We were recommended to you for your expertise and customer service..We found on visiting the shop that the advice given was excellent by Dave..We purchased a Mitchell and Brown TV 43" JB-43Q1811..This... Voir plus
L'entreprise a répondu
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Just the very best retail experience. I was looking for a soundbar but unsure. RS Nottingham gave me a Sennhieser ambeo max on trial. But alas it was no good. Returning and choosing a traditional surr... Voir plus
L'entreprise a répondu
Everyone at Richer Sounds is so friendly, normal, helpful - it’s a really good shopping experience, even on the phone. They know their stuff! Received a surprise pack of cables too which was very welc... Voir plus
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My relatively new TV from Richer Sounds just stopped working and I was very worried about what would happen and who would support me to get it repaired. You hear stories of people who have real pro... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
108 Mansfield Road, NG1 3HD, Nottingham, Royaume-Uni
- 0333 900 0035
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Yes see above
We were recommended to you for your expertise and customer service..We found on visiting the shop that the advice given was excellent by Dave..We purchased a Mitchell and Brown TV 43" JB-43Q1811..This was delivered on time by a very helpful friendly and courteous delivery driver ...We think the Mitchell and Brown TV stand assembly instructions could be made more clearer with a more detailed drawing..We got there eventually but a simple more detailed diagram would have helped.. Otherwise excellent service
9 octobre 2026
Réponse de Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent service by people that know…
Excellent service by people that know their products
8 octobre 2026
Réponse de Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Great product ,fast efficient easy…
Great product ,fast efficient easy transaction .Rob at Nottingham was great and professional.
7 octobre 2026
Réponse de Richer Sounds - Nottingham
Thanks for your 5 star review, we look forward to seeing you again next time
Extremely helpful & friendly staff
Extremely helpful & friendly staff, not pushy at all. Just a really nice experience. 😉
24 septembre 2026
Réponse de Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Simply the best
Just the very best retail experience. I was looking for a soundbar but unsure. RS Nottingham gave me a Sennhieser ambeo max on trial. But alas it was no good. Returning and choosing a traditional surround was so easy and supported by Dave who has the patience of a saint. Thanks to all at Richer sounds. Look no further. You're in a safe pair of hands here.
10 octobre 2026
Avis spontané
Réponse de Richer Sounds - Nottingham
Thank you for your wonderful feedback
Réponse de Richer Sounds - Nottingham
Thank you for your 5 star review!
It is nice to be remembered by staff
It is nice to be remembered by staff. It is a friendly place to buy from. With keen prices and excellent service, what's not to like?
Thanks Rob.
6 octobre 2026
Réponse de Richer Sounds - Nottingham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Good customer service
Bought a stereo and some speakers had issue with the speakers and they were quite helpful in the store and replaced them.
30 septembre 2026
Réponse de Richer Sounds - Nottingham
Thank you for your feedback and for taking the time to leave us a review.
We were sorry to hear that you experienced an issue with your new speakers, but we are pleased to see that our Nottingham colleagues were able to assist you in replacing them.
If you need any further assistance, please get in touch via our Customer Service team on 0333 900 0094 or customerservices@richersounds.com.
We hope you enjoy your new purchase!
Many thanks,
The Customer Experience team
FIRST CLASS SERVICE
Wonderful choice of products and service that can not be rivalled. Special thanks to Ben, Rob and Alex for most recent purchases.
4 octobre 2026
Réponse de Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
Gave me personal attention
Gave me personal attention. Fitted my new stylus free of charge in 10 minutes.
4 octobre 2026
Réponse de Richer Sounds - Nottingham
Thank you for your wonderful feedback
Réponse de Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
When you need help and support Richer Sounds are there.
My relatively new TV from Richer Sounds just stopped working and I was very worried about what would happen and who would support me to get it repaired. You hear stories of people who have real problems when trying to get help from manufacturers and suppliers.
No need to worry here.
Richer Sounds were excellent from the moment I contacted them to the repair process, and total reassurance given throughout.
I have every confidence in Richer Sounds and would not hesitate to purchase or recommend them to anyone for their media requirements. Great range, prices and service!
29 septembre 2026
Réponse de Richer Sounds - Nottingham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Réponse de Richer Sounds - Nottingham
Thank you for your wonderful feedback
As always...
As always.... decent, informative staff making sure you receive a positive response
29 septembre 2026
Réponse de Richer Sounds - Nottingham
Thank you for your wonderful feedback
Great advice
Great advice, paid more than i had planned for but I suppose that's what makes a great salesman :)
Fantastic QLED TV!!
29 septembre 2026
Réponse de Richer Sounds - Nottingham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent service
Excellent. Received a great service when I bought our kit 6y ago. I called to reclaim the cost of my unused warranty and received it back immediately. Perfect!
29 septembre 2026
Réponse de Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
Excellent product
Excellent product. Quick delivery.
However I left instructions for the DPD delivery to leave in a safe place and they ignored it. Left on front doorstep. Wouldn't use them if I were you.
28 septembre 2026
Réponse de Richer Sounds - Nottingham
Thank you for your wonderful feedback
Ian from the Nottingham branch was very…
Ian from the Nottingham branch was very helpful throughout the whole experience and I am very happy with the purchase of my new Arcam products.
26 septembre 2026
Réponse de Richer Sounds - Nottingham
Thank you for your 5 star review!
Very efficient and courteous service
Very efficient and courteous service. Good advice. Delivery fast and efficient
24 septembre 2026
Réponse de Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Customer service is second to none
I ordered the LG C6H 83inch online, then I realised that I would be at work on the delivery day , I called them and was able to change the date , no issue , no drama , just changed, also if i need to change it again they said just call and they will change it again , for free.
I have purchased all of my Home Cinema kit from Richer Sounds , i would recommend them to anyone , whatever your budget, always great prices and very knowledgeable staff,and the customer service is second to none.
22 septembre 2026
Réponse de Richer Sounds - Nottingham
Thank you for your wonderful feedback
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