Richer Sounds - Bromley Avis 

Customer service has been outstanding! Thanks again to Matt and Tommy for supporting with my original faulty TV which couldn't be fixed. Which lead to a purchase of a new TV with a gift voucher which was very much appreciated. I am happy with my new TV. As well I have been a customer of Richer Sounds for fair few years and the customer service has always been very good. Thanks again.

Bought a tv during Black Friday. Customer support was really helpful and accepted “price match” twice afterwards.
The delivery was fast and smooth

My recent visit to the Bromley branch was a good experience. The store is outdated but the staff were very helpful. The main reason why I used RS is be they give you the same price as other stores like Currys and other out lets without the added insurance cost. I've now bought four TV for my family and touch wood no issues. So, not yet tested the warranty or, company's customer service.
👍🏿

Excellent customer service. The store Manager is very good and always pleasent to deal with. Been shopping here since 2007 and will continue to as well.

All of the staff at the Bromley store were incredibly helpful and took the time to allow me make my decision on a TV and Soundbar.
I had three visits to the store and each time they allowed me to experiment with the tv and test the soundbar fully and answered my many quest questions with great knowledge and professionalism.

Staff really helpful-can’t fault the experience at all

Very helpful, very informative and very friendly helping us to sort out our vision and sound system at home. We would thoroughly recommend them. Top service!

Maurice and Tommy were very helpful and informative, especially helpful when I had difficulty setting up the turntable and also handling an exchange of product, thanks.

value for money. friendly and knowledgeable staff

Excellent service, Jerome was amazing, at the end of a busy Black Friday, he was calm, knowledgeable, witty and gave us the confidence in the company to make the purchase, many thanks.

Great prices! Ordering was no problem for me talking to the sales people who answered all my questions. Delivery was on time with no issues.

Most helpful staff, went out of the way to offer best and honest advice. Knew their products well. Was extremely happy with my visit.

Jerome was so informative, so genuine and just really, really helpful.

I knew nothing about the product I went in to buy and felt that he just gave me such impartial advice, regardless of whether that resulted in a sale or not.

Thanks so much again, and to your colleague Tommy who was also really helpful on the phone.

I think his name was Maurice ..
At the Bromley store
He listened. Analysed my situation and gave me the perfect solution at a brilliant price
Superb

Not impressed with the manager in the Bromley shop.. really offhand and uninterested in service..

Edit.. Richer Sounds customer team made numerous attempts to speak to me to discuss what happened. Can’t fault the way this has been responded too.. Well done.. 👏

Knowledgeable staff who understood my needs and clarified my desire for which screen size and which screen technology. It pays to do a little research yourself beforehand of course.

I attended the Bromley store with my 95 year old mother who has visual impairment and struggles with technology. Tommy took time to listen to what she wanted and gave advice about which TVs had the features best suited to her needs. Tommy then took time to research that the specific models did have the correct features and followed up with me on 3 further phone calls to discuss. I was so impressed by his patience, thoughtfulness and tenacity to ensure my mother had the best tv for her requirements. Thank you so much I cannot imagine having such brilliant service any where else. I cannot praise highly enough.

Good value prices
Well Trained staff
Keep you updated on
The delivery details.
Receipt and guarantee issued promptly as was the delivery.