I have been going to Richer Sounds for so many years, bought everything from headphones to AV receivers and always fantastic staff Always very helpful doesn't matter what question it is they always... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I have been going to Richer Sounds for so many years, bought everything from headphones to AV receivers and always fantastic staff Always very helpful doesn't matter what question it is they always... Voir plus
L'entreprise a répondu
I was not sure what cartridge to buy to fit our Denon turntable. Jay took time to explain what was available and how they would sound. On his advice I purchased 2 Ortofon Blue ( one was a gift). We ar... Voir plus
L'entreprise a répondu
We walked into the store at 1515 on a Sunday as we needed a TV that we could take home that day. We had a few models in mind and Ying checked the availability very quickly. I then mentioned I was lo... Voir plus
L'entreprise a répondu
Found a new LG QNED cheaper elsewhere but prefer to shop at Richer Sounds. Jamie at RS Plymouth agreed to beat the price by £10, but couldn’t get the deal from the other company loading on the PC, so... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
87-89 Exeter Street, PL4 0AH, Plymouth, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I’ve dealt with Richer Sounds for many years and they have always been helpful in sorting us out the best options for us.
There always competitive and knowledgeable about the product and make you feel comfortable dealing with.

Réponse de Richer Sounds - Plymouth
Very helpful assistant in the shop, delivery arrived on time and received a phone call to advise us that it had arrived in the shop. Excellent price given with the additional VIP voucher. Would definitely use Richer sounds again. Thank you it's nice to receive old fashioned treatment.

Réponse de Richer Sounds - Plymouth
Great customer service, fast delivery and a great price. I paid around £1.3k on a G5 which to me looks brand new.

Réponse de Richer Sounds - Plymouth
What a great shop. Traveled 2 hours to get there. Worth every minute. Great demo. Had what I wanted in store so very pleased with the whole experience. Fab staff.

Réponse de Richer Sounds - Plymouth
Josh was great, he talked me through the differences of the TVs to help me understand and make a better decision

Réponse de Richer Sounds - Plymouth
Polite, helpful,knowledgeable and friendly staff. What more could you want.

Réponse de Richer Sounds - Plymouth
Great to deal with Richer Sounds again. Always excellent Service. Friendly and helpful staff in the Plymouth shop. There is always an excellent range in stock.
The new Sennheiser HD600 headphones I bought are insanely good. Some of the reviews say they lack bass but to my hearing I find them perfectly balanced.
Thanks guys :)

Réponse de Richer Sounds - Plymouth
Excellent customer service from Josh (Plymouth branch). Went beyond expectations to provide quality service and support.

Réponse de Richer Sounds - Plymouth
the conversation help by Ying was first class . Delivery by the best , DPD

Réponse de Richer Sounds - Plymouth
Ordered a new TV - seamless and great value for money - fitting crew were sublime

Réponse de Richer Sounds - Plymouth
I needed a new 10m, HDMI cable and like trying to pick a toothpaste of a supermarket shelf found it a bit confusing! One 'phone call later and I was very satisfied that I had ordered the right one, due primarily to the knowledge of the staff.
Despite choosing the slowest form of delivery, what I ordered on Saturday arrived Tuesday... excellent

Réponse de Richer Sounds - Plymouth
Always receive great service and advice from the Plymouth store nothing is too much trouble to them, ordered items always received promptly and well packed with excellent delivery service from DPD

Réponse de Richer Sounds - Plymouth
Competitively priced quality brands sold by excellent helpful listening staff. Whenever possible I use Richer Sounds as I really appreciate the non pushed sensibly priced extended warranty options on the products, unlike the forcefully pushed commission earning overpriced warranty schemes sold by the major electrical outlets.

Réponse de Richer Sounds - Plymouth
Another great experience at The Plymouth Store, I was given plenty of time to listen to different Floorstanding speakers and with the managers help decided on the right set, many thanks team Plymouth!

Réponse de Richer Sounds - Plymouth
Bought Hisense TV from telesales team. Best price, six year warranty, next day delivery. Excellent service from Ben.

Réponse de Richer Sounds - Plymouth

Réponse de Richer Sounds - Plymouth
Ben was very knowledgeable about his job which made purchasing a new TV very easy. This is the first time I’ve purchased anything from richer sounds and it won’t be the last. Brilliant personalised experience which you can’t get with bigger chains like Curry’s but most of all they know what there talking about. The price point was cheaper than any where else. Many thanks 🙏

Réponse de Richer Sounds - Plymouth
I had great customer service from your employees, very polite knew everything about the product did not push more expensive items, I ended up getting a radio as well as a new TV becouse of the great service and products

Réponse de Richer Sounds - Plymouth
The staff at the Plymouth store were simply A1 Nothing was to much trouble

Réponse de Richer Sounds - Plymouth
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.