Richer Sounds - Edinburgh Avis 

2 641
TrustScore 5 sur 5

4,9

1B Chambers Street, EH1 1HR Edinburgh, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We received first class service in the Edinburgh shop John served us and was excellent, he gave us expert and knowledgeable advice while helping us select the right TV for our needs. He was also very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From start to finish my experience in choosing my new living room av set up was a breeze. Jamie was very thorough in making sure that the right equipment was set up for a demonstration which exceeded... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was looking to buy a TV and soundbar but unsure which make and model to choose. I visited the Edinburgh store and John was extremely helpful in clearly identifying which was the best models to suit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just a big ‘Thank You’ especially to Craig for sorting out the problem with my Denon D-M41DAB DAB/DAB+/FM/CD Bluetooth Micro System, Silver. Much appreciated And to RicherSounds for their re... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(2 641)

23 467 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Bought ALL myHi-fi stuff from Richer Sounds since 1990

I have been buying ALL my Hi-fi stuff from Richer Edinburgh since 1990. Built to last, so not much repeat business.

I needed new quality speaker cables & £50 later I got them. New member of staff (no badge yet) but very helpful.

Excellent knowledge & service.

18 avril 2026
Logo de Richer Sounds - Edinburgh

Réponse de Richer Sounds - Edinburgh

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Great service and price

Great service and price. Thank you again.

19 avril 2026
Logo de Richer Sounds - Edinburgh

Réponse de Richer Sounds - Edinburgh

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Quick and easy process from start to…

Quick and easy process from start to finish, with good knowledge and advice from the store manager in Edinburgh, delivery service also in just a few days with good communication and pleasant and professional drivers

17 mars 2026
Logo de Richer Sounds - Edinburgh

Réponse de Richer Sounds - Edinburgh

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Perfect buy and amazing service

Byron in the Chamber Street shop helped me pick out a new turntable and speakers for my first property.

They arrived in good time and his help ensured that my new house feels like home. Spinning records has been the great joy of my first week. Thanks Byron, his help was fantastic to ensure I got the right set up and I couldn't be happier.

16 avril 2026
Logo de Richer Sounds - Edinburgh

Réponse de Richer Sounds - Edinburgh

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

All Good!

Fast delivery, product as described. Very competitive price.

15 avril 2026
Logo de Richer Sounds - Edinburgh

Réponse de Richer Sounds - Edinburgh

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Staff easy to deal with

Staff easy to deal with, very helpful with a later issue, ordering simple, delivery excellent, ordered on Tuesday delivered early Thursday, definitely would use again

15 avril 2026
Logo de Richer Sounds - Edinburgh

Réponse de Richer Sounds - Edinburgh

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

I found them helpful courteous and very…

I found them helpful courteous and very knowledgeable. I unfortunately had to return my purchase and that was delt with empathy and understanding.
I would definitely shop there again and have no hesitation in recommending.
Thank you Craig for your help and understanding.

13 avril 2026
Logo de Richer Sounds - Edinburgh

Réponse de Richer Sounds - Edinburgh

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Very professional approach

Very professional approach, the member of staff that assisted us (Mr Bowie) was very knowledgeable and guided us to a new TV which we are extremely happy with.

13 avril 2026
Logo de Richer Sounds - Edinburgh

Réponse de Richer Sounds - Edinburgh

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Easy to order…

Sales staff very helpful and knowledgeable
First on phone then in shop.
Great value for money
Excellent communications

11 avril 2026
Logo de Richer Sounds - Edinburgh

Réponse de Richer Sounds - Edinburgh

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Great service and products

Making an expensive purchase you want to know you are getting the right items for your needs. I can’t fault what they suggested and more than happy with my set up.

10 avril 2026
Logo de Richer Sounds - Edinburgh

Réponse de Richer Sounds - Edinburgh

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Great service.

A great service from the John the manager of the Edinburgh store.

10 avril 2026
Logo de Richer Sounds - Edinburgh

Réponse de Richer Sounds - Edinburgh

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Staff and product

Staff and product

8 avril 2026
Logo de Richer Sounds - Edinburgh

Réponse de Richer Sounds - Edinburgh

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Problems quickly and professionally remedied.

I had a couple of issues with delivery and damage after delivery eventually happened. Now this was Nothing to do with Richer Sounds but they couldn’t do enough at the Edinburgh branch to quickly sort out and remedy the situation. Can’t thank and recommend them enough.

9 avril 2026
Logo de Richer Sounds - Edinburgh

Réponse de Richer Sounds - Edinburgh

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Great service

Great service. Contacted the store to enquire about a Price Beat against a Pro-Ject Debut Carbon EVO and Bowie beat the best online price by £10 and sorted out delivery dates and payment. Many thanks.

8 avril 2026
Logo de Richer Sounds - Edinburgh

Réponse de Richer Sounds - Edinburgh

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Good advice and an unbeatable price

I explained my needs and had a few options of what I thought I could purchase. Salesman had good knowledge of the tech and guided me towards the best option for my needs. I have no regrets on my purchase and as I have before, will always turn to Richer Sounds for my TV and music tech as they provide good advice and good tech at an unbeatable price.

4 avril 2026
Logo de Richer Sounds - Edinburgh

Réponse de Richer Sounds - Edinburgh

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Wouldn't go anywhere else for electronic equipment

Richer Sounds will always be my go-to for all things tv and sound. Great recommendation for a good quality tv, and a few days later a wonderful turntable. Easy to see and speak to in-store; they're all really knowledgeable but not in a way that is full of jargon and acronyms. A great purchasing experience..they make buying easy. Thanks Craig, John and Jamie, Edinburgh

4 avril 2026
Logo de Richer Sounds - Edinburgh

Réponse de Richer Sounds - Edinburgh

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service from all the staff in Edinburgh store. Gave me great info so it pointed me in the correct direction. Glad I went through to visit the store. Would definitely use again.

2 avril 2026
Logo de Richer Sounds - Edinburgh

Réponse de Richer Sounds - Edinburgh

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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