Richer Sounds - Nottingham Avis 

2 177
TrustScore 5 sur 5

5,0

108 Mansfield Road, NG1 3HD Nottingham, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very efficient and friendly staff as usual. Really glad that I had taken out Richer Sounds extended warranty as the unit proved to be beyond repair and I received full reimbursement of purchase price... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the first contact till the transaction was finished there was politeness and expertise given and no amount of patience. I always obtain my products from Richer Sounds as I know I will get an exce... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

On receiving my items after a seamless purchase I was left in the dark somewhat with the poor instructions from the manufacturer. Not Richer Sounds fault, however frustration got the better of me and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

  • 108 Mansfield Road, NG1 3HD, Nottingham, Royaume-Uni

  • 0333 900 0035

5,0

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(2 177)

23 803 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The richer sounds experience

It's quite simple you get to an age were you like to see what your buying before you part with your money I have had a few items from richer sounds and found them to be really helpful and friendly and nothing is to much trouble,I would highly recommend them just big shout out to the Nottingham team for your help 🤔😎

28 février 2026
Logo de Richer Sounds - Nottingham

Réponse de Richer Sounds - Nottingham

Thank you for your wonderful feedback

Noté 4 sur 5 étoiles

Hisense TV not perfect

As usual, the guys at Nottingham Richer Sounds were great and very helpful. The 4 star review is mainly due to the fact that I couldn't see the Hisense 75in tv in action before buying and had to rely on comments on the Richer Sounds reviews and in-store advice. After a few days with the tv on the wall at home it's taken quite some time to get the picture quality right, with alot of backlight issues to resolve. Overall I'm impressed with the tv but the inconsistent backlighting on the panel have been annoying.

28 février 2026
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Réponse de Richer Sounds - Nottingham

Thank you for taking the time to leave your comments, I'm sorry that the Hisense TV you ended up purchasing was not on available to view at the time. I will of course feed this back to the store so they can review what is showing within the store display.

Apologies also that tweaking the picture has taken some time to get right, we are always here to help either at branch or central level technical support, so do get in touch should you need any assistance with the TV from here.

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Noté 5 sur 5 étoiles

Great knowledge

Great knowledge, service and delivery

27 février 2026
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Réponse de Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Staff were really helpfull and you had…

Staff were really helpfull and you had the product i wanted in stock
Theres also parking which is a bonus
The product was competitivly priced and also came with a 6yr warranty

26 février 2026
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Réponse de Richer Sounds - Nottingham

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Great service

Hi , Ian at Nottingham was very informative & made the transaction very easy.

25 février 2026
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Réponse de Richer Sounds - Nottingham

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Great communication

Great communication, smooth transaction. Pleasant experience.

24 février 2026
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Réponse de Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

TV purchase

Ordered an LG television from you guys as you quite simply were the most competitive in terms of price and could not have been more helpful on the telephone (Nottingham shop). In addition, your customer service and knowledge of the product were outstanding. I ordered the product lunchtime on Monday and received it the very next day at 0800. Superb service from start to finish.

23 février 2026
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Réponse de Richer Sounds - Nottingham

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Richer Sounds - Nottingham

The whole team at the Nottingham store are obliging and knowledgeable.
Ben, who gave our demonstration, was very accommodating and gave us some good advice

11 février 2026
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Réponse de Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Fabulous service from richer sound in…

Fabulous service from richer sound in Nottingham. They helped my mum pick the right tv for them. The staff were knowledgeable, super helpful including carrying the tv to the car. They took the old tv in to recycle and helped me when I couldn’t connect to get channels. Absolutely first class service again from them. Thank you so much

28 février 2026
Avis spontané
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Réponse de Richer Sounds - Nottingham

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Excellent customer service

Great choice,great price, and excellent customer service.

20 février 2026
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Réponse de Richer Sounds - Nottingham

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Very helpful and knowledgeable

Very helpful and knowledgeable. First class service.

20 février 2026
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Réponse de Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

The products we had shortlisted on your…

The products we had shortlisted on your website were all on display
This enabled us to accurately compare picture quality side by side
The sales person was very helpful by giving us details of each tv, the pros and cons

19 février 2026
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Réponse de Richer Sounds - Nottingham

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Richer Sounds Nottingham…

I called the Richer Sounds Nottingham team regarding the compatibility of a new Marantz CD6007 player with my existing Staljes NS3 active speakers. The technical advise was positive, thorough and just what I wanted to hear. Following the conversation I placed the order for the CD player online and collected from store the following day. In summary, positive advice, easy shopping and very professional service.

17 février 2026
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Réponse de Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Good expertise and demo with great customer service and price. You can’t ask for more.

When buying speakers you need to hear them. When we visited the store they advised us on options and set them up so we could hear them with music that we would play. No pressure to buy there and then. We purchased them a few days later. Good expertise and demo with great customer service and price. You can’t ask for more.

17 février 2026
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Réponse de Richer Sounds - Nottingham

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 4 sur 5 étoiles

Excellent experience in the shop I…

Excellent experience in the shop I don’t think the seller went far enough to show how to set it up. The instructions are very all over the place which I have no knowledge of following.

17 février 2026
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Réponse de Richer Sounds - Nottingham

Thank you for your feedback, I'm really sorry that you have had difficult setting the unit up however, and will arrange for the team to follow up with you directly to help..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Noté 5 sur 5 étoiles

Always receive a good service

Always receive a good service. Good customer focus. Repairs department never got back to me which was annoying. However, AVR replaced after the repair failed to rectify the problem and turn around was swift and very professional once I chased up thanks.

15 février 2026
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Réponse de Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Knowledgeable staff who are prepared to…

Knowledgeable staff who are prepared to spend time understanding your requirements.

Don't try and constantly up sell and prices are competitive.

12 février 2026
Logo de Richer Sounds - Nottingham

Réponse de Richer Sounds - Nottingham

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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