Richer Sounds - Maidstone Avis 

2 227
TrustScore 5 sur 5

4,9

17 Earl Street, ME14 1PL Maidstone, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Placed the order Sunday, received confirmation, called the store Monday as I had specific plans to collect it on Wednesday. Received confirmation that delivery was due Tuesday so I could collect... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As a returning customer to Richer Sounds, Maidstone, I am always impressed with their advice, knowledge and level of service. From product choices to fitment, room arrangement and setup advice the who... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The first two tvs were broke in transit, they dealt with the issues quickly and efficiently and had the third tv delivered all in a matter of three days for an issue that was out of there control. I... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 227)

24 030 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Knowledgeable staff able to deliver the…

Knowledgeable staff able to deliver the following day after a phone call to place an order on a tv …. All very easy to do!

9 juillet 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

The first two tvs were broke in…

The first two tvs were broke in transit, they dealt with the issues quickly and efficiently and had the third tv delivered all in a matter of three days for an issue that was out of there control.
I have used the maidstone brach many times over the years and are happy with their pricing and service.

8 juillet 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Went that extra mile…

Went that extra mile when I ticked click and collect when I wanted it delivered to my home.
They arranged next day delivery for me and it arrived on time.
Excellent customer service.

7 juillet 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Very friendly and competent phone call…

Very friendly and competent phone call with Steve in Maidstone.
The only problem I had is when I had to pay the platform used by Richer Sounds didn't work so I had to make another attempt with anpoher bank.
Delivery was very promptly in less than a week I had my Yamaha amplifier.

4 juillet 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Very helpful

Very helpful. Knew what we were looking for very quickly and pointed us in the right direction. Gave us a good deal. Highly recommended.

3 juillet 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Service,advice and competitive pricing

Service,advice and competitive pricing

4 juillet 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Quality products

Quality products - good price - helpful friendly staff

3 juillet 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Joe couldn't have been more helpful…

Joe couldn't have been more helpful with his advice/knowledge and help.
We had the TV mounted on our wall and again Dean was excellent with his knowledge and advice also phoning us with a couple of minor issues adjusting to the new handset.

3 juillet 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

The only store I will buy my tv’s from

I always buy my tv’s from richer sounds and the reason No.1 Knowledge from the staff and good helpful advice
No.2 No pressure in selling me something
No.3 Staff always friendly
No.4 Six year guarantee
No.5 Very welcoming stores
No.6 Free delivery

2 juillet 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

The helpful members of staff and the…

The helpful members of staff and the good service provided by the installers

1 juillet 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Steve made it happen

Steve made it happen, took us through the options, steered us to anti glare which was a great bit of advice. Got is a great deal and we had no messing about with additional coatings on delivery etc which is much better service than other companies.
Thanks for making it simple.

27 juin 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Very good service

Very easy to use the web site to find what I was looking for. A great price compared with other possible sellers. Excellent click and collect. Very helpful staff in shop when collecting item.

28 juin 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Great sounding Denon soundbar

Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and sound is superb with subwoofer for added bass. Excellent sound and value with 6 year warranty too. Highly recommended!

27 juin 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Good company

Good company. Helpful staff. Would use again.

24 juin 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Great service

Great service, great choices and great prices. Add to that a six year warranty, Why would you buy your TV anywhere else ?

24 juin 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

polite not rushed and not talked into…

polite not rushed and not talked into buying an add-on product was sold the best equipment for my budget delivery spot on time have purchased here before and shall again

17 juin 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Simplicity

Simplicity ; product ordered by phone , product arrived , no problems

22 juin 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Outstanding service

I have used Richer Sounds a few times now to purchase items. They have always price matched the price of any TV prices that I have looked at. One of the benefits of purchasing from Richer Sounds is the extended warranties that they offer on most of their TV's at no extra cost. I dealt with Jason and Steve while purchasing my latest item and as usual their customer service was outstanding. I would recommend Richer Sounds.

15 juin 2026
Logo de Richer Sounds - Maidstone

Réponse de Richer Sounds - Maidstone

Thank you for your wonderful feedback

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus