Great in person at your exter store. My kids had a great time on the F1 simulator whilst we discussed and bought some new speaker with Peter. Your showroom staff member Peter has great knowledge and... Voir plus
L'entreprise a répondu
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Great in person at your exter store. My kids had a great time on the F1 simulator whilst we discussed and bought some new speaker with Peter. Your showroom staff member Peter has great knowledge and... Voir plus
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Usual great interaction with Richer Sounds staff prior to purchase. Very pleased with my subsequent purchase from them - great price and excellent guarantee period. Delivery adjusted to suit my requir... Voir plus
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As ever, helpful and informative. It’s been one of the most pleasurable shops to go in for me, even when I’m just getting a set of cheap earphones. I only wish I had a need to buy more stereo equip... Voir plus
L'entreprise a répondu
Had asked to be able to audition two turntables which I had shortlisted , with the advice of staff at Exeter over the phone. On arrival I was taken to the dem. room where the turntables had been set... Voir plus
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
89-91 Sidwell Street, EX4 6PH, Exeter, Royaume-Uni
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Had asked to be able to audition two turntables which I had shortlisted , with the advice of staff at Exeter over the phone. On arrival I was taken to the dem. room where the turntables had been set up using the same Cambridge 81 amp that I have at home and speakers similar to my Monitor Audio floor standers.
I was given a selection of vinyl to play and offered a cup of coffee. After an hour or so, with occasional help from Lloyd and Mark, I had reached a decision and went home with a new turntable.

Réponse de Richer Sounds - Exeter
Really good service, helpful staff.
Would certainly use this company again
Thank you

Réponse de Richer Sounds - Exeter
It was a refreshing change not to get pressured by staff desperate to make a sale, the staff knew their product inside out and passed on the knowledge in a way the layman could digest and comprehend. After which we were allowed to take our time to make a decision without anyone hovering over us. An added bonus was the 6 year warranty that meant you weren't pressured into taking out a expensive after care package.

Réponse de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter
Kept me updated on item being delivered,call received when they were going to deliver,efficient,prompt service

Réponse de Richer Sounds - Exeter
I was given really detailed guidance and support as I was choosing a new television. Steve was very patient as I was being particularly indecisive about both the size and brand of television I was after. I am delighted with my new television and could not have been happier with the service I received.

Réponse de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter
Really helpful - Pete took the time to explore the correct earphone option for me.
Good price and quick delivery.

Réponse de Richer Sounds - Exeter
Very good and helpful service and staff.
Disappointed that the new TV was faulty after two days use and am having to wait nearly 7 days for a replacement to arrive.
Staff in Exeter shop extremely helpful and cheerful. A credit to the company.

Réponse de Richer Sounds - Exeter
Thank you Richer Sounds a staff at Exeter for excellent advice and support.
Five stars
Barry Wellington Somerset.

Réponse de Richer Sounds - Exeter
The equipment I received from ritchersounds was great , a pair of wharfedale evo 5.2 speaker stands, but the delivery by DPD was terrible. I waited in and also gave instructions to deliver to my neighbour if I wasn’t in. The delivery was left outside the packaging was ripped and tatty. Leaving costly items outside in public is extremely irresponsible.

Réponse de Richer Sounds - Exeter
EDITED:
After I realised the original TV I purchased was too small, (my mistake), Mark at Exeter made it very easy to replace my TV with an upgrade at a great price. Honestly couldn't be happier with my purchase, will definitely be back. 10/10, again, shoutout to Mark and Lloyd👌

Réponse de Richer Sounds - Exeter
Fantastic service as always. Friendly and helpful. Wonderful shop.

Réponse de Richer Sounds - Exeter
Helpful, enthusiastic and friendly staff who did everything they could to make it easy for me.... and a good deal even compared to online suppliers!

Réponse de Richer Sounds - Exeter
Steve was super helpful and full of knowledge. I needed a TV that day and he delivered

Réponse de Richer Sounds - Exeter

Réponse de Richer Sounds - Exeter
My first visit to richer sounds I found your Collegue very helpful and informative thanks

Réponse de Richer Sounds - Exeter
Placed an order at 15:30 day 1 , paid £20 for next day delivery (good value) and I was watching by 15:30 day 2. Very good Richer Sounds service and excellent from the couriers they use AND I Live in Cornwall. The price was excellent and the soundbar was added as well for zero cost. Samsung tv and soundbar and both are excellent. Will definitely use again.

Réponse de Richer Sounds - Exeter
First is the fact you have a parking space, as we come to you by car.
Secondly, the staff was very helpful in explaining what would be best for me.
Price wise, I have no idea if I could get it cheaper, but I'm very satisfied with what I bought.
Many thanks.

Réponse de Richer Sounds - Exeter
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