Staff member found some old stock to save me money & fitted the jack’s while I waited in your experience room. Also although I didn’t purchase my Amp from you Mandy was really informative on a previou... Voir plus
L'entreprise a répondu
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Staff member found some old stock to save me money & fitted the jack’s while I waited in your experience room. Also although I didn’t purchase my Amp from you Mandy was really informative on a previou... Voir plus
L'entreprise a répondu
Extremely helpful staff especially Mandy. Made sure that I was aware of any promotions etc. that the manufacturers were having. I won’t shop anywhere else for TVs etc. especially as the founder of Ric... Voir plus
L'entreprise a répondu
All the team at Richer sounds in Cheltenham were very helpful and knowledgeable. I was very nervous about changing my hi fi equipment but was pleased to experience their guidance on my purchase. Alway... Voir plus
L'entreprise a répondu
Great TV display in shop, no pressure selling. Staff answered all my questions, excellent service. Great product at a fair price and 6 year guarantee.... recommended!
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
31 High Street, GL50 1DX, Cheltenham, Royaume-Uni
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It's extremely rare to find service like these guys provide in this day and age but they nailed it. They have a real old school approach to everything which just works. They help, advise and genuinely make you feel valued and appreciated as a customer rather than just a tick on a sales sheet like most do nowadays!
I won't hesitate to use them again for any kit that I want or need in the future. Thanks RS and especially to the guys at the Cheltenham branch for not only a flawless experience, but for restoring my faith in humanity somewhat!

Réponse de Richer Sounds - Cheltenham
Fantastic in every way possible. Couldn’t have been better. I would recommend them to anyone.

Réponse de Richer Sounds - Cheltenham
The store were very helpful ... able to confirm my choice.
Delivery was as expected and all went well.
Happy with everything

Réponse de Richer Sounds - Cheltenham
I ordered some Shokz headphones online through the Richer Sounds website and I received a call first thing the following morning to say that they were ready for me to collect from the store. The staff in my local Cheltenham store were all very polite and helpful. Will definitely buy from them again.

Réponse de Richer Sounds - Cheltenham
Great Demo in store by Gaetan.
Product has exceeded my expectations. Perfect product for my needs.
Quick delivery.

Réponse de Richer Sounds - Cheltenham
Good experience from first enquiring in the Cheltenham store. Helpful but not pushy advisor. Listened to what we wanted. When we decide to by a new tv the process was quick and easy, delivery arranged. Delivery people kept us informed, arrived in the time frame, courteous and friendly people. Very satisfied. Managed to set the tv up ourselves and appears to be working perfectly. Very pleased.

Réponse de Richer Sounds - Cheltenham
Cheltenham has a great team. They always provide the very best service. Thanks to all.

Réponse de Richer Sounds - Cheltenham

Réponse de Richer Sounds - Cheltenham
Always good experience. Nice guy's always helpful also delivery service reliable.

Réponse de Richer Sounds - Cheltenham
Great sales team they let us in early and helped us with what we wanted and gave us a great deal, really friendly and helpful service.

Réponse de Richer Sounds - Cheltenham

Réponse de Richer Sounds - Cheltenham
Looking for item not available to order online, rang local shop to ask, who advised limited stock, but was able to provide details of availability at other branches. On ringing other branch, stock confirmed, but unable to collect due to location, so order taken over the phone and I paid extra for delivery. Item arrived on the day expected, so all good, thank you!

Réponse de Richer Sounds - Cheltenham
Purchased my Wharfdale Diamond 12.1i speakers and they sound amazing. Great service from the staff at Richer Sounds.

Réponse de Richer Sounds - Cheltenham
Excellent service and price. Better still you can actually speak to someone at the local branch. I cannot fault the staff and service at Cheltenham.

Réponse de Richer Sounds - Cheltenham
Good technical guidance no matter who answers the phone and their promise that they will always beat any genuine lower price means you always get the best possible deal. A consistently trustworthy company, you simply can't go wrong.

Réponse de Richer Sounds - Cheltenham

Réponse de Richer Sounds - Cheltenham
Great service all round, Tv I found difficult too get a picture that was to my liking but beautiful television with a great picture thank you

Réponse de Richer Sounds - Cheltenham
I've been buying from Richer Sounds for 20 years and have never been disappointed with their quality and service. Usually I purchase in store but for a change I used telesales. Jason the store manager is someone I've dealt with for years and he took my order very efficiently. When I had to return an unused TV bracket, Gaetan dealt with my request brilliantly. A fantastic business and I hope they will be around for years to come.

Réponse de Richer Sounds - Cheltenham
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