Amazing customer service.Absolutely no reason anyone should be buying from Amazon for their hifi / TV. great advice given and if you sign up you receive 6 year warranty and price offers. So good.
L'entreprise a répondu
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Lisez les avis des autres
Excellent experience at Richer Sounds - very knowledgeable, helpful and accommodating team! Thank you so much for all your help, especially Alex and Malek (Tooley Street) and Tim and Joe (Chiswick)! H... Voir plus
L'entreprise a répondu
Absolutely excellent. Bought a cd player for my step mother who struggled to operate it. So malik from the shop came to her house to help. Fantastic customer service and so friendly with it. Would hig... Voir plus
L'entreprise a répondu
Wanted to buy new Cambridge audio as my model was the first one. Very supportive staff and received the A100 two days later and very happy with the price with 30% discount linked to fidelity program.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
100 Tooley Street, SE1 2TH, London, Royaume-Uni
- 0333 900 0021
4,8
Excellent
2 k avis
Demande des avis aux clients
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Get all my televisions from these guys…
Get all my televisions from these guys and Robin Asskolum is always very helpful
13 avril 2026
Réponse de Richer Sounds - London Bridge
Thanks for your kind review, we look forward to your next visit.
Very pleased with customer service
Very pleased with customer service. Delivery also very good. On time. Product. Ruark sub. Love it. So we'll done Richer Sounds. Will be shopping with you again.
29 juin 2026
Réponse de Richer Sounds - London Bridge
Thanks for your kind review, we look forward to your next visit.
I love going into richer sounds
I love going into richer sounds. The staff are so knowledgeable and helpful. And they don't try "hard sell". They help me to choose the right equipment and make sure they are selling it at the most competitive price, My "go to" store for Hi Fi and Home Cinema equipment. Particularly impressed with Alex at the London Bridge store - he was a great help with my most recent purchases
22 mai 2026
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review, it’s lovely to read your comments.
The experience was great
The experience was great, they didn’t have the speaker I wanted in stock so was able to order and collect the next day. The staff were really friendly
16 juin 2026
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review!
I bought a new Amplifier and CD Player…
I bought a new Amplifier and CD Player from the London Bridge Store. Malik was very friendly and knowledgeable and he helped me to choose the right devices for my needs. The kit was delivered quickly and I am extremely pleased with them.
19 juin 2026
Réponse de Richer Sounds - London Bridge
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Brilliant advice
Brilliant advice, gave me a good deal and replaced an item that had arrived faulty within 24 hours. Don't buy AV equipment from anywhere else.
22 juin 2026
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review!
Réponse de Richer Sounds - London Bridge
Thanks for your great feedback and for supporting local business.
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review!
Great customer service from Robin at…
Great customer service from Robin at London Bridge, helpful patient and courteous. Thanks robin
17 septembre 2025
Réponse de Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
Great service from the guys at Richer…
Great service from the guys at Richer Sounds. Will be back soon for the Soundbar!
7 juin 2026
Réponse de Richer Sounds - London Bridge
Thank you for your wonderful feedback
Just a good experience
I thought the salesperson’s advice was useful. I thought I was offered a good deal. I appreciated the quick delivery time.
The one time is felt I needed more help was setting up my TV and sound bar. How should I get the best picture/sound? I think YouTube instructional videos, made by Richer Sounds, would fill this gap.
8 juin 2026
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review!
Your staff were Very helpful and…
Your staff were Very helpful and knowledgeable. I bought exactly what I intended and some nice speaker's! When the first amp went wrong they sorted it straight away and delivered a new amp which is working perfectly. Thanks
3 juin 2026
Réponse de Richer Sounds - London Bridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Another great deal from Richer Sounds
Salesman made me feel welcome, and I didn't have to scrabble for a good discount. The additional returning customer discount was an added bonus.
Delivery was quick and straightforward.
The 6 year guarantee is always reassuring!
3 juin 2026
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review!
Richer sounds never disappoints
18 mai 2026
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review!
I am very satisfied with this little…
I am very satisfied with this little store in London..
22 mai 2026
Réponse de Richer Sounds - London Bridge
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Réponse de Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
Easy shopping experience
Easy shopping experience, ordered a new turntable which I collected from the London Bridge store, excellent staff, friendly and helpful
21 mai 2026
Réponse de Richer Sounds - London Bridge
Thanks for your feedback, great to read you were happy with our service.
Showcase rooms+authenticity
I really loved being able to come there myself and showcase the headphones, it was a great experience and the staff there were lovely.Furthermore the place was very authentic I could tell they had a real love for not just music mixing and production but also listening as well
20 mai 2026
Réponse de Richer Sounds - London Bridge
Thank you for your 5 star review, it’s lovely to read your comments.
Sony Blu Ray London Bridge Store
Purchase of my Sony Blu Ray was very straightforward and the staff were efficient and the product arrived the next day as advised for me to collect.
My only comment was that I wasn’t able to collect the product the next day as the London Bridge store was busy and staff were dealing with other customers. I collected the following day.
14 mai 2026
Réponse de Richer Sounds - London Bridge
Thanks for taking the time to leave your review although I’m sorry there was a wait when you first came in. I’m pleased you were able to collect without issue the following day however and that overall the experience
We really appreciate the feedback and if you do need any help please get in touch..
seniorcomplaintsteam@richersounds.com
Many thanks
Tom Griffiths
Head of Customer Experience
Richer Sounds
Great service from staff
Great service from staff, especially Robin.
Received 85inch TV the next day!
Thank you and will be using again.
14 mai 2026
Réponse de Richer Sounds - London Bridge
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
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