Great shopping experience. Friendly and knowledgeable staff. Equipment is available to try out, in-store. Best prices I could find, anywhere. Great range of TV, HiFi, etc. Parking places directly... Voir plus
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Great shopping experience. Friendly and knowledgeable staff. Equipment is available to try out, in-store. Best prices I could find, anywhere. Great range of TV, HiFi, etc. Parking places directly... Voir plus
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The guy in the shop, I think his name may have been Dave, was pleasant & very knowledgeable. I've shopped with Richer Sounds numerous times over the years & always found the staff to be the same. I w... Voir plus
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Very good impartial advice. Always friendly and helpful in store. Great products at the right price with free next delivery if not available in store or if I am unable to collect from store. ⭐️⭐️⭐️⭐️⭐... Voir plus
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First class customer service. Paul & Stuart where both excellent in providing really useful product knowledge & nothing was too much trouble. I glided through the pre-ordering process & collection to... Voir plus
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
63-65 Borough Road, TS1 3AA, Middlesbrough, Royaume-Uni
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The Sennheisser Momentum 5 are excellent compared with the competition. However, above all else, it's the service given in the Middlesbrough Richer Sounds branch that consistently wins the day ... it's exemplary, leaving everyone else standing. Top job guys!

Réponse de Richer Sounds - Middlesbrough
Paul, manager of Middlesbrough store, talked me through the options, was very knowledgeable and helpful. He kept me informed during the ordering and collection process. All extremely efficient and approachable.
Parking outside the store made my visits and collection super easy. Staff (Shaun) carried my new tv to the car. Great service.

Réponse de Richer Sounds - Middlesbrough
Always get great advice and excellent prices and some brilliant guarantee. Staff are top notch, always helpful.

Réponse de Richer Sounds - Middlesbrough

Réponse de Richer Sounds - Middlesbrough
Great staff who are knowledgeable about technology. Very friendly and happy to chat and give advice about the best products for your need and won't advise you to buy the most expensive items. You feel like you're in safe hands and their expertise is greatly valued

Réponse de Richer Sounds - Middlesbrough
The staff are so friendly and professional , both over the phone and in person. They helped us with the delivery, and the service was amazing. This was my first purchase from Richer Sounds Middlesbrough, and it was such a great experience that I will definitely buy my next product from them

Réponse de Richer Sounds - Middlesbrough
What an excellent shop Richer Sounds at Middlesborough are. Dave helped me choose some new wireless headphones. I was free to spend 2 hassle free supportive hours in their sound room. Highly experienced people giving top advice without feeling any pressure to buy. I did buy some Focal Bathys, and after a few weeks of regular use, they still blow me away. I'm re-enjoying all of my music all over again. Many thanks, Richard

Réponse de Richer Sounds - Middlesbrough
Great prices and great selection. But above all, great and knowledgeable staff. Thank you for helping me choose the right tv and I did my budget. And a 6yr warranty

Réponse de Richer Sounds - Middlesbrough
Another great visit and buy from this branch
Staff are always very friendly polite and patient
Set up a pair of speakers I was interested in comparing with another pair

Réponse de Richer Sounds - Middlesbrough
I recently bought a Hisense tv from Richer Sounds. Now, encountering an annoying issue with the on screen mute display, I tried to source an answer via the Hisense website. AI intervention, absolute nonsense and waste of time. Today, I spoke to David at my local Middlesbrough store. Within 4 minutes, he provided me with a simple solution. Absolutely marvelous and top notch customer service as always. Just proves you can't beat talking to a human being. Spot on again Richer Sounds.

Réponse de Richer Sounds - Middlesbrough
Stuart helped me through the buying process for a UST projector, his knowledge and that of his colleagues was really helpful and I could not be happier with my purchase. I always go to Richer Sounds for my electronics purchases, no one can beat them on knowledge, price or customer care. First class as always.

Réponse de Richer Sounds - Middlesbrough
Have bought my last few tv's from Richer Sounds. Great staff at Middlesbrough . Great customer service and very helpful. Always good on price and the extra warranty that others don't give is very reassuring. Would definitely recommend to anyone . Thanks to all.

Réponse de Richer Sounds - Middlesbrough
Very knowledgeable and efficient staff and service. The no 1 shop for advice and help. Products all good quality.

Réponse de Richer Sounds - Middlesbrough
Next day click and collect. Friendly team in Middlesbrough store

Réponse de Richer Sounds - Middlesbrough
Purchased over the phone as they wern't available for collection in store in the colour I required. Transaction was very easy & I was kept updated on my order & received it within 48hrs. Great staff at this store polite & helpful. ***** rating from me all round.

Réponse de Richer Sounds - Middlesbrough
Once again an excellent service from Richer Sounds. Good advice, helpful and delivered on time. Will always use Richer Sounds when I can.

Réponse de Richer Sounds - Middlesbrough
My experience with Shaun at the Middlesbrough branch of Richer Sounds was amazing.He was so friendly and very helpful..Nothing was too much trouble even though I was bombarding him with questions.
Thanks very much Shaun.
Your help was much appreciated

Réponse de Richer Sounds - Middlesbrough
Customer service. I had queries about speaker brackets seen online. I got through to Paul at Middlesbrough branch who suggested a product and checked they would fit my speakers from
eBay. I forgot to order cable so rang back and he got some similar to my existing Cambridge Audio and added to the order. All arrived together.

Réponse de Richer Sounds - Middlesbrough
Always great to deal with Richer Sounds. I always search their shops first for HiFi & TV,
Great for advice and demonstrations.
Competitive prices.

Réponse de Richer Sounds - Middlesbrough
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