The staff at Richer Sounds Lichfield Branch were amazing and so helpful. They were also so friendly and gave me the advice/ information that I needed to purchase mu Samsung OLED TV. I couldn’t thank t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was very impressed! Tha person who answered the phone was able to help this elderly customer to buy a television over the phone.He was so pleasant and knowledgeable without ever being patronisi... Voir plus
L'entreprise a répondu
Number 1 great staff Number 2 top quality audio products. Number 3 been buying from this company from 1997 till this present time. Also good warranty. Highly recommended..thanks
L'entreprise a répondu
Great service from Tom at the Lichfield branch. He was extremely knowledgeable and made excellent recommendations about products I should consider; one of which I purchased. First time I have used Ric... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
46 Birmingham Road, WS13 6GF, Lichfield, Royaume-Uni
- 0333 900 0089
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Richer Sounds - Lichfield
Thanks for your 5 star review, we look forward to seeing you again next time
Very good sound through music…
Very good sound through music connecting to tv was difficult as i have know optical on my tv so bought the Sonos optical adapter only to be told by amazon guy it won’t work on my tv as its meant for the Sonos beam and arc soundbars so I ended up having a conversation with Alex on the phone he recommended I get a audio hdr extractor so I bought one online from Amazon and it works really well with my soundbar I have it in 2 channel stereo it sounds very good and I am really happy with the quality also I have a small living area and it can easily fill the room
7 juin 2026
Réponse de Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Second to none
The experience of visiting Richer Sounds, Lichfield, in our view, could not be beaten. Bernie was welcoming, helpful and listened to our views and questions. No pushy sales chat. Just helpful advice and constructive suggestions. AND no pressure to close a sale. Order placed a few weeks later.
Listening to those around us that seems to be the ethos at Richer's. Highly recommended.
3 juin 2026
Réponse de Richer Sounds - Lichfield
Thank you for your 5 star review!
Réponse de Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent service from friendly staff…
Excellent service from friendly staff and a great price for my new TV
6 juin 2026
Réponse de Richer Sounds - Lichfield
Thanks for your 5 star review, we look forward to seeing you again next time
Réponse de Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
As always excellent service
As always excellent service - very prompt, knew their stuff, delivered quickly
5 juin 2026
Réponse de Richer Sounds - Lichfield
Thank you for your wonderful feedback
Ordered a Roberts istream 3
Ordered a Roberts istream 3, picked up following day at Lichfield store. Great radio really pleased with quality and sound, from radio and Spotify. Managed to set up ok ( with help of YouTube) not bad for pensioner. Excellent service from Lichfield store, many thanks.
4 juin 2026
Réponse de Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Great service at Lichfield Richer…
Great service at Lichfield Richer Sounds … big shout out to Luca he was a huge help
Stored tv for us and delivered
1 juin 2026
Réponse de Richer Sounds - Lichfield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
I received excellent service when I…
I received excellent service when I upgraded my turntable with the Lichfield branch even though I live in the South West and will continue to use them as I have in the past.
3 juin 2026
Réponse de Richer Sounds - Lichfield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Staff and service excellent.
2 juin 2026
Réponse de Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Professional
Professional, helpful and knowledgeable followed by a 6 year guarantee upon my purchase. You will be my first call on future purchases, thank you.
2 juin 2026
Réponse de Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Bernie guided us through the options…
Bernie guided us through the options available and enabled us to make a choice that works for us.
31 mai 2026
Réponse de Richer Sounds - Lichfield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Réponse de Richer Sounds - Lichfield
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
We I’m looking for audio or quality tv…
We I’m looking for audio or quality tv my first port of call is Richer Sounds.
Tim at the Lichfield branch gave first class service and advice.
29 mai 2026
Réponse de Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Staff were very helpful and knew what…
Staff were very helpful and knew what they were talking about.
Very informative regards offers and best tv for me,
I was made to feel very welcome and pleased to be a Richer Sounds customer.
27 mai 2026
Réponse de Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Really good communication product…
Really good communication product arrived swiftly and store contacted me to say it was ready for collection
27 mai 2026
Réponse de Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great items
Great items, service, knowledge and best of all the 6 year warranty, very few places offer this as standard
26 mai 2026
Réponse de Richer Sounds - Lichfield
Thanks for your kind review, we look forward to your next visit.
Sonos Sound Bar
looking for a new soundbar and although I had a good ides what I wanted, it was good to run my thoughts pas your knowledgeable assistant who convinced me my decision was right.
22 mai 2026
Réponse de Richer Sounds - Lichfield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Réponse de Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.