Richer Sounds - York Avis 

2 046
TrustScore 5 sur 5

4,9

12 St Sampsons Square, YO1 8RN York, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

On this occasion we were served by Kevin who was friendly, polite and listened to our needs. Once home our initial choice proved not so good so were returned and another selection made. This we still... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very friendly, efficient service. As a woman of a certain age, I often feel dismissed in electronics stores, but Richer Sounds in York was fantastic. Very helpful staff. They didn’t have what I needed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have had a fantastic first time experience with RS and they will now be my go to for electrical items. Bought a new hifi stacking system via Arron in RS York. Communication was brilliant with him, he... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am 88 years old living through the times when you could expect retailers to give a service not normally found today. What a pleasant supprise when I went into the York store to find it staffed by... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique
  3. Magasin de télévisions

Écrit par l'entreprise

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 046)

24 030 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly and helpful information

Friendly and helpful information. Good and speedy delivery

23 janvier 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Very helpful staff…

Very helpful staff ensuring my purchase was exactly what I required

23 janvier 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your kind review, we look forward to your next visit.

Noté 5 sur 5 étoiles

New turntable

Extremely friendly and helpful staff and prompt delivery.

17 janvier 2026
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Réponse de Richer Sounds - York

Thank you for your 5 star review!

Noté 5 sur 5 étoiles

Great service great deal.

They did everything as they said they would and gave us a better deal than expected.

3 janvier 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Excellent

Friendly and knowledgeable

6 janvier 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Noté 5 sur 5 étoiles

Great service and advice

Great service and advice. Bought a stereo amplifier but wasn’t what I expected so phoned the York shop and Joe couldn’t have been more helpful- he advised on a much better Amplifier for almost the same money - so glad I phoned as I don’t really know what I’m looking at. Ended up with the Taga Harmony amp. Klipch speakers and argon turntable. Everything sounds incredible and it all looks beautiful together and the prices were better than anywhere I could find online. . Thank you Joe much appreciated

14 janvier 2026
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Réponse de Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 4 sur 5 étoiles

Good but beware of DPD delivery

Great products with overall good advice. What was disappointing was DPD made a total mess of the delivery saying they couldn't deliver a package due to severe weather even though 1 package got to my address. It took way longer than it should have done. Having said that, Richer Sounds dealt with my complaint quickly, held a meeting with DPD and agreed to refund the delivery charge. Historically I've never had issues with Richer Sounds so would still recommend.

4 janvier 2026
Noté 5 sur 5 étoiles

York staff are great

York staff are super friendly, professional and knowledgeable. I will always shop at Richer Sounds York if I can.

11 janvier 2026
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Réponse de Richer Sounds - York

Thanks for your great feedback and for supporting local business.

Noté 5 sur 5 étoiles

I received the help and advice needed…

I received the help and advice needed to complete my purchase efficiently and courteously Sean was keen to ensure I was satisfied with my purchase and the level of service Richer Sounds was providing.

8 janvier 2026
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Réponse de Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Fantastic Service at York Store

Called into the York Store to gain advice which Record player /Turntable would be suitable for Me to purchase for a Beginner and was served by a Very Polite and Helpful Member of Staff that couldn’t of been more Helpful in showing me within my budget which they had on the shelves . I came away with the Turntable and seperate Speakers all ordered for Delivery and the Guarantees set up in place and arrived the Next Day
Couldn’t fault my experience and a Big Thankyou to ( I didn’t catch His name ) who served Me

8 janvier 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Why go anywhere else!

I have been buying audio/visual equipment and accessories for probably forty years from Richer Sounds. Knowledgeable, experienced, helpful staff always. VIP Club offers great discounts and deliveries always prompt.

9 janvier 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, great service

5 janvier 2026
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Réponse de Richer Sounds - York

Thank you for your 5 star review, it’s lovely to read your comments.

Noté 5 sur 5 étoiles

Great customer service at York branch

Great customer service at York branch - price matched a TV and offered follow up customer service should it be necessary

6 janvier 2026
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Réponse de Richer Sounds - York

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Noté 5 sur 5 étoiles

Quality products at competitive prices

Richer Sounds is a long standing company offering quality products at competitive prices. I was pleased to be able to buy a 6 year guarantee for my product which is refunded if not used.

6 janvier 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thank you for your wonderful feedback

Noté 5 sur 5 étoiles

Richer Sounds Purchase

Excellent service and advice regarding the purchase of a new TV. Very pleasant and helpful member of staff. Will certainly return in the future for additional purchases.

22 décembre 2025
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thanks for your 5 star review, we look forward to seeing you again next time

Noté 5 sur 5 étoiles

Genuinely helpful

What a pleasure to deal with. Having decided to buy an amp and speakers that I had mistakenly thought my OH wanted. The sales guy happily returned the very expensive speakers for something more suitable. Happy customer!

5 janvier 2026
Logo de Richer Sounds - York

Réponse de Richer Sounds - York

Thank you for your wonderful feedback

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