Richer Sounds - York Avis 

2 107
•
TrustScore 5 sur 5

4,9

12 St Sampsons Square, YO1 8RN York, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We are Richer Sounds customer ,we started with Richer Sounds in 2006 with the complete Hi-Fi. Our Amplifier was repared once and now had some problems. Arron in RS York,recommended Cambridge AXR100:... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As a longtime customer, I'm consistently impressed by the knowledgeable and helpful staff at the York store. They patiently let me use the listening room to make sure the equipment I was auditioning w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really helpful, patient, thoughtful staff. They listened to what I was hoping to achieve, made suggestions that improved it, rang other stores to source a rare product and were utterly friendly throug... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a great experience at the York store. Mike helped us decide on a replacement TV game giving us clear detailed advice which enabled us to make an informed decision about our purchase. He was kn... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. aussi dans
  3. Magasin d'électronique
  4. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 107)

24 500 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent company

Excellent company. Frendly knowledgeable staff. Always a good experience.

27 septembre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

The service was prompt polite and…

The service was prompt polite and helpful. Both of the members of staff I interacted with to have my headphones replaced were excellent.

26 septembre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

I was interested in headphones and was…

I was interested in headphones and was helped to buy a perfect set. Just what I needed. Great expedience. 👍👍

28 août 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

The people know their products very…

The people know their products very well and can answer questions with clarity and confidence.

Pricing is competitive and guarantees usually exceed other retailers.

23 septembre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your feedback, great to read you were happy with our service.

Noté 5 sur 5 étoiles

Excellent experience at York store

I recently part exchanged a Mission amp & speakers for an Orange Box L Bluetooth speaker & Project phono box with the York store. The staff were all very helpful responding to my initial enquiries over e-mail. I went into the store & Joe the manager gave me a demo of the Orange box & explained how I could use my existing turntable with it. Joe also went above & beyond as he offered to collect the items I was part-exchanging & did so once I had boxed them up. I was really impressed by the level of service. Thanks Joe & the team at York, I am really pleased with my new purchases.

25 août 2026
Avis spontané
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

A great experience at York

We had a great experience at the York store. Mike helped us decide on a replacement TV game giving us clear detailed advice which enabled us to make an informed decision about our purchase. He was knowledgeable and empathetic. Received the TV within four days so good service all round. Brilliant. Thanks

15 septembre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

I am a perfectionist and I could not…

I am a perfectionist and I could not fault the service I experienced, it was exemplary. Brilliant product choice, brilliant price, brilliant communication and with very knowledgeable staff.
So obviously I would wholeheartedly recommend them

15 septembre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

York store

Great service from everyone in the York shop as usual 👍🏼

12 septembre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

We were most impressed by the level of…

We were most impressed by the level of technical expertise from Aaron.
We had many questions which he answered fully.
The turntable and speakers are fantastic value!

5 septembre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Noté 4 sur 5 étoiles

They rang back as they were busy when I…

They rang back as they were busy when I initially rang.Got everything right and delivered on a day to suit me.

7 septembre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Noté 5 sur 5 étoiles

Good service as always.

I have ordered my new Marantz av receiver on the telesales. At the moment it is not in stock so I am awaiting delivery. I was very happy with the service I received over the phone with Aaron.

6 septembre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Kevin's advice was priceless

Kevin's advice was priceless as it combined clear, understandable explanations with expert knowleged of technical issues. Equally important, he offered a more competitive package than the one available online.

5 septembre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

A very satisfied customer.

I had an excellent experience in your shop. Your staff member was really helpful and explained everything very clearly so that I could choose the best product for me. I am delighted with my new radio so thank you very much.

5 septembre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Great service.

Helpful staff. Good price. Prompt friendly delivery (arriving when they said they would). Much better than an online A**z*n style experience.

5 septembre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

I received excellent service and got a…

I received excellent service and got a quality product thanks to reviews

25 août 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Excellent staff who are knowlegable amd…

Excellent staff who are knowlegable amd always go the extra mile. Always put the customer first.

1 septembre 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your 5 star review, we look forward to seeing you again next time

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus