quickly by a decent courier who knew care had to be taken. As always, RS are the absolute best in the field, why anybody goes to other ‘chain’ suppliers is beyond me. Why?

Réponse de Richer Sounds - Bournemouth
Staff in store and on phone really personable and helpful. Products excellent as always.
Just be aware that if collecting in Boscombe, parking is a real challenge. Delivery is probably a better option.

Réponse de Richer Sounds - Bournemouth
Trusted the advice. They didn't try to sell you whatever would make them a profit. They sold you what you wanted.

Réponse de Richer Sounds - Bournemouth
Knowledgeable and informative staff, helpful with accessories for equipment.
Really good customer service, the staff were patient and talked me through the options, and gave me plenty of time to listen to the equipment before making a decision. Also grrat help om the telephone afterwards with setting it up and arranging delivery - thanks to Paul.

Réponse de Richer Sounds - Bournemouth
Amazing service, Paul and Lewis of the Boscome branch 👏 Well done, above and beyond .. will definitely buy again.. 10/10

Réponse de Richer Sounds - Bournemouth

Réponse de Richer Sounds - Bournemouth
Great manager who price checked my purchase without hassle and helped me load my TV and soundbar and subwoofer despite there being a storm outside.

Réponse de Richer Sounds - Bournemouth
They had the product I wanted and they beat the best price out there. Service was great and felt appreciated by the staff. Highly recommend calling in as you might be surprised with offers offered by the team and it beats the computer experience.
The customer service I received from Dan at Bournemouth Richer Sounds was excellent.
He was extremely helpful on the telephone and also when I previously visited the shop.
A few days after my purchase I contacted Richer Sounds by email and Dan replied within minutes.
I could not have received better service. Would highly recommend this store.
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