I visited Tunbridge Wells shop on a Thursday afternoon with a 4 1/2 year old tv. Spoke with Lewis who verified my 6 year warranty & immediately arranged for the tv to go to the workshop. The following... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I visited Tunbridge Wells shop on a Thursday afternoon with a 4 1/2 year old tv. Spoke with Lewis who verified my 6 year warranty & immediately arranged for the tv to go to the workshop. The following... Voir plus
L'entreprise a répondu
I phoned up on the way to Richer Sounds Tunbridge Wells to order a tv, the chap I spoke to was very helpful, and said he would put a reserved sticker on it, I arrived 25 minutes later, room to park,... Voir plus
L'entreprise a répondu
I have always used Richer Sounds for years, going back to the old Sevenoaks branch days!! Always great service, knowledgeable staff who are incredibly helpful. Great prices, and many thanks to Ja... Voir plus
L'entreprise a répondu
Joe was extremely knowledgeable about the products we were looking at and that made the final choice of TV much easier. I have bought from Richer Sounds since the time when the y only had one shop o... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
18 St Johns Road, TN4 9NT, Tunbridge Wells, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I wouldn’t go anywhere else, firstly they price match so why would anyone, but also because the expertise from Joe and the team are incredible.
The two guys were very helpful,and I had the item
delivered the following Morning
Can't do mych better than that.

Réponse de Richer Sounds - Tunbridge Wells
Patient, well informed and friendly engaging staff. That’s all one can ask.
Happy to recommend the Tunbridge wells store, based on all my experiences there.

Réponse de Richer Sounds - Tunbridge Wells
Very helpful staff member who gave good advice. The tv we have bought is perfect for its location. What I like about Richer Sounds is that they will always try and match you with the right product which quite often is not the most expensive. Brilliant company
Very friendly staff and really helpful at putting together a great package

Réponse de Richer Sounds - Tunbridge Wells
Its always good buying from Richer Sounds. Joseph has great product knowledge and sorted out a good deal,
Great customer service and helped a lot with our enquiries! Was looking around for months for the best deal & found it here!
Knowledgeable and helpful advice in the Tunbridge Wells store.
We made our purchase in the week of Black Friday and were told that if the prices of our TV and soundbar dropped further on Black Friday, we would be refunded the difference. This then happened and the Richer sounds team did not hesitate to make arrangements for the refund. I guess this should not be a surprise but I was half expecting there to be a small print reason why this would not happen - so many thanks to the Richer Sounds team.

Réponse de Richer Sounds - Tunbridge Wells

Réponse de Richer Sounds - Tunbridge Wells
Although still finishing up something the assistant acknowledged us as soon as we walked in and said he’d be with us shortly, a refreshing change to the lack of acknowledgement received in most places. Really helpful and actually connected the song I wanted to hear through the speaker. I decided to buy the speaker and was told there was a few days delivery lead in, which wasn’t a problem as it was my Christmas present. As it turned out there was one in stock which we left with. Great customer service

Réponse de Richer Sounds - Tunbridge Wells
Friendly and knowledgeable staff made our visit to the store an enjoyable one.

Réponse de Richer Sounds - Tunbridge Wells

Réponse de Richer Sounds - Tunbridge Wells
Really helpful and honest staff. I will definitely be back

Réponse de Richer Sounds - Tunbridge Wells
The staff in the Tunbridge Wells shop were fantastic on both my visits. Knowledgeable and helpful, giving great advice to a novice in the hifi world without once being condescending or trying to sell me something I didn't need. A delivery issue was also sorted out really quickly.
The purchase process was very quick and next day free delivery to my local store exceptional.
As usual in store service and experience was fabulous - this is the same no matter how much you are spending or even just after advice.
What can I say about the turntable, it’s amazing with clear quality, good build quality and came with a 6yr warranty.

Réponse de Richer Sounds - Tunbridge Wells

Réponse de Richer Sounds - Tunbridge Wells
A great service given with a wealth of knowledge & sound advice from the sales team.My purchase was delivered the next day (2 man delivery)with the reassurance of the ‘Richer Sounds’ extended warranty provided within the price.
A personalised sales service!
Thank you

Réponse de Richer Sounds - Tunbridge Wells
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.