Richer Sounds - Maidstone Avis 

2 199
TrustScore 5 sur 5

4,9

17 Earl Street, ME14 1PL Maidstone, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Steve made it happen, took us through the options, steered us to anti glare which was a great bit of advice. Got is a great deal and we had no messing about with additional coatings on delivery etc w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I always buy my tv’s from richer sounds and the reason No.1 Knowledge from the staff and good helpful advice No.2 No pressure in selling me something No.3 Staff always friendly No.4 Six year gua... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently bought a Hisense TV 75U8QTUK and Hisense sound bar from Richer sounds at Maidstone store. Having looked at same TV elsewhere, Richer sounds were the cheapest. Ben the store manager was very... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(2 199)

23 773 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Joe couldn't have been more helpful…

Joe couldn't have been more helpful with his advice/knowledge and help.
We had the TV mounted on our wall and again Dean was excellent with his knowledge and advice also phoning us with a couple of minor issues adjusting to the new handset.

3 juillet 2026
Noté 5 sur 5 étoiles

The only store I will buy my tv’s from

I always buy my tv’s from richer sounds and the reason No.1 Knowledge from the staff and good helpful advice
No.2 No pressure in selling me something
No.3 Staff always friendly
No.4 Six year guarantee
No.5 Very welcoming stores
No.6 Free delivery

2 juillet 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

The helpful members of staff and the…

The helpful members of staff and the good service provided by the installers

1 juillet 2026
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Réponse de Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Steve made it happen

Steve made it happen, took us through the options, steered us to anti glare which was a great bit of advice. Got is a great deal and we had no messing about with additional coatings on delivery etc which is much better service than other companies.
Thanks for making it simple.

27 juin 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Very good service

Very easy to use the web site to find what I was looking for. A great price compared with other possible sellers. Excellent click and collect. Very helpful staff in shop when collecting item.

28 juin 2026
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Réponse de Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Great sounding Denon soundbar

Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and sound is superb with subwoofer for added bass. Excellent sound and value with 6 year warranty too. Highly recommended!

27 juin 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Good company

Good company. Helpful staff. Would use again.

24 juin 2026
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Réponse de Richer Sounds - Maidstone

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Great service

Great service, great choices and great prices. Add to that a six year warranty, Why would you buy your TV anywhere else ?

24 juin 2026
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Réponse de Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

polite not rushed and not talked into…

polite not rushed and not talked into buying an add-on product was sold the best equipment for my budget delivery spot on time have purchased here before and shall again

17 juin 2026
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Réponse de Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Simplicity

Simplicity ; product ordered by phone , product arrived , no problems

22 juin 2026
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Réponse de Richer Sounds - Maidstone

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Outstanding service

I have used Richer Sounds a few times now to purchase items. They have always price matched the price of any TV prices that I have looked at. One of the benefits of purchasing from Richer Sounds is the extended warranties that they offer on most of their TV's at no extra cost. I dealt with Jason and Steve while purchasing my latest item and as usual their customer service was outstanding. I would recommend Richer Sounds.

15 juin 2026
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Réponse de Richer Sounds - Maidstone

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Knowledgeable friendly staff

Had a very satisfactory conversation with a polite and considerate member of staff who was able to use his considerable knowledge to reassure me regarding the TV I wanted to purchase

18 juin 2026
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Réponse de Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

I recently bought a Hisense TV 75U8QTUK…

I recently bought a Hisense TV 75U8QTUK and Hisense sound bar from Richer sounds at Maidstone store. Having looked at same TV elsewhere, Richer sounds were the cheapest. Ben the store manager was very helpful and explained the details and different brands very well . The picture and sound quality of my TV is just amazing. I highly recommend this TV and also Richer sounds 👍

23 mai 2026
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Réponse de Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Friendly and knowledgeable

Friendly, knowledgeable service. Demonstration of equipment was arranged at fairly short notice, very important before spending a few hundred pounds. Also very quick delivery arranged.

5 juin 2026
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Réponse de Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Very helpful and no upsell.

Staff in the Maidstone store were very helpful and knowledgeable. They sold us what we needed without any attempt to upsell to something else. Really good service, would definitely recommend.

13 juin 2026
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Réponse de Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Sam at Maidstone

Sam at Maidstone, made everything easy for me, I made a phone call in the morning, paid for it.

Picked it up in the afternoon, it was up and running when I got it home. DENON 3800 AV RECIVER

Excellent experience, wish I'd had more time just browse the shop for a while

12 juin 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Excellent Advice

Excellent Advice
Excellent Service
Fabulous Price
10/10

11 juin 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Very much enjoyed exploring all the…

Very much enjoyed exploring all the options with the sales guy. He didn't do any sugar coating and gave me good honest facts about the product, so that I could make my decision without being pushed.
I would certainly recommend richer sounds as I have always experienced a great service when choosing a number of items in the past and more recently.

10 juin 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Simply amazing

Greeted on entry to the store, left to browse until I was ready to ask questions. Staff very knowledgeable in all brands and a good technical understanding. Never felt any pressure to buy there and then. Phoned my order through the next day. Staff well spoken and patient. Got an amazing set up exactly for what I required. Good contact delivered to store. Even helped me load up my car.

8 juin 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

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