Richer Sounds - Hull Avis 

2 245
•
TrustScore 5 sur 5

4,9

88-90 Prospect Street, HU1 3RT Hull, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was greeted by Joey at the Hull branch and he listened to what I wanted and he provided me with what I needed. I have worked in the retail business for over 35 years and found the service excellent... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We received good helpful advice to make our purchase of a new tv set. In addition we also received great help to claim cash back Through the 6 year guarantee on our previous faulty set. Which redu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Exceptionally Excellent Service from Richer Sounds, my tv after 4years was not repairable so under the 6 year guarantee I was credited with half of the original price against a new tv .Thanks to David... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wanted some specific speaker cable. The RS website gave me exact details of how much was available in each store to the nearest metre, and the price per metre. Visited Hull store. Very pleasant sta... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,9

Tous les avis

(2 245)

24 562 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great technical knowledge and customer service

I went there with a clear idea of what I wanted and the staff were very knowledgeable and offered alternatives for me to consider but no high pressure sales talk. Their whole aim was to give me the information to make an informed decision.
Once the decision was made, the paperwork and delivery was easy to complete. A thoroughly pleasant experience and I would use them again and recommend them to anyone.

26 août 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Great knowledge and advice

Great knowledge and advice

26 août 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Worth a visit.

I've bought around 8 items from this store in 7 years. Mainly from Kal, Chappers and recently Joey. If you want a demo as I did on last purchase they had the item set up in the demo room for me to hear. I believe if you give them some notice they can demo most items to view or hear. A service I've not had at other places is they drew my attention to buy the item cheaper. The no brainer is the 6 year warranty on most items which is free. I have paid £10 on one item and was told if I don't claim then I get the £10 back (which after 6 years of cost of living might get me a freddo haha). At least go view what you're intending on buying.

25 août 2026
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Réponse de Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

LG TV

Quick delivery and on time

21 février 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Consistently good for service and advice

You can’t beat Richer Sounds for reliable help and knowledgeable advice, there’s no pressure. I don’t think of going anywhere else for value and reliability.

23 août 2026
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Réponse de Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Excellent customer service

We had a problem with our CD/ Radio . Rang the Hull store was told to return it to the store. Took it back in to them in the afternoon arranged for a replacement to be delivered to my home address the next day . No hassle and I received it the very next day . Now that is very good customer service.

17 août 2026
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Réponse de Richer Sounds - Hull

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Smooth

Great product at a great price, easy to buy online. Picked it up 2 days later off by a lovely chap in my local branch.

13 août 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

A great shopping experience

Richer Sounds was recommended to us and we weren’t disappointed! It lived up to our expectations. Laurie helped me choose the tv and soundbar being patient with someone who isn’t a techno whizz . Also recommended Aerialfix to install everything a godsend ! Will definitely use again thankyou

7 août 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

From calling at your shop for some…

From calling at your shop for some advice on a new TV to replace the one bought from you 6yrs ago i ordered one with you the advice was spot on warranty is second to none, price was good and delivery was great and on time you are 5star to deal with and would recomend to anyone keep up the good work staff are excellent.

5 août 2026
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Réponse de Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Great company always shop there very…

Great company always shop there very helpful and knowledgeable on all products and great deals on there products .

5 août 2026
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Réponse de Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Everything went smoothly.

Everything went smoothly.
I would/will definitely use Richer Sounds again.

2 août 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

So easy to order over phone staff very…

So easy to order over phone staff very friendly and helpful 👍👍 delivery was excellent

31 juillet 2026
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Réponse de Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

The first contact I had was I think…

The first contact I had was I think with York branch who searched for stock of the product I wanted from clearance -audio pro addon c3 - and said there was one ex service left in Hull and that they would check with them and ask Hull branch to call me
Same day, Joey I think from Hull called and gave me a description of product and confirmation it was the right one, and that it was cheaper than I expected then did payment via the link.
I received the item next day -
Really happy with the service

24 juillet 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Friendly staff

Prompt service, friendly staff, remarkably fast delivery

30 juillet 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

After sales care... EXCELLENT!

We've bought several TVs from Richer Sounds over the years. Good prices, warranties and great choices to choose from.

They have always been very helpful both over the phone and in their shop (Hull).

Most importantly to us, is after sales care. If anything goes wrong or you need help setting up etc, someone will always help you. That's the reason we only ever buy all our TVs from them....the 'after sales care', because they really do care and happy to help 😁🤞👍

27 juillet 2026
Logo de Richer Sounds - Hull

Réponse de Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

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