Richer Sounds - Websales Avis 

Ordering on line was easy and then the communication was exemplary with emails letting me know every stage of the items journey to my front door. Delivery day was given then narrowed down to a 3 hour slot. The items packaging was in excellent condition showing no signs of damage at all from its long journey.
A six year warranty and a good discount was the icing on the cake and I will certainly be shopping at Richer Sounds again.

Fast delivery. Very reasonable price. And the post sale customer service options available are outstanding with a first time seeing ceo contact details provided to give customers upmost faith

1. When calling the Solihull store to ask about a different TV I was planning on buying- the chap who answered spent a lot of time explaining why that wasnt the right choice for me. He answered my questions comprehensively & I ultimately purchased the alternative he suggested the same day.

2. The TV was faulty on arrival. The chap I called at websales about it swiftly arranged for a replacement. I was pleasantly surprised with how fast this was done.

TV arrived well packaged and within seven days of ordering. Great TV

Bought a Cambridge Audio AXC25 Lunar CD player in Grey. Arrived very quickly via DPD. Awesome service at a great price as always.

Easy to order. Excellent communication re delivery.
We did have an issue with the item but it was delta with immediately and a replacement the following day.

Arrived on time.
Very helpful and informative delivery personnel.

Customer service was good. No problems. 🎯

Ideal product and brilliant service with the parcel arriving in two days after ordering.

Your staff where first rate, nothing too much 👍

I can't fault anything. I've always bought my gear from Richer Sounds for that reason. Prices are always fair.

My parents television had a problem with the sound. I have exactly the same television, so gave them mine. My parents are in their 80's, so far more important. I spoke to Ilias at customer care, asking whether it was worth trying to fix? He was incredibly helpful asking whether i had checked sound options and leads - which i had done. He advised me that a soundbar & subwoofer could fix the problem, also that as my parents are slightly deaf, the base from the subwoofer might actually help more than ordinary sound. He's absolutely right! It's brilliant! Unfortunately it's so good i'm using it :)

Outstanding in every way, 6yr guarantee too. Cheapest around with amazing quality and customer service ⭐️⭐️⭐️⭐️⭐️

Good service from the sales to the delivery

Great product, great service.

BUT - still not heard from my Price Beat Enquiry that was lodged on the 3rd October.

Great experience all received in one piece and not danaged

Excellent customer service

Great prices, quick delivery. Would definitely recommend

Easy to deal with and excellent customer service