During the last couple of visits we’ve felt like staff are rushing and as if there was a big queue when in fact nobody had been waiting. However our last visit on 09/10/26 restored all our faith. The... Voir plus
L'entreprise a répondu
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During the last couple of visits we’ve felt like staff are rushing and as if there was a big queue when in fact nobody had been waiting. However our last visit on 09/10/26 restored all our faith. The... Voir plus
L'entreprise a répondu
Excellent as always - had exactly the monitor I wanted in stock and at the best price. Speedy collection process and was able to park right outside the door. Friendly, helpful staff too. Recommended.
L'entreprise a répondu
Professional in every way, from Luca at sales process guiding two old fogeys who were buying their first SMART TV and didnt really understand what they wanted, through smooth and timely delivery to... Voir plus
L'entreprise a répondu
Dealt with the Lichfield store for the purchase of a Wiim Pro streamer. Ordered online and collected the next day from store. Sadly around an hour after setting up the unit failed, quickly emailed... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
46 Birmingham Road, WS13 6GF, Lichfield, Royaume-Uni
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I received excellent service when I upgraded my turntable with the Lichfield branch even though I live in the South West and will continue to use them as I have in the past.

Réponse de Richer Sounds - Lichfield
Professional, helpful and knowledgeable followed by a 6 year guarantee upon my purchase. You will be my first call on future purchases, thank you.

Réponse de Richer Sounds - Lichfield
Bernie guided us through the options available and enabled us to make a choice that works for us.

Réponse de Richer Sounds - Lichfield

Réponse de Richer Sounds - Lichfield
We I’m looking for audio or quality tv my first port of call is Richer Sounds.
Tim at the Lichfield branch gave first class service and advice.

Réponse de Richer Sounds - Lichfield
Staff were very helpful and knew what they were talking about.
Very informative regards offers and best tv for me,
I was made to feel very welcome and pleased to be a Richer Sounds customer.

Réponse de Richer Sounds - Lichfield
Really good communication product arrived swiftly and store contacted me to say it was ready for collection

Réponse de Richer Sounds - Lichfield
Great items, service, knowledge and best of all the 6 year warranty, very few places offer this as standard

Réponse de Richer Sounds - Lichfield
looking for a new soundbar and although I had a good ides what I wanted, it was good to run my thoughts pas your knowledgeable assistant who convinced me my decision was right.

Réponse de Richer Sounds - Lichfield

Réponse de Richer Sounds - Lichfield
The staff member at Richer sounds was really helpful and full of information that made me pick the right items... I would really recommend Richer sounds at Lichfield...

Réponse de Richer Sounds - Lichfield
the young man who served me was very friendly and helpful, keep up the work to all,!david

Réponse de Richer Sounds - Lichfield
I have used Richer sounds to build my Hi Fi system from the 80's through to the current day. Great to have such a local shop based in Lichfield that offers great prices and service.

Réponse de Richer Sounds - Lichfield
prompt repayment when i cancelled my position on the waiting list for the freely box

Réponse de Richer Sounds - Lichfield
Just excellent customer service, even when I had an issue with a purchase it was sorted out immediately. First class as always.

Réponse de Richer Sounds - Lichfield
As always staff are knowledgeable and very friendly. Would recommend Richer Sounds if unsure on what you want to purchase

Réponse de Richer Sounds - Lichfield
I knew exactly what I wanted, a pair of Sonos 100 speakers in white. I telephoned one of the stores and spoke to a really polite, efficient male (sorry cannot remember his name). The speakers were slightly cheaper then the Sonos website and the thing that really sealed the deal was 6 year warranty 👍🏻 I had 3 months interest free credit which the staff talked me through, it was so easy! I paid a little extra for next day delivery and everything was perfect 👌 I’ve used Richersounds on previous occasions and cannot fault them!

Réponse de Richer Sounds - Lichfield
Not only did I get good advise the product turned up earlier than expected. Great

Réponse de Richer Sounds - Lichfield
I will probably repeat what other people are saying, but the greatest thing about Richer Sounds, in general, is that friendly atmosphere. There is no force, to sell you something, or to sell you the most expensive gear, what is nice. You are arriving, explaining your situation, what you are looking for, maybe letting the guys know your picks, they're asking for your sound taste, type of music you're listening to, room size, if it's acoustically treated, etc. Full, professional, based on experience and your circumstances,advice. You can for example say that, I wanted to buy this amp, but the seller will tell you: for you and your circumstances, I can personally advise you to buy this amp, which is slightly cheaper, it doesn't have something, but for example have a better components, build quality or a sound signature is leaning towards your sound taste, or... instead of this one, maybe you can spend slightly more but.... There is no pressure, just reasonable advice. I have been shocked that couple months ago I came to but a streamer and a seller still remembered me

Réponse de Richer Sounds - Lichfield
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