Very efficient and friendly staff as usual. Really glad that I had taken out Richer Sounds extended warranty as the unit proved to be beyond repair and I received full reimbursement of purchase price... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
On receiving my items after a seamless purchase I was left in the dark somewhat with the poor instructions from the manufacturer. Not Richer Sounds fault, however frustration got the better of me and... Voir plus
L'entreprise a répondu
Wanted a new TV and after a lot of research settled on a Loewe 48" Stellar. Very few places offer this make of TV so visited Richer Sounds in Nottingham. Firstly, free parking around the back of the... Voir plus
L'entreprise a répondu
I purchased a Sony Bravia 9 11, 85in as well as Bravia theatre quad and Sub, the deal was better than elsewhere, so thanks to Ian and Dave in the Nottingham outlet for their time. I know this TV is di... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
108 Mansfield Road, NG1 3HD, Nottingham, Royaume-Uni
- 0333 900 0035
5,0
Excellent
2 k avis
Demande des avis aux clients
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Réponse de Richer Sounds - Nottingham
Thank you for your wonderful feedback
Excellent service from the off
Excellent service from the off. The assistants took time to explain differences between models and the process from enquiry to completed sale was smooth.
11 mai 2026
Réponse de Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Nottingham staff have served and…
Nottingham staff have served and assisted me positively, professionaly and competently for over 30 years. That's why I keep going back and signpost friends to them.
10 mai 2026
Réponse de Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
Réponse de Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
Excellent.
10 mai 2026
Réponse de Richer Sounds - Nottingham
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Ben was really helpful and customer…
Ben was really helpful and customer service was excellent
9 mai 2026
Réponse de Richer Sounds - Nottingham
Thank you for your wonderful feedback
I just purchased a Sony AV reciever…
I just purchased a Sony AV reciever excellent service throughout from technical to delivery.
7 mai 2026
Réponse de Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Repeat customer for nearly 30 years
Buying amp and speakers online is a minefield, the ability to try different setups in the demo room is invaluable. Okay so I blew my budget significantly but we are very pleased with the sounds we now enjoy every day and will hopefully for many years to come. The first set of Mission speakers purchased 27 years ago are still going strong, now another room has quality hifi. Shout out to Rob @ Nottingham store for his patience, knowledge and enthusiasm
4 mai 2026
Réponse de Richer Sounds - Nottingham
Thank you for your 5 star review!
Helpful staff and superfast delivery
Every person at the shop offered good advice and were very helpful in my choice of turntable and the correct connections.
6 mai 2026
Réponse de Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Ordering & prompt delivery to store was…
Ordering & prompt delivery to store was good. Service at Nottingham store was excellent when I collected.
It was a bit wierd getting the delivery emails from DPD though, when they weren’t delivering to my home.
5 mai 2026
Réponse de Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
Tailored, expert service
Tailored, personal service from knowledgeable and experienced staff. They take the time to understand your current set up and provide great advice on how to improve it
3 mai 2026
Réponse de Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Fantastic advice and very friendly
Fantastic advice and very friendly.
I got the system I was hoping for at the right price.
The chance to try it in their demonstration room was invaluable.
Definitely going back there again.
1 avril 2026
Réponse de Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
Réponse de Richer Sounds - Nottingham
Thanks for your feedback, great to read you were happy with our service.
So pleased I went to Richer Sounds!
The person I spoke to was really helpful, he explained stuff really well and demonstrated how to get the new item connected. He was really pleasant and patient!
My item also arrived really quickly.
29 avril 2026
Réponse de Richer Sounds - Nottingham
Thank you for your wonderful feedback
Loved the free Sound Bar.
Loved the free Sound Bar.
i looked at other suppliers and they never gave a free sound bar.
I love free gifts with expensive items.
30 avril 2026
Réponse de Richer Sounds - Nottingham
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Réponse de Richer Sounds - Nottingham
Thanks for your great feedback and for supporting local business.
Great service from Nottingham store
Dealing with the Nottingham store was great. They had the clearance item, sold it to me for less than the advertised clearance price, and arranged free next day delivery. The reason I give only 4 stars is because the item, a Panasonic PMX 803, has a noticeable delay between turning it on and sound coming out.
28 avril 2026
Réponse de Richer Sounds - Nottingham
Thanks for the kind feedback and comments on the store team. I'm sorry of course to read your comments about the unit, and will arrange for the colleagues to give you a call and help get this sorted.
Of course should you need any further assistance in the meantime do get in touch..
seniorcomplaintsteam@richersounds.com
Tom Griffiths
Head of Customer Experience
Richer Sounds
Great value - great service
I bought a new TV and soundbar. I called a couple of times with questions and the guys there were so helpful, especially Tony. Very happy with my purchase and would happily recommend Richer Sounds - in fact my son is going to buy a TV from them now!
29 avril 2026
Réponse de Richer Sounds - Nottingham
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Satisfied VIP Club member
Easy to follow website, no problem ordering click and collect was convenient for me and the price was good.
27 avril 2026
Réponse de Richer Sounds - Nottingham
Thanks for your kind review, we look forward to your next visit.
Réponse de Richer Sounds - Nottingham
Thank you for your 5 star review, it’s lovely to read your comments.
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