Richer Sounds - Plymouth Avis 

2 324
•
TrustScore 5 sur 5

4,9

87-89 Exeter Street, PL4 0AH Plymouth, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been going to Richer Sounds for so many years, bought everything from headphones to AV receivers and always fantastic staff Always very helpful doesn't matter what question it is they always... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was not sure what cartridge to buy to fit our Denon turntable. Jay took time to explain what was available and how they would sound. On his advice I purchased 2 Ortofon Blue ( one was a gift). We ar... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We walked into the store at 1515 on a Sunday as we needed a TV that we could take home that day. We had a few models in mind and Ying checked the availability very quickly. I then mentioned I was lo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Found a new LG QNED cheaper elsewhere but prefer to shop at Richer Sounds. Jamie at RS Plymouth agreed to beat the price by £10, but couldn’t get the deal from the other company loading on the PC, so... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(2 324)

24 562 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I’ve dealt with Richer Sounds and they…

I’ve dealt with Richer Sounds for many years and they have always been helpful in sorting us out the best options for us.
There always competitive and knowledgeable about the product and make you feel comfortable dealing with.

31 juillet 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Very helpful assistant in the shop

Very helpful assistant in the shop, delivery arrived on time and received a phone call to advise us that it had arrived in the shop. Excellent price given with the additional VIP voucher. Would definitely use Richer sounds again. Thank you it's nice to receive old fashioned treatment.

29 juillet 2026
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Réponse de Richer Sounds - Plymouth

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Great customer service

Great customer service, fast delivery and a great price. I paid around £1.3k on a G5 which to me looks brand new.

27 juillet 2026
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Réponse de Richer Sounds - Plymouth

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

What a great shop

What a great shop. Traveled 2 hours to get there. Worth every minute. Great demo. Had what I wanted in store so very pleased with the whole experience. Fab staff.

22 juillet 2026
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Réponse de Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Josh

Josh was great, he talked me through the differences of the TVs to help me understand and make a better decision

1 août 2026
Avis spontané
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Richer Sounds Plymouth

Polite, helpful,knowledgeable and friendly staff. What more could you want.

18 juillet 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Great to deal with Richer Sounds again....

Great to deal with Richer Sounds again. Always excellent Service. Friendly and helpful staff in the Plymouth shop. There is always an excellent range in stock.
The new Sennheiser HD600 headphones I bought are insanely good. Some of the reviews say they lack bass but to my hearing I find them perfectly balanced.
Thanks guys :)

23 juillet 2026
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Réponse de Richer Sounds - Plymouth

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Excellent customer service from Josh…

Excellent customer service from Josh (Plymouth branch). Went beyond expectations to provide quality service and support.

22 juillet 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Ordered a new TV

Ordered a new TV - seamless and great value for money - fitting crew were sublime

22 juillet 2026
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Réponse de Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Choosing a new HDMI cable

I needed a new 10m, HDMI cable and like trying to pick a toothpaste of a supermarket shelf found it a bit confusing! One 'phone call later and I was very satisfied that I had ordered the right one, due primarily to the knowledge of the staff.
Despite choosing the slowest form of delivery, what I ordered on Saturday arrived Tuesday... excellent

18 juillet 2026
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Réponse de Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Great service and advice…

Always receive great service and advice from the Plymouth store nothing is too much trouble to them, ordered items always received promptly and well packed with excellent delivery service from DPD

19 juillet 2026
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Réponse de Richer Sounds - Plymouth

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Quality brands & Value Warranties

Competitively priced quality brands sold by excellent helpful listening staff. Whenever possible I use Richer Sounds as I really appreciate the non pushed sensibly priced extended warranty options on the products, unlike the forcefully pushed commission earning overpriced warranty schemes sold by the major electrical outlets.

18 juillet 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Another great experience at Plymouth!

Another great experience at The Plymouth Store, I was given plenty of time to listen to different Floorstanding speakers and with the managers help decided on the right set, many thanks team Plymouth!

15 juillet 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Excellent service

Bought Hisense TV from telesales team. Best price, six year warranty, next day delivery. Excellent service from Ben.

15 juillet 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Straight forward advice

Straight forward advice. Time will tell if it was good

15 juillet 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

Great Service Guys

Ben was very knowledgeable about his job which made purchasing a new TV very easy. This is the first time I’ve purchased anything from richer sounds and it won’t be the last. Brilliant personalised experience which you can’t get with bigger chains like Curry’s but most of all they know what there talking about. The price point was cheaper than any where else. Many thanks 🙏

15 juillet 2026
Logo de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

The customer mattered I had greustomer service from your…

I had great customer service from your employees, very polite knew everything about the product did not push more expensive items, I ended up getting a radio as well as a new TV becouse of the great service and products

13 juillet 2026
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Réponse de Richer Sounds - Plymouth

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

Richer Sounds Plymouth A1

The staff at the Plymouth store were simply A1 Nothing was to much trouble

10 juillet 2026
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Réponse de Richer Sounds - Plymouth

Thank you for your 5 star review, it’s lovely to read your comments.

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