Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
From my original request, to the team tracking down the streamer to having a listening room set up and walking away after buying was just about as pain free and simple experience as you could ask for.... Voir plus
L'entreprise a répondu
Staff attentive to what we were looking for in a new sound system, knowledgeable but not blinding us with technology and adding personal experience and recommendations. We felt that what was being s... Voir plus
L'entreprise a répondu
Shout out to Chappers at the Hull store for his outstanding customer service!! Purchased a Technics 1210GR2 turntable with a Ortofon blue concord stylus at a great price with loads of quality help an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
88-90 Prospect Street, HU1 3RT, Hull, Royaume-Uni
- 0333 900 0059
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Store staff helpful and knowledgable
Store staff helpful and knowledgable. I always prefer to have face to face contact rather then online. Delivery was on time.
22 juin 2026
Réponse de Richer Sounds - Hull
Thank you for your 5 star review!
Price match reduction and customer…
Price match reduction and customer service and excellent delivery
22 juin 2026
Réponse de Richer Sounds - Hull
Thanks for your feedback, great to read you were happy with our service.
Excellent service
Excellent service. Very knowledgeable and patient with us. We went to Richer Sounds on a recommendation and will certainly shop there again.
20 juin 2026
Réponse de Richer Sounds - Hull
Thank you for your wonderful feedback
Shout out to Chappers at the Hull…
Shout out to Chappers at the Hull store for his outstanding customer service!! Purchased a Technics 1210GR2 turntable with a Ortofon blue concord stylus at a great price with loads of quality help and advice. Perfect!!!👌😎
26 juin 2026
Avis spontané
Réponse de Richer Sounds - Hull
Thank you for your 5 star review!
Exceptional customer care
19 juin 2026
Réponse de Richer Sounds - Hull
Thank you for your wonderful feedback
Réponse de Richer Sounds - Hull
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Just what we were looking for.
Staff attentive to what we were looking for in a new sound system, knowledgeable but not blinding us with technology and adding personal experience and recommendations. We felt that what was being suggested was tailored to us. Plus added bonus of next day delivery.
Now set up and the best sound we've ever had.
15 juin 2026
Réponse de Richer Sounds - Hull
Thank you for your 5 star review, it’s lovely to read your comments.
Knowledgeable staff
Polite and knowledgeable staff,helped me to get the correct product for my needs .
13 juin 2026
Réponse de Richer Sounds - Hull
Thanks for taking the time to leave your review. It's good the team were able to help you find the right product for your needs.
We really appreciate the feedback and hope we can earn that fifth star next time.
The Richer Sounds team
Best Communication experience ever
Got in touch with Richer Sounds Operative by phone and purchased a television I,d been looking at for some time!The experience couldn’t have been better
Clear spoken informative pleasant and as an extra bonus received a£10 discount on top of a super low price for becoming a VIP memberTV was delivered on a day to my liking within three days,Thankyou
13 juin 2026
Réponse de Richer Sounds - Hull
Thank you for your 5 star review, it’s lovely to read your comments.
I was given plenty of advice and…
I was given plenty of advice and recommendation as to choosing a hifi seperates system. Discounts were good and overall price was excellent.Delivery was faster than expected and overall service was faultless would thoughly recommend the hull branch
13 juin 2026
Réponse de Richer Sounds - Hull
Thank you for your 5 star review!
The staff very helpful and pleasant…
The staff very helpful and pleasant answered all questions when asked and nothing seemed to be any trouble, also deli ery was excellent arrived when stated only problem was I couldn't understand the young gentleman that delivered it as his English wasn't very good but everything else was fine
11 juin 2026
Réponse de Richer Sounds - Hull
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
My order was quickly dealt with and the…
My order was quickly dealt with and the item despatched promptly.
10 juin 2026
Réponse de Richer Sounds - Hull
Thanks for your 5 star review, we look forward to seeing you again next time
Finding the exact model of TV I wanted…
Finding the exact model of TV I wanted on the website was easy and all the info about that specific model was listed. Ordering was straightforward and next day delivery was excellent. The TV came from the Hull store as far as I know.
9 juin 2026
Réponse de Richer Sounds - Hull
Thank you for your 5 star review, it’s lovely to read your comments.
Réponse de Richer Sounds - Hull
Thanks for your kind review, we look forward to your next visit.
The manager was really helpful about…
The manager was really helpful about lots of issues to do with our enquiry, including the specification of various different TVs in relation to the costs, plus advice for where to site the TV and which bracket was required. The level of knowledge far exceeded that at Currys where we had previously been.
6 juin 2026
Réponse de Richer Sounds - Hull
Thanks for your kind review, we look forward to your next visit.
Prompt service and am looking to buy a…
Prompt service and am looking to buy a new tv and got some good advice will be returning soon.
8 juin 2026
Réponse de Richer Sounds - Hull
Thanks for your kind review, we look forward to your next visit.
Réponse de Richer Sounds - Hull
Thank you for your 5 star review, it’s lovely to read your comments.
Staff were really friendly and helpful…
Staff were really friendly and helpful and gave sound advice about our purchase.Product arrived on time and collection was easy.
6 juin 2026
Réponse de Richer Sounds - Hull
Thank you for your 5 star review!
Friendly & efficient order from hull…
Friendly & efficient order from hull store over telephone & swift delivery arranged. Delivery as promised on time & courteous. Tv great. Thank you
6 juin 2026
Réponse de Richer Sounds - Hull
Thanks for your great feedback and for supporting local business.
Above and beyond service
Went above and beyond to get an opened pair of Sennheiser IE200 down from Scotland just so we could try them (using our own tips). Great kit as well 😃
3 juin 2026
Réponse de Richer Sounds - Hull
Thanks for your 5 star review, we look forward to seeing you again next time
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.