Easy ordering. Quick despatch. Being size 16 I’m never happy with the way I look. I wore my gorgeous and comfortable Rixo dress to RHS Chelsea and at least ten women came to me with heartfelt compl... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
London Carnaby Street Rixo- chef’s kiss!!! Hadn’t planned it but ended up with a really personalised shopping experience. The sales assistant really listened to me and simply brought me what sh... Voir plus
L'entreprise a répondu
I had a difficult day trying to find something to wear to a wedding, whilst feeling less than body-confident! When I arrived at Rixo I felt at ease and inspired, and there were several dresses I could... Voir plus
L'entreprise a répondu
Designs are beautiful and the quality of the garments is great. The only downside is that they’re definitely designed for tall/taller people than me, so it’s harder to envision how an item will look a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
RIXO’s story began in the London living room of best friends Henrietta Rix & Orlagh McCloskey, born from their passion for vintage. Our philosophy is to evoke a wanderlust & free spirit in all our wearers, filling a gap in the contemporary market with easy-to-wear, feminine shapes and high quality materials. Always inclusive, always empowering, we create a fusion of original hand-painted prints and timeless silhouettes to flatter every woman, irrespective of age, season, size, nationality or time of day. United as a tribe, #HumansOfRixo stand together.
Coordonnées de contact
Unit 1 & 2 Barrel Yard, Vinery Way, Hammersmith , W6 0LQ, London, Royaume-Uni
- customercare@rixo.co.uk
- www.rixo.co.uk
4,4
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amina Claudia Rose Maxi Dress
I bought the Amina Claudia Rose Maxi Dress and instantly fell in love. It is a lovely mix of vintage retro charm a modern sensibility. The gorgeous red rose print is timeless, against a black background which makes it so easy to wear all year round.
I loved the print so much, I also bought the Julien Claudia Rose Scarf to accessorise the dress. I’ve had a lot of compliments on the outfit.
The fit is so flattering and feminine. The bias cut skims the body effortlessly, the hemline is very pretty and unusual, while the deep V-neck and empire waist create a really elegant feminine silhouette. I also love the delicate lace trims and the shirred cuffs.
The lightweight crepe fabric is really easy to wear, non-restrictive and comfortable to wear all day. It’s one of those pieces that makes you feel instantly confident.
27 mars 2026
Avis spontané
Réponse de RIXO
Dear Katherine,
Thank you so much for such a thoughtful and detailed review. We’re absolutely delighted to hear how much you love the Amina Claudia Rose dress and how beautifully you’ve styled it with the matching Julien scarf!
Your description of the print and silhouette captures it perfectly, and it’s wonderful to know it makes you feel confident, comfortable, and elegant all at once. That’s exactly what we hope for with every piece.
We’re so pleased it’s brought you so many compliments and has become such a special part of your wardrobe.
Kindest,
RIXO
My experience with Rixo has been…a journey, but a delightful one.
My experience with Rixo has been nothing short of splendid — the service is swift, efficient, and genuinely helpful, which is a rare and beautiful thing these days. The dresses I’ve tried have all been impeccably made, in gorgeous fabrics and colours that could tempt even the most determined minimalist. Sadly, I have not yet found the one for my son’s wedding — apparently my dress and I are enjoying a prolonged courtship. But I remain undaunted, because I’m quite convinced that somewhere within Rixo’s rails, my perfect wedding-guest moment is waiting patiently for me.
27 mars 2026
Avis spontané
Réponse de RIXO
Dear Alex,
Thank you so much for taking the time to leave us such a thoughtful review. We love hearing that your RIXO journey has been such a positive one and that you’ve enjoyed the service, fabrics, and colours of our dresses.
We completely understand the search for that perfect wedding-guest dress, it’s a special moment and deserves the perfect piece. We launch new styles monthly (usually the 2nd week of each month) so we’re confident that the one meant for you could be coming very soon!
Thank you again for your lovely words.
Kindest,
RIXO
I never wear dresses
I never wear dresses - strictly trousers for years. I walk past the RIXO shop in kings road often and one day I decided to venture in. AND I BOUGHT A DRESS! And even more exciting - every one of my friends said SUZY you’re in a DRESS! It looks fab. I’m going to buy another . You have converted me. Who knew how easy they are to wear…. Thank you
19 mars 2026
Avis spontané
Réponse de RIXO
Dear Suzy,
Thank you so much for your review. We love hearing how a visit to our Kings Road shop turned into such a fun dress adventure.
It’s amazing that your friends noticed too, there’s nothing like that little boost of confidence when you try something new and it feels just right. We’re thrilled that you’ve discovered how easy and enjoyable wearing a RIXO dress can be.
