Richer Sounds - Plymouth Avis 2 198

TrustScore 5 sur 5

4,9

87-89 Exeter Street, PL4 0AH Plymouth, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had previously bought a refurbished receiver that didn’t work and caused me a lot of problems. The receiver from R/S did exactly what I was promised, delivering 7.1 Dolby and supporting other device... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used Richer Sounds for over 40 years, I have visited our Plymouth branch also made purchases on line, and never had anything to complain about. Thanks to Richer Sounds I successfully upg... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've used Richer Sounds 10 yrs ago to source amp & speakers so when I needed another pairing I went to them again. Jamie answered my initial queries and because he was so knowledgeable and courteous I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The best customer service ever. Jamie answered emails (all 30 of them) in minutes, even on the weekend. Sorted any questions, and arranged for free collection (and redelivery) when a problem arose. Th... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Price was competitive, communication regarding my order was excellent. Staff were polite, friendly and knowledgeable.

21 mai 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Really pleased with both product and service.

I had previously bought a refurbished receiver that didn’t work and caused me a lot of problems. The receiver from R/S did exactly what I was promised, delivering 7.1 Dolby and supporting other devices. When I had questions, they were answered punctually and in a manner that I understood. I couldn’t be more pleased.

18 mai 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Easy company to deal with

Purchased a turntable in the clearance sale. Got a good deal for a nice turntable. Turntable came within two days and was easy to set up and start playing my vinyl. Dealt with Josh who was quick to answer my queries and made the purchasing process very easy

18 mai 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Doing everything right

Doing everything right. Very happy with attention, service and excellent fitting of tv the same day as purchased. Very happy customer.

18 mai 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

I have used Richer Sounds for over 40…

I have used Richer Sounds for over 40 years, I have visited our Plymouth branch also made purchases on line, and never had anything to complain about.
Thanks to Richer Sounds I successfully upgraded my entertainment systems over the years with the upmost care and consideration a company could give.
I still remember my first visit buying a sound system for my first house, a sat in a room within the shop of our Plymouth branch and felt like royalty trying different systems to suit my needs.
And nothing has changed.
Thank you Richer Sounds for everything,.
I wish you all the best.
Kindest regards Chris CSF

14 mai 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Jamie was very informative,polite and very helpful

24 avril 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Very good experience

Very good experience, left to browse and then great help when required.
Would definitely purchase again from this store.

8 mai 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Jamie from the Plymouth store was…

Jamie from the Plymouth store was extremely helpful and managed to pair me with a fantastic record player. I greatly appreciate the help.

7 mai 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Recommend Plymouth branch

Jay and Josh were very supportive and understand my needs. After two demo sessions ended up with Onkyo a50 and Dali opticon 6mk2. They're great! The best money spent in my life.
Highly reccomend richer sounds Plymouth.

1 mai 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

I have given Richer Sounds 5 stars…

I have given Richer Sounds 5 stars because that’s what they deserve.
VIP experience is fantastic, being able to collect my new TV and Soundbar whilst the shop is closed to the general public is a nice touch.
6 year warranty included what’s not to like?
Great customer service .

2 mai 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

fabulous staff with good technical…

fabulous staff with good technical knowledge and advice at a great price,with great service.

29 avril 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Excellent customer service from Jamie…

Excellent customer service from Jamie at the Plymouth branch. Excellent knowledge on tv’s and made my experience there great. Purchased a tcl tv and I am over the moon with it. Will definitely be purchasing more items from there and would highly recommended them to family and friends

1 mai 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

The best customer service ever

The best customer service ever. Jamie answered emails (all 30 of them) in minutes, even on the weekend. Sorted any questions, and arranged for free collection (and redelivery) when a problem arose. They even gave me another 10% off, as a sale began while I was waiting for the repair. Brilliant!

25 avril 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

A satisfied customer

Arranged a time for a demonstration of a high fi. The listening room was set up with the items which I wanted to hear. Staff were helpful and knowledgeable and were able to supply what I required from stock. A very pleasant experience

1 mai 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus