From ordering to delivery and set up Richer Sounds were superb. You would never get that sort of service from Curry's. Richer Sounds were cheaper and there was no pressure to buy a sound bar after exp... Voir plus
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From ordering to delivery and set up Richer Sounds were superb. You would never get that sort of service from Curry's. Richer Sounds were cheaper and there was no pressure to buy a sound bar after exp... Voir plus
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Ordered MDA tv unit over telephone for click and collect from Middlesbrough branch. Unit was on time as arranged. Staff were very friendly and helpful with loading collection and reduced price by £10... Voir plus
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Same as every other time, the service was excellent. Only place to go to in my opinion when you want to buy tvs or hifi equipment and accessories. I have been a customer at Richer Sounds for over 25 y... Voir plus
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I had a brilliant experience with Stuart and Paul at the end of last year, when I took their advice and went with the Marantz streaming amp. It wasn’t the cheapest option but I’m so pleased I listened... Voir plus
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
63-65 Borough Road, TS1 3AA, Middlesbrough, Royaume-Uni
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Very helpful,knowledeable manager who explained options carefully and patiently for a non-specialist.Competitive prices and lived up to my past experience of excellent service from real people in a real store.
Your salesman was polite & helpful, only issue I had was he didn’t offer me the lead that I needed to connect up so I assumed it came with the subwoofer, which it didn’t so ended up getting one from amazon, so he missed a sale there .
Explained in a phone call prior to visit what I was looking for! Upon visit to shop was welcomed by Stuart who remembered my call. I went through all the options and some of the turntables I had been researching on line. Was guided to a set up and speakers that were just what I was looking for, explained why some of the options I had seen wouldn’t fit the set up I wanted. Shown the cd option online whilst in shop and advised the best choice for me also.Smooth process throughout very knowledgeable and ordered for delivery which was also smooth and kept up to date throughout. Had some difficulties wiring up down to me, rang the shop and they went through this with me and resolved with no issues!

Réponse de Richer Sounds - Middlesbrough
Really good advice and service from Andy. He made the sale. Very happy with my purchases.
I have used RicherSounds for years. Decided to make a large purchase in a distant store whilst visiting family and the service was exactly as expected and as I have always received. The stores are always busy however the staff will do their absolute best to deal with these situations and serve everyone with knowledge, experience and care. Let’s face it they are busy for a reason! Another great RicherSounds store.
Thankyou to all.
Staff very helpful and pleasant atmosphere.satisfied thankyou .gave me the best deals.
Helpful and friendly staff. Very knowledgeable about their products.
Manager gave great help and advice and the Dali speakers are excellent

Réponse de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough
A friendly helpful experience with deliver quicker than anticipated
Great service and knowledge, had what I wanted in stock. Parking outside, what's not to love
No hassle,No hard sales, spoke with Paul on the phone, saw the tv in the showroom, Stuart took the order,delivered on the day they said.That’s how its supposed to work.many thanks to lads at Middlesbrough.
Excellent service received from staff.
We did our shopping over the telephone, nothing was a problem, great communication.
The order was delivered the next day by a member of staff, he was very polite and considerate.
Well done Richer Sounds, keep up the good work, will definitely recommend you to friends and family.
With grateful thanks and kindest regards
M. Heckley

Réponse de Richer Sounds - Middlesbrough
Friendly staff with an honest opinion of the product I was purchasing

Réponse de Richer Sounds - Middlesbrough
Great service from Paul and a great price and a great TV
Great from start to finish. All done by email (I instigated that) I was kept up to date with progress both from Richer Sounds and by the courier. Excellent service

Réponse de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough
As always, first class service, and attention to detail. Thanks yet again Richer Sounds Middlesbrough 👍😉.

Réponse de Richer Sounds - Middlesbrough
Helpful advice, very beneficial financial arrangements, the best products with fabulous hi-fi equipment available. Free next day delivery by their own team, who offered to take everything in for me. The new Arcam amp and Fyne Audio floor standing speakers are amazing!

Réponse de Richer Sounds - Middlesbrough
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