Richer Sounds - Croydon Avis 

1 381
TrustScore 5 sur 5

4,9

109 South End, CR0 1BG Croydon, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought an LG G5, from curry's and was awaiting delivery. It was £2300. I then saw that Richer Sounds was offering the same TV but at £1899 and including an LG sound bar, worth £799. WHAT A DEAL!!!... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an excellent experience with Richard Sounds Croydon, thanks to Dominic. He is one of the most helpful members of staff I have ever come across. From the moment I walked in, Dominic went above... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team in store were incredibly helpful, didn’t hesitate to apply a price-match discount, and called me later that day to confirm the order had gone through (having requested set up of 3x PayPal pay... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a Cambridge audio MXN10 streamer on-line. I had a helpful chat on the phone and have had excellent service since with set-up help and all queries answered helpfully and quickly. Recommended.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 381)

24 651 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience in Croydon branch

Great experience in Croydon branch. Helped me find what I wanted and best price. Would highly recommend

23 mars 2026
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Kieran was knowledgeable about the…

Kieran was knowledgeable about the product and we discussed the various options. After purchase there was an issue with the delivery date and Kieran arranged for the delivery to be made to the store. He then hand delivered to my address at a pre arranged time.
Very happy with the service and special thanks to Kieran.

23 mars 2026
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Réponse de Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Quick efficient service polite & helpful

Quick efficient service polite & helpful
Fast secure delivery to the shop quick n easy to collect

23 mars 2026
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Réponse de Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Manhattan Aero box

I was lucky enough to be able to pre order a Manhattan Aero box to use with my TV without an aerial connection.The box was delivered by DPD sooner than I expected and was given advance notice of my 1Hr slot.
Setting up the device was straightforward and relatively simple, the only additional setup required was registration with various apps before I could use them.
The device performed well and I am happy with my purchase and would recommend Richer Sounds service.

22 mars 2026
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Réponse de Richer Sounds - Croydon

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Richer Sounds, simply outstanding.

Having decided on a new television that was due in store in a matter of days, I placed an advanced order courtesy of the sales team. Telephone was answered swiftly, all details recorded and within 2 minutes, my order was complete. Soon after, I received confirmation from the delivery team my order had been received. My television arrived yesterday, driver Flynn was very polite and helpful. The process from start to finish has been smooth and seamless. I've been a Richer Sounds customer in excess of 25 years. Not one problem, ever, you guys get it right every time. An astonishing business employing very knowledegable staff.

17 mars 2026
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Réponse de Richer Sounds - Croydon

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

For me it’s important to shop locally…

For me it’s important to shop locally as Richer sounds employs local people and it drives our economy
They did a great job and always try to be helpful they also price matched so I got a great deal too,

18 mars 2026
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Réponse de Richer Sounds - Croydon

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

I ordered online and collected in…

I ordered online and collected in store. The process was really easy and the communication excellent.
The team in the shop were brilliant too - informative and answered questions.

9 mars 2026
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Réponse de Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Had no issues

Had no issues, purchase and delivery great my local branch very freindly and dont hassle you. HIGHLY RECCOMENDED.

1 mars 2026
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Réponse de Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Dominic went out of his way to ensure…

Dominic went out of his way to ensure my order was delivered promptly
Service in Croydon shop was excellent -knowledgeable without being geeky

6 mars 2026
Avis spontané
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Réponse de Richer Sounds - Croydon

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Simple. Why wouldn't you

Richer sounds always give great advice. Price match so why go anywhere else.
Aftercare is always brilliant..

27 février 2026
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Réponse de Richer Sounds - Croydon

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Very pleasant people on the phone

Very pleasant people on the phone, was delivered next day and was packed well and worked well.Definitely use them again

2 décembre 2025
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Réponse de Richer Sounds - Croydon

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

The perfect blend of high tech products…

The perfect blend of high tech products with human support. After sales support was incredible. One of the best businesses Ive come across. Go for the home theatre! You won't regret it.

24 novembre 2025
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Very helpful

Very helpful, friendly, non-pressurised, sales assistance.

17 février 2026
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Réponse de Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Always great service from the Croydon…

Always great service from the Croydon team. Plus an added bonus of a large refund on my faulty TV under the Richer Sounds 6 year guarantee.
I had already purchased my new TV and the refund was handled, without a fuss, over the phone.
I always recommend Richer Sounds to friends and colleagues.

15 février 2026
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

first class service as always i would…

first class service as always i would not think about going anywhere else for my hifi needs

13 février 2026
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Réponse de Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

I bought a portable cassette player 3…

I bought a portable cassette player 3 months ago. Devloped a structural issue which meant I couldn't play cassettes on it. Took it back to Richer Sounds in South Croydon & they changed it immediately.
I'm really impressed with the level of customer service they offer

11 février 2026
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Salesman Richard very knowledgeable…

Salesman Richard very knowledgeable again, very helpful and polite.

10 février 2026
Logo de Richer Sounds - Croydon

Réponse de Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

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