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Rockdoor Avis 

812
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TrustScore 4 sur 5

4,1

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Noté 5 sur 5 étoiles

Door is extremely well made , solid and has made a massive difference to the temperature in the hallway from how cold it was before. Feels secure with a thumb turn lock on the front inside, long bar h... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

We have been struggling with our Rockdoor for over 4 years. The first door was warped and the installer had a lengthy fight with them to get us a new one in 2022. Then the new one door slab has the s... Voir plus

Noté 5 sur 5 étoiles

I bought a Rockdoor for the front of the house and it's been excellent. The build quality is immediately obvious, it's heavier and more solid than a standard composite. The 3-star lock as standard giv... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our new stable door is absolutely fantastic. We couldn't be more pleased with it. It replaced our very old wooden one and looks ultra modern and feels rock solid. It was expertly fitted by Mick Booth... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de portes
  2. aussi dans
  3. Fournisseur de portes

À propos de Rockdoor

Écrit par l'entreprise

Love your Rockdoor

The UK's most secure composite door. Designed and built in Britain for nearly 30 years.

Rockdoor Astoria composite door

Exclusive Design
and Innovation

From distinctive door styles to stunning glass designs and bespoke furniture, every product we create is crafted with timeless design and built to last.

Rockdoor front door

Our range includes front doors, back doors, stable doors and French doors – each created with individuality in mind. With distinctive styles, bespoke S-Glaze technology, and a carefully chosen colour palette.

Rockdoor security

Security
Built In, Not Added On

What truly sets a Rockdoor apart is what lies beneath the surface. From reinforced inner frames and high-density cores to secure glazing and advanced multi-point locking systems.

Every Rockdoor is rigorously tested to meet and exceed demanding security standards, giving you complete confidence that your home is protected day and night.

Trusted
by Over 1 Million Homes

We've earned the trust of over a million homeowners across the UK by combining innovation, craftsmanship, and an unwavering commitment to quality.

Rockdoor Hudson
30 Years
1M+ UK Homes
30+ Styles

We are different. We are Rockdoor.


Coordonnées de contact

Promotion box for Rockdoor

Transform your home with a Rockdoor

Unrivalled security and exclusive designs, made just for you.

4,1

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TrustScore 4 sur 5

812 avis

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1 étoile

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A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Tous les avis

(812)

88 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Nice door

Overall a good experience and door is very nice, had to have them back for adjustments on a couple of occasions and it has been resolved.

2 juin 2025
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Réponse de Rockdoor

Hi Shopaholic,

Thank you for taking the time to leave us a 5-star review.
We're delighted to hear that you're pleased with your new Rockdoor and that, overall, you had a good experience with us. While it's not unusual for a new door to require minor adjustments as it settles into position after installation, we're pleased that any issues were addressed promptly and resolved to your satisfaction.
Thank you for your patience throughout the process and for choosing Rockdoor. We hope you enjoy your Rockdoor for many years to come.

The Rockdoor Team

Noté 1 sur 5 étoiles

Rock Door inferior glass

We’ve had a rock door for around 18months
I researched all doors and found and was also told by Gap at Wakefield this was the best most secure door and glass on the market, the door was more expensive than I wanted to spend but thought ok.
18 months on and a small stone has hit the glass from my lawn mower shattering the out side pane.
I’ve tried to contact them to say this isn’t re enforced glass which I thought I was getting by buying the best on the market!
Seems they are just putting mediocre glass and charging premium prices as a burglar could easily smash the glass and gain entry.
Really dissatisfied with the reaction from customer service.
I definitely would not purchase another Rock door as in my opinion it’s not fit for purpose and how they advertise it.
Not a very happy customer.

23 mai 2026
Avis spontané
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Réponse de Rockdoor

Hi Steve,

Thank you for taking the time to share your feedback. We are sorry to hear about the damage to your glass and that you have been left feeling disappointed.
We would like to clarify that all glass used within Rockdoor products is sourced from reputable UK suppliers and manufactured in accordance with the relevant British and European toughening standards BS EN 12150. Toughened safety glass is specifically designed to provide strength, safety and