Richer Sounds - Croydon Avis 

1 381
TrustScore 5 sur 5

4,9

109 South End, CR0 1BG Croydon, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought an LG G5, from curry's and was awaiting delivery. It was £2300. I then saw that Richer Sounds was offering the same TV but at £1899 and including an LG sound bar, worth £799. WHAT A DEAL!!!... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an excellent experience with Richard Sounds Croydon, thanks to Dominic. He is one of the most helpful members of staff I have ever come across. From the moment I walked in, Dominic went above... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team in store were incredibly helpful, didn’t hesitate to apply a price-match discount, and called me later that day to confirm the order had gone through (having requested set up of 3x PayPal pay... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a Cambridge audio MXN10 streamer on-line. I had a helpful chat on the phone and have had excellent service since with set-up help and all queries answered helpfully and quickly. Recommended.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(1 381)

24 752 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Perfection

Wonderful &so easy to deal with.

9 février 2026
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Wonderful!

Approachable, friendly, confident and extremely knowledgeable staff. Speedy delivery of items not in stock and follow up phone call to confirm delivery at store.
Very happy to dispose of old items including a monster CRT TV!

7 février 2026
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thank you for your wonderful feedback

Noté 4 sur 5 étoiles

It was easy to sort out what to buy on…

It was easy to sort out what to buy on the Richer Sounds website before phoning up to order. The staff I spoke to were helpful though it did take several calls and a few days to finalise the purchase. This was due to my 'non-standard' location which those of us who live on islands always find a tad irritating. We are well connected via Royal Mail and all known couriers! Anyway the TV arrived today in good order and I am part way through getting it connected. Looks good so far.

3 février 2026
Noté 5 sur 5 étoiles

Ordering was easy and expected delivery…

Ordering was easy and expected delivery dates were kept to.

3 février 2026
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

A good range of TVs and excellent…

A good range of TVs and excellent advice and service. Martin was able to help us choose the right TV for us

1 février 2026
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Happy experience

The salesman was packed with knowledge and useful tips, I felt very at easy without him being to pushey.

30 janvier 2026
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Very efficient

Very informative, no nonsense service.
Everything went as planned.

27 janvier 2026
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

I have always received excellent service

I have always received excellent service from Richer Sound and great prices so i was keen to buy my new TV and soundbar from them. Called the local store number via the internet and placed my order. TV and soundbar delivered free of charge in two days. Price was very competitive. Highly recommend this company.

26 janvier 2026
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 4 sur 5 étoiles

The headphones arrived earlier than I thought they would......which was handy as I'd already changed the timetabled.

Well, it's NEVER GOOD to replace a pair of Bowers & Wilkins Px8 (they somehow fell out of car [no, I wasn't driving]. Clearly, replacing them was impossible for me - something cheaper had to suffice! I bought a pair of N9 by AKG. They're okay, but not as good as the Px8's. Beggars can't be choosers, they say..........
but RICHER SOUNDS are A one in my book!

26 janvier 2026
Noté 5 sur 5 étoiles

Excellent service in Croydon

We started looking for a new TV in the Bromley branch. Good service from Paul but the branch just isn’t big enough to demonstrate our particular interest in the quality of sound. Went to Croydon branch and was served by their manager, Richard. Very knowledgeable, able to answer all our questions and to show us different sound quality of various models.

22 janvier 2026
Noté 5 sur 5 étoiles

Very helpful and informative staff

Very helpful and informative staff, they kept me updated with the delivery time. Happy with the LG tv and service experience.

22 janvier 2026
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Very polite

Very polite, excellent knowledge of products and easy to get on with!

24 janvier 2026
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Continuation of an excellent…

Continuation of an excellent relationship with “Richer Sounds” that began with a purchase from their original shop on London Bridge. Always recommend them to family and friends and a special shout-out to Richard, at Croydon Branch, for his assistance and understanding; along with everyone I dealt with on their helpline. Their six-year guarantee is a big bonu …

15 janvier 2026
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 4 sur 5 étoiles

Good products, good prices…

Good products at reasonable prices.....there was quite a delay on the delivery, but not the fault of Richer Sounds....purely a manufacturer supply issue.
I was in no hurry, so it didn't affect me.
Always find the staff if I call the shop or go in (Croydon mostly) to be helpful and pleasant.

22 janvier 2026

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