This is for Richer sounds Watford. I initially bought the wrong product to replace my Cambridge audio dacmagic plus that had broken. So through an email and phonecall they helped me get the product I... Voir plus
L'entreprise a répondu
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Thanks. Very good service and always polite. It’s always a pleasure to visit Richer Stores at Watford. Purchased C D unit( Cambridge Audio)- loving it.
L'entreprise a répondu
I ordered a CD player online for collection at the store. I managed to park in one of the allocated parking spaces at the rear of the store and went in to collect my purchase. To save me carrying it... Voir plus
L'entreprise a répondu
Lloyd at Watford Richer Sounds was absolutely brilliant, replied to my messages immediately and sorted out exactly what I needed at a great price! The Marantz Cinema 60 is also a fantastic product.
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À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
117C St Albans Road, WD17 1RD, Watford, Royaume-Uni
- 0333 900 0037
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Helpful advice re digitising vinyl…
Helpful advice re digitising vinyl collection from non pushy staff who provided clarity not available online.Will happily visit again for future purchases.
13 janvier 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
My warfedale speakers from Watford richer sounds
Great advice on hi-fi that I am interested in even better customer service for the speakers I bought. Carried out and placed in my car by a nice guy who managed to get them in my car and get the boot shut safely and they were big boxes.
10 janvier 2026
Réponse de Richer Sounds - Watford
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Simply the best tech advice
I don’t go anywhere else to buy my technology. They know their stuff, generous with their knowledge and nothing is too much trouble. Great prices, superior service and knowledge. Amazing customer service
28 décembre 2025
Réponse de Richer Sounds - Watford
Thank you for your wonderful feedback
Very easy to communicate with / discuss…
Very easy to communicate with / discuss product and availability. Then upon pick up, the team kindly carried the TV out to my car. Would recommend.
8 janvier 2026
Réponse de Richer Sounds - Watford
Thank you for your 5 star review, it’s lovely to read your comments.
Quick work
I reported a minor fault with the Marantz CD player the day after delivery. Within 24 hrs the item was collected and a new player left in its place. Happy Days.
8 janvier 2026
Réponse de Richer Sounds - Watford
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Pleasure to shop at Richer sounds
Pleasure to shop at Richer sounds, honest deals, quality products, most importantly- customer service.
5 janvier 2026
Réponse de Richer Sounds - Watford
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service all round.
5 janvier 2026
Réponse de Richer Sounds - Watford
Thanks for your kind review, we look forward to your next visit.
Very informative and efficient staff
2 janvier 2026
Réponse de Richer Sounds - Watford
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
40 Years on and still going back
40 Years on from my first purchase from RS London Bridge and I am still going back, and the service I received from Lloyd @Watford is why - he couldn't have done more to help find the right product and best price to suit my requirements
2 janvier 2026
Réponse de Richer Sounds - Watford
Thanks for your 5 star review, we look forward to seeing you again next time
Another visit to my favourite shop.
I liked the way I am always treated in the shop by well-trained staff - polite but not pushy - fellow enthusiasts for good sound & picture willing to spend time talking technical detail.
TV was ordered on a Saturday and arrived at the promised time the next Tuesday. The device worked well straight out of the box. Great service, good price, best warranty, good products
3 janvier 2026
Réponse de Richer Sounds - Watford
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Really good customer service
I had a problem ordering online so ended up giving them a call, really helpful, order taken and separate link to take payment. My local store didn't have the TV in stock so it came from their main depot.
Delivery was good with lots of updates keeping me informed.
I would recommend richer sounds.
4 janvier 2026
Réponse de Richer Sounds - Watford
Thank you for your wonderful feedback
Réponse de Richer Sounds - Watford
Thank you for your 5 star review!
Very good Customer Service Shop…
Very good Customer Service Shop Assistant explained Well about the Product And Product Delivery Service Excellent Product Delivered on Said Day and Date
2 janvier 2026
Réponse de Richer Sounds - Watford
Thank you for your 5 star review, it’s lovely to read your comments.
Exemplary Customer Service
Richer Sounds Watford provided exemplary customer service. I contacted the store prior to purchase in order to clarify the details of the TV's available, to which the staff were very helpful and provided useful information in order to help me with my decision. On purchase, the staff ensured a seamless process and accurately delivered the TV on the date it was requested. Overall, the staff were kind, friendly and patient ensuring a positive customer experience.
31 décembre 2025
Réponse de Richer Sounds - Watford
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Réponse de Richer Sounds - Watford
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service and product knowledge.
31 décembre 2025
Réponse de Richer Sounds - Watford
Thank you for your wonderful feedback
A pleasing and happy experience
VERY, VERY helpful and friendly staff, with a great telephone manner, and they did exactly what they promised. And I ordered during the afternoon, and delivery came the next morning. I was so pleased guys and girls, thankyou.
29 décembre 2025
Great experience
Friendly, helpful, knowledgeable staff. Made the whole process easy. Went to another branch in Swiss Cottage for follow-up cables and they were equally good.
27 décembre 2025
Réponse de Richer Sounds - Watford
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service at a great price.
Quick to answer the phone, providing useful information. Reserved TV by my name only. Easy to pick up and good service in shop, offering to carry tv to car. Comprehensive receipt with no need to register 6 year guarantee. Follow up call from shop check if everything was ok with the tv and installation. Overall, excellent service at a very competitive price.
26 décembre 2025
Réponse de Richer Sounds - Watford
Thanks for your feedback, great to read you were happy with our service.
Well priced and good service.
Good product, well priced.
Sorted out a query with minimal fuss.
Prompt click and collect. Polite staff.
23 décembre 2025
Réponse de Richer Sounds - Watford
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
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