Rivetirrigation Avis 

1 star. I would not recommend this company.

1. I paid them to reroute and repair an 8-zone sprinkler system around a new egress window.

2. Some time after the work was completed, I discovered two zones were not working and called them back to investigate.

3. Their own technician found the controller wires for those exact two zones disconnected. Those were also the exact two zones where their work had major leaks.

4. When one wire was reconnected, a pipe they had marked “no longer active” immediately shot water into the air beside the egress window, the exact area they were hired to address.

5. Rather than address these problems, they said too much time had passed to know who disconnected the wires and suggested the egress contractor may have cut the line. But their sprinkler work was performed specifically to reroute the system around the egress, and the line was left directly beside the window pointing straight upward. That was the condition their completed work was supposed to eliminate.

Regardless of who they now suggest disconnected the wires, I don't see how an 8-zone job could have been properly completed and tested with the exact two defective zones disconnected.

I would not trust this company’s work or how they handle problems afterward.

I waited 2 plus weeks for a technician from Rivet Irrigation to come to my home. I explained that I had a bursted pipe after the winter. When I turned on my sprinkler the pipe was pooling. When the technician came to my home, he stated that the order did not state the type of problem at my address. He called a supervisor. He told me the superior said, “ I should call a plumber.” They charged me $65.00 for an order that was not written correctly.