We can’t wait to welcome you back for your next one!
Kindest,
RIXO
First experience of Rixo
First experience of Rixo. Visited outlet store in Bicester. Staff very helpful. Bought a beautiful dress. Now enjoying exploring website for more options for wedding this summer.
24 février 2026
Avis spontané
Réponse de RIXO
Dear Linda,
Thank you for sharing your experience. We’re so glad your first visit to our Bicester Village outlet store was a positive one and that our team could help you find a beautiful dress.
It’s exciting to hear you’re exploring the website for more options for the wedding this summer, we hope you find the perfect pieces to enjoy the celebrations in style.
Kindest,
RIXO
Beautiful, flattering dresses
I have bought a few dresses recently from Rixo - I started off with one but it was so well cut, well made and so flattering, I ended up buying three more. What I love about them is that they make me feel attractive and womanly, well dressed and just… my best self. The ones I went for are all pure silk too, so gorgeous to wear.
26 mars 2026
Avis spontané
Réponse de RIXO
Dear Natasha,
Thank you so much for sharing your experience. We’re thrilled to hear that your RIXO dresses have made you feel confident, attractive, and truly like your best self.
It’s wonderful to know that the fit, quality, and luxurious silk fabrics are making such a difference, and we’re so happy they’ve inspired you to expand your collection. We can’t wait for you to discover more pieces you’ll love.
Kindest,
RIXO
Beautiful clothes
Beautiful clothes! I ordered a silk dress which was absolutely stunning. Sadly it didn’t sit quite right on me so I had to return. The returns process was straightforward and I received a refund quickly.
29 janvier 2026
Avis spontané
Réponse de RIXO
Dear Lisa,
Thank you for your review. We’re so glad to hear you loved the silk dress, even if the fit wasn’t quite right, and that the returns process was simple and hassle-free.
We really appreciate your feedback and hope we can help you find another piece that fits perfectly next time.
Kindest,
RIXO
awesome expeirince in store and online!
19 mars 2026
Avis spontané
Réponse de RIXO
Dear Anna,
Thank you so much for taking the time to leave us a review, it's much appreciated.
Kindest,
RIXO
Beautiful dress
After looking at lots of options I finally found my wedding dress here! I’m so pleased with it - it’s beautiful and exactly what I wanted. Simple. Elegant and beautifully made - can’t wait to wear it. 🥰
2 mars 2026
Avis spontané
Réponse de RIXO
Dear Jackie,
Thank you for your review and for sharing your excitement about your new Marlice dress!! We’re absolutely thrilled that you found your perfect wedding dress with us and that it’s everything you hoped for.
We hope wearing it on your special day is as wonderful as you imagined and that it brings you lots of joy and unforgettable memories.
Kindest,
RIXO
Réponse de RIXO
Dear Siobhán,
Thank you for taking the time to leave us a review. We can't to welcome you back for your next purchase!
Kindest,
RIXO
Lovely products and the petite range is…
Lovely products and the petite range is massively appreciated. Everything I’ve tried so far has been a perfect fit!
28 février 2026
Avis spontané
Réponse de RIXO
Dear Claire,
Thank you so much for your kind words. We’re delighted to hear that you’ve found the petite range to be such a great fit and that you’re enjoying our pieces. It means a lot to us to know that they're working perfectly for you, and we look forward to seeing you enjoy more of our collections.
Kindest,
RIXO
The bridal experience was so perfect
The bridal experience was so perfect - Katherine in the team was so helpful and lovely and helped me find the perfect outfit for my wedding day 😊 she made me feel very welcome and very comfortable!
28 février 2026
Avis spontané
Réponse de RIXO
Dear SW,
Congratulations on your upcoming big day! Thank you so much for your lovely review. We’re thrilled to hear that Katherine could help make your bridal experience so special and that you felt welcome and comfortable while finding the perfect outfit for your wedding day.
We'd love to see any pictures you may share on social media so please be sure to tag us! #humansofrixo
Kindest,
RIXO
Happy customer
Arrived quickly after ordering and really happy with my purchase as always - just gorgeous x
6 mars 2026
Avis spontané
Réponse de RIXO
Dear Susanna,
Thank you so much for taking the time to share your experience and for leaving us a review, it's much appreciated!
Kindest,
RIXO
Fast delivery, style not for me
Fast delivery, great customer service and stylish item. Loved the design and print of the fabric and had hoped to wear it for my special bday. However, I had to return mine as the style did not suit me- I was hoping the fabric would be more substantial/lining it would make it feel more luxurious in my opinion and hang more smoothly on a curvier figure like mine.
