Richer sounds are my go to now because they are always professional and knowledgeable and the prices competitive they don’t mess people around they just always deliver top notch service. More than ha... Voir plus
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Absolutely first class customer support. Real people who actually answer the phone, honestly care and genuinely know what they're doing. Below Martin's Private Bank, there is no one like them. I've sh... Voir plus
L'entreprise a répondu
I've been using Richer Sounds for over 20 years. They are always worth checking for good deals on quality products and I often go into my nearest store to talk to the staff about what I'm interested... Voir plus
L'entreprise a répondu
Ordered a refurbished tv online on a Sunday afternoon and the tv arrived by Monday lunchtime. Online ordering was easy, as was payment. The tv arrived well packaged and would pass as a brand new tv. I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Coordonnées de contact
3 - 4 Hankey Place, SE1 4BB, London, Royaume-Uni
- 0333 900 0065
4,9
Excellent
21 k avis
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Highly Recommend
Great product , great price, fast delivery, great communication, highly recommend Richer Sounds
21 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Réponse de Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Denon AVC-X3800H,
I ordered the Denon AVC-X3800H online after looking at the reviews. I just wanted a simple straightforward receiver to watch movies in the living room with a 5-1 setup. So I did not want to go over the top in paying for the extras that I would not use.
The setup was straight forward and I have just watched the Lord of the Rings Trilogy and was very pleased with the receiver. It so far has had more than enough power for the room and I am very pleased with the purchase.
22 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Brilliant company and delivery company.
Brilliant communication with delivery expectations. Delivery itself was handled very well by BJS home delivery- very pleasant guys who attended.
Will be coming again to Richer Sounds next for my surround sound plans.
23 juillet 2026
Réponse de Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
Shipped promptly
Shipped promptly and would have arrived very promptly if only the delivery company's driver hadn't gone to the wrong address!
9 juin 2026
Réponse de Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
The product is great but communication was not
The product is great, the price was good and the warranty is fantastic. I have also had very positive experiences with RS in the past. Unfortunately this one was more frustrating than it need to be when it came to delivery. I ordered in Wed evening and paid extra to have it delivered next working day understanding that would be Friday not Thurs as it was later in the day. (I needed it for an occasion on Sunday). All was going fine with delivery confirmed for Friday until late on Thurs I saw the delivery info had updated to Mon. At this point it was too late to contact anyone. I then went around the houses between RS and their delivery service with no one taking responsibility and was eventually told it was due to stock arriving too late. Unfortunately they were not very forthcoming with a solution offering to refund the next day payment and deliver Mon (no good to me). Eventually I was offered Sat delivery and after that everything went extremely smoothly and the delivery service was excellent. The box was quite beaten up but they documented it, checked the TV was not harmed and I was happy to accept. Everyone was polite and helpful to a point but it was a lot of chasing around and unnecessary anxiety.
16 juillet 2026
Réponse de Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
Great product that simply plugged in to…
Great product that simply plugged in to my existing music system in and started straight away. Great sound.
22 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Ifi zen blue is an amazing bit of kit…
Ifi zen blue is an amazing bit of kit which is SO easy to install and “does exactly what it says on the tin” !
If yiu are serious about good wifi go to Richer Sounds they are the best!
22 juillet 2026
Réponse de Richer Sounds - Websales
Thank you for your 5 star review, it’s lovely to read your comments.
Great service great price and a great tv
22 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Quick and easy
22 juillet 2026
Réponse de Richer Sounds - Websales
Thank you for your wonderful feedback
Réponse de Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Good experience all round
Great price (Tv)with free delivery,good communication and after sales care,item delivered on time and undamaged
22 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
We have dealt with Richer sounds before…
We have dealt with Richer sounds before and never had any problems. We couldn’t decide what TV that suited us most and a chap from customer services helped us to decide what model suited our requirements. Apart from that your 6 year warranty gives you peace of mind in case of breakdown.
22 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Réponse de Richer Sounds - Websales
Thanks for your kind review, we look forward to your next visit.
Excellent work
Excellent work! The LG soundbar Wow stand was on offer and it is the perfect addition to our tv and looks incredibly clean and smart. It wasn’t the cheapest option but being tailored for the TV it is a stunning addition. Speedy delivery too 👍
15 juillet 2026
Réponse de Richer Sounds - Websales
Thank you for your wonderful feedback
Great buying experience from start to after.
Great buying experience. Stock is good in terms of models offered and availability. I pre-ordered a TV and it was delivered as soon as it became available in the country. Delivery was prompt, efficient and professional. After care service was even better. Support, warranty and price matching is exactly why I will always buy from Richer Sounds. Particularly want to mention Kieran from Support who has been immeasurably helpful and ensured I got the best deal available from anywhere. Customer service and value is incomparable. Highly recommended.
16 juin 2026
Réponse de Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent service great price fast…
Excellent service great price fast delivery I would certainly recommend
21 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Everything went smoothly with my purchase
Everything went smoothly with my purchase and it was delivered within the timeline. Two young men delivered the television to the room of my choice and were polite and friendly.
21 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your great feedback and for supporting local business.
Richer Sounds still delivers
Good product range, website easy to use, brisk delivery and good communication – so many organisations don't bother with this last one.
22 juillet 2026
Réponse de Richer Sounds - Websales
Thanks for your 5 star review, we look forward to seeing you again next time
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