Robertsons Solicitors Avis 

Robertsons Solicitors helped me with a name change, and their service was outstanding. Chris was especially helpful—easy to talk to, understanding of my complex situation, and always available when I needed him. The whole process was smooth and stress-free. I highly recommend Robertsons Solicitors and will definitely use them again!

I would recommend this company to everyone as the Andrew,Anne Marie and Matthew handled the claim very efficiently and were an absolute pleasure to work with

I have been using Robertsons for many years for all my legal affairs primarily with Ian Luxton, who recently retired. However my recent house sale was handled by Nathalie Wride supported by Jemma Farmer and saw again excellent professionalism and communication from both with everything going through smoothly and timely. Once again a very happy customer.

Very efficient always someone to talk to regarding transactions within the timescales required.

I felt fully supported throughout my Transfer of Equity - Kimberley went above and beyond to make sure everything went smoothly. I was kept up-to-date with clear communication throughout the whole process.

Excellent service with a very smooth and pleasant sale of my property.

We were very grateful for the help and support given to us by Andrew Collingbourne, Matthew Stevens and Anne-Marie Adams throughout our claim.
They showed us compassion, knowledge and professionalism during the process and kept us well informed at every stage. We wouldn’t hesitate to recommend them.

Exceptional solicitors (Ashling Williams, Laurie Andrews, and William Baird in particular) provided stellar legal advice and kept us up to date on the progress of our case. Would recommend for to anyone facing legal difficulties regarding housing.

Gemma, Jemma and Andrew were so helpful. They made what could have complicated stress free. They were always ready to explain things and help to negotiate any problems.
Thank you Team Robertson for all your help.

I was very impressed with all members of staff I dealt with at their Cardiff base. They were professional, knowledgeable and friendly. Highly recommended!

I would like to thank Andrew collingbourne and staff for doing an amazing job regarding my late father injury claim. professional reliant and caring and always letting us no what was going on .I would recommend Robertsons solicitors you no it makes sence..

I want to thank Robertson's team at barry office for their brilliant work sorting out Probate and the sale of my mum's apartment following her passing. They took all the stress away from me, kept me informed, and dealt with all the queries behind the scenes....as ever Robertsons deliver....

The process of selling my property was painless and was completed in the estimated time provided at the start of the process by Becky and Kim. They worked very promptly and the Robertsons document/payment portal is efficient and easy to use.

My only feedback would be that at times, emails came in with little to no context, particularly when requesting additional funds. This was my first experience selling a property, so although things might have been obvious on their side, I did not know what additional 100s of pounds was being requested for, as no information followed the requests.

Efficient Prompt and easy to deal with.

Natalie has been incredibly helpful and informative with my purchase. She has also been very responsive to any emails or issues that needed to be addressed. I have felt very at ease considering this process was new to me!

My house sale/purchase was successfully completed by Robertsons. My experience as a residential conveyancing client with Robertsons was unfortunately poor. These were the problems:

1. Lack of Explanation: the process was not well explained, initially or throughout. I felt disempowered through the process.

2. Poor Communication: questions were unanswered and responses were slow. I was generally not kept in the loop or updated;

3. Disorganisation: I felt on several occasions that my case was not being proactively managed. Staff did not seem to have a handle on the detail.

4. Lack of Priority: although my main case handler, Becky, was a nice person, I had the feeling that she was managing too many cases and needing to chase the firm was stressful.

Contracts were exchanged and completed, but it was a stressful client experience, during which I felt disempowered and out of the loop.

I did raise some concerns towards the end of the process about wanting more communication and I felt the response was argumentative.

I will not personally be instructing Robertsons again.

Used the services of Robertsons recently and was very pleased with the help that they gave me and with the outcome..! highly recommended.

I want to express my appreciation to the Personal Injury team of Andrew Collingbourne, Matthew Stevens and Anne- Marie Adams following on from their assistance in dealing with my injury claim .



I suffered life changing injuries in a Road Traffic Collision in 2020 and initially instructed other Solicitors but transferred instructions to Robertsons in 2023 . From the outset the team were dynamic and focused in resolving complex issues relating to the injuries I suffered , when they were unable to negotiate settlement with the Insurers on the other side , they commenced Court action and pursued the matter vigorously through the Courts .



Following on from the same , they engaged in lengthy settlement negotiations with the other side , throughout I felt confident in their negotiating skills to secure a result for me that was fair and factored in the pain and suffering I had endured and related losses .



My confidence in the team was vindicated with an excellent settlement that was negotiated on my behalf .



Throughout the team combined compassion with knowledge that proved a winning formula for me personally and I cannot thank them enough and wouldn’t hesitate to recommend them .

I cannot recommend Robertsons solicitors enough, especially my solicitor Hannah Magee. She has been an absolute rock throughout my complex legal case since 2019. Despite numerous court hearings and a highly emotional time for my family, Hannah remained professional, supportive, and honest. The team at Robertsons showed genuine care and dedication, making me feel like more than just another client. I am incredibly grateful for their unwavering support and would not hesitate to trust them with any legal matter in the future. Thank you, Robertsons, for everything.

Good service provided by Becky in what was a stressful period of selling our property.

Will use Becky and Robertson Solicitors the next time we move.