Very friendly, helpful service. Made me feel at ease. Tommy helped smooth my anxiety over the delayed delivery by being calm and reassuring. The installation was quick and efficiently done. Very happy... Voir plus
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Very friendly, helpful service. Made me feel at ease. Tommy helped smooth my anxiety over the delayed delivery by being calm and reassuring. The installation was quick and efficiently done. Very happy... Voir plus
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Visited the Bromley branch about repairing/replacing an old projector. The team went out of their way to help and with sound advice from Jerome, purchased the ideal projector for my flat. I would high... Voir plus
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I have always shopped at Richer Sounds. Whenever I need a new TV, headphones or audio equipment, Richer Sounds is the place I trust. Not only is the customer service excellent but, unlike m... Voir plus
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I purchased Hi-Fi equipment, and, in doing so, I enjoyed the professional help and advice of Matt and Jerome. Without their help and patient guidance, the choice from their abundant stock would have b... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
48 East Street, BR1 1QW, Bromley, Royaume-Uni
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Service and advice was good and helpful shop assistant was polite
Fantastic service I've been shopping at Richard sounds for 45 years regards neil.

Réponse de Richer Sounds - Bromley
The assistant was very helpful in
helping me with all the information I needed to make the right decision for
purchasing my 43 inch sony TV.
He was also very friendly.

Réponse de Richer Sounds - Bromley
Really helpful staff . I asked if they could match a price i had seen from another competitor, they not only said yes but actually found they had lower package price on the marantz cd6007 , marantz amp and Bowers & Wilkins speakers for my partners Xmas pressie.
Great service , very helpful and knowledgeable .

Réponse de Richer Sounds - Bromley
Quick delivery and a great price!! Top shop for hifi. Brilliant sales too!!

Réponse de Richer Sounds - Bromley
They kept the last turntable aside for me, and also happily gave me a £10 discount for joining the VIP club

Réponse de Richer Sounds - Bromley
Ordered online on Saturday before Christmas was able to pick up in store on Tuesday excellent communication with the team. Got exactly what we wanted at a good price

Réponse de Richer Sounds - Bromley
I was able to park directly opposite the Bromley shop and my CD player was carried to my car for me.

Réponse de Richer Sounds - Bromley
Matt went out of his way to source the TV bought in Nov as the new stock was not coming in until the New Year as this was a Christmas Present I was not happy

Réponse de Richer Sounds - Bromley
The staff instore are very friendly, knowledgeable and helpful. They were able to advise suitable products within my budget. Delivery service was quick and efficient. Can’t fault.

Réponse de Richer Sounds - Bromley
Staff were knowledgeable and helpful for my questions. Great service.

Réponse de Richer Sounds - Bromley
Call centre busy calls go to stores, I was so lucky to get through to Matthew at the Bromley branch. Friendly, full of know how and gave me an excellent deal. With a 6 year warranty of course ;) Thanks Matthew

Réponse de Richer Sounds - Bromley
The personal help of Matt at Bromley despite not receiving speakers lost by DPD he has lent me speakers so I have some over Christmas until mine are found or come back in stock . I suggest you sack DPD. Happy Christmas.

Réponse de Richer Sounds - Bromley
I bought some QED speaker cable from the Bromley store and there was an issue with one of the banana plugs. Matt came to my house to sort it for me. Amazing service!

Réponse de Richer Sounds - Bromley
Was looking for a hifi set after much research i settle for Richer sounds Bromley,
I met Jerome he was so welcoming and enthusiastic after describing what I was looking for he made a few recommendations and setup the studio so I could have a listen to the equipment, he generated a quote for a few items for Me to have a think about, there was no hard sell
After a few days I return and met with Jerome after much discussion I settle for the Arcam A5 plus Amp and the Wharfedale EVO 5.3 speaker to get me started, more equipment to follow
Jerome is an asset to Richer sounds he made my experience enjoyable
Staff both in shops and telesales very helpful. Finally listening to my teenager LPs again and somehow I still know all the words after 25 years. Just don’t ask me what I did last week…great little turntable, very easy to set up.

Réponse de Richer Sounds - Bromley
Richer Sounds consistently delivers beyond expectations. Although this was a relatively small purchase, I was impressed by the Bromley branch’s level of attention, excellent advice, and swift delivery. The staff are highly knowledgeable and genuinely passionate about the products they sell. I highly recommend this store, which stands well ahead of its competitors.

Réponse de Richer Sounds - Bromley
Since I though all TVs recorded in this day & age (& my previous Sony did), I never thought to ask and wasn't given the info that the Sony I bought didn't. Still, we have catchup on most stations I suppose.
Team provided knowledgeable advice in regards to product and installation needs. Tommy stepped in when the on line ordering system struggled. Thanks Tommy!

Réponse de Richer Sounds - Bromley
ordered a new turntable and the item was sent to my local Weybridge branch and i picked the item the next fabulous service well done!!!!

Réponse de Richer Sounds - Bromley
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