1 février 2026
Avis spontané
Réponse de RIXO
Dear Elena,
Thank you so much for taking the time to share your experience. We are really pleased to hear that you were happy with the delivery, customer service, and the design of the piece.
We are sorry to hear that the style and fabric were not quite right for you, especially when it was for such a special occasion. We completely understand how important it is for something to feel just right, both in fit and quality.
Your feedback is incredibly valuable and will be shared with our team as we continue to refine our designs and fabrics. We hope we can help you find something perfect for your next special moment.
Kindest,
RIXO
I absolutely love RIXO dresses
I absolutely love RIXO dresses! I have a collection of around 15 RIXO dresses as I’ve been buying them since the company start up. The styles, colours and fabrics are all beautiful and different, standing out in a crowd. I find each can be dressed up for formal occasions or paired with flats or boots and a scarf for a more casual look, getting the best of both worlds. My first purchase direct from RIXO last month was easy and I had the opportunity to buy from the new collection prior to their public launch. Excellent, I kept all 3 dresses that I’d ordered! I particularly like the fact I’m supporting an independent company and I highly recommend this company.
26 février 2026
Avis spontané
Réponse de RIXO
Dear Beverly,
Thank you so much for your incredibly kind and thoughtful review. It truly means a lot to us to have your support from the very beginning and to hear that you have built such a wonderful collection of RIXO dresses over the years.
We love how you describe styling them for both special occasions and everyday wear, that versatility is something we really strive for in our designs.
Your support for an independent brand like ours means the world, and we are so grateful for your recommendation. We cannot wait to share more collections with you in the future.
Kindest,
RIXO
Love Rixo
Love Rixo, especially for dresses. I love the quality, fit and mixed patterns.
10 mars 2026
Avis spontané
Réponse de RIXO
Dear Donna,
Thank you so much for taking the time to leave us a review, it's much appreciated!
Kindest,
RIXO
Excellent customer service
Excellent customer service. Communication was really good and swift delivery. Beautiful dresses. Really unique. Would 100% recommend.
26 mars 2026
Avis spontané
Réponse de RIXO
Dear Gemma,
Thank you so much for your kind words. We’re delighted to hear you enjoyed our customer service and that your dresses arrived quickly.
We really appreciate your recommendation and look forward to welcoming you back soon.
Kindest,
RIXO
I love my jacket so much but it is…
I love my jacket so much but it is mostly polyester which is disappointing at the price point
20 février 2026
Avis spontané
Réponse de RIXO
Dear Eleanor,
Thank you so much for your feedback.
We're really pleased to hear how much you love your new jacket, but we completely understand your disappointment around the fabric composition.
We truly value comments like yours as they help us improve, and we will make sure this is shared with our team. If you ever have any questions about materials before purchasing, our customer care team are always happy to help guide you.
We hope you continue to enjoy wearing your jacket and that we can provide an even better experience next time.
Kindest,
RIXO
Bought a beautiful dress and also…
Bought a beautiful dress and also received great after sales service when I needed to exchange the size. Thanks so much!
16 janvier 2026
Avis spontané
Réponse de RIXO
Dear Renee,
Thank you for your review. We're delighted to hear you found a beautiful dress and that our team could help make the exchange process smooth and easy for you.
Providing great service both in store and after your purchase is really important to us, so it means a lot to know we got it right.
We hope you love wearing your new dress and look forward to welcoming you back again soon.
Kindest,
RIXO
Amazing
Amazing. Went into the Marylebone shop and the ladies in there could not have been more helpful with recommendations and bringing things to the fitting room. I was very happy with the black lace cotton blouse I bought after seeing it on one of the sales girls. Lovely jewellery and dresses too!
28 février 2026
Avis spontané
Réponse de RIXO
Dear Madeleine,
Thank you so much for this lovely review! We’re so happy to hear you had such a great experience in our Marylebone store! The team will be thrilled to know their recommendations made a difference. It’s wonderful to hear you enjoyed browsing the jewellery and dresses as well.
We really appreciate you taking the time to share this, and we can't wait to welcome you back in store soon.
Kindest,
RIXO
Overall I was impressed by the service
Overall I was impressed by the service received and the dress was simple and feminine
22 février 2026
Réponse de RIXO
Dear Tina,
Thank you so much for your lovely review. We’re so pleased to hear you were impressed with the service and that you love your new Amina dress.
We really appreciate you taking the time to share your experience and hope to see you back again soon!
Kindest,
RIXO
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.