On this occasion we were served by Kevin who was friendly, polite and listened to our needs. Once home our initial choice proved not so good so were returned and another selection made. This we still... Voir plus
L'entreprise a répondu
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On this occasion we were served by Kevin who was friendly, polite and listened to our needs. Once home our initial choice proved not so good so were returned and another selection made. This we still... Voir plus
L'entreprise a répondu
Very friendly, efficient service. As a woman of a certain age, I often feel dismissed in electronics stores, but Richer Sounds in York was fantastic. Very helpful staff. They didn’t have what I needed... Voir plus
L'entreprise a répondu
Have had a fantastic first time experience with RS and they will now be my go to for electrical items. Bought a new hifi stacking system via Arron in RS York. Communication was brilliant with him, he... Voir plus
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I am 88 years old living through the times when you could expect retailers to give a service not normally found today. What a pleasant supprise when I went into the York store to find it staffed by... Voir plus
L'entreprise a répondu
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
12 St Sampsons Square, YO1 8RN, York, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Friendly and helpful information. Good and speedy delivery

Réponse de Richer Sounds - York
Very helpful staff ensuring my purchase was exactly what I required

Réponse de Richer Sounds - York

Réponse de Richer Sounds - York
They did everything as they said they would and gave us a better deal than expected.

Réponse de Richer Sounds - York
Great service and advice. Bought a stereo amplifier but wasn’t what I expected so phoned the York shop and Joe couldn’t have been more helpful- he advised on a much better Amplifier for almost the same money - so glad I phoned as I don’t really know what I’m looking at. Ended up with the Taga Harmony amp. Klipch speakers and argon turntable. Everything sounds incredible and it all looks beautiful together and the prices were better than anywhere I could find online. . Thank you Joe much appreciated

Réponse de Richer Sounds - York
Great products with overall good advice. What was disappointing was DPD made a total mess of the delivery saying they couldn't deliver a package due to severe weather even though 1 package got to my address. It took way longer than it should have done. Having said that, Richer Sounds dealt with my complaint quickly, held a meeting with DPD and agreed to refund the delivery charge. Historically I've never had issues with Richer Sounds so would still recommend.
York staff are super friendly, professional and knowledgeable. I will always shop at Richer Sounds York if I can.

Réponse de Richer Sounds - York
I received the help and advice needed to complete my purchase efficiently and courteously Sean was keen to ensure I was satisfied with my purchase and the level of service Richer Sounds was providing.

Réponse de Richer Sounds - York
Called into the York Store to gain advice which Record player /Turntable would be suitable for Me to purchase for a Beginner and was served by a Very Polite and Helpful Member of Staff that couldn’t of been more Helpful in showing me within my budget which they had on the shelves . I came away with the Turntable and seperate Speakers all ordered for Delivery and the Guarantees set up in place and arrived the Next Day
Couldn’t fault my experience and a Big Thankyou to ( I didn’t catch His name ) who served Me

Réponse de Richer Sounds - York
I have been buying audio/visual equipment and accessories for probably forty years from Richer Sounds. Knowledgeable, experienced, helpful staff always. VIP Club offers great discounts and deliveries always prompt.

Réponse de Richer Sounds - York
Great customer service at York branch - price matched a TV and offered follow up customer service should it be necessary

Réponse de Richer Sounds - York
Richer Sounds is a long standing company offering quality products at competitive prices. I was pleased to be able to buy a 6 year guarantee for my product which is refunded if not used.

Réponse de Richer Sounds - York
Excellent service and advice regarding the purchase of a new TV. Very pleasant and helpful member of staff. Will certainly return in the future for additional purchases.

Réponse de Richer Sounds - York
What a pleasure to deal with. Having decided to buy an amp and speakers that I had mistakenly thought my OH wanted. The sales guy happily returned the very expensive speakers for something more suitable. Happy customer!

Réponse de Richer Sounds - York

Réponse de Richer Sounds - York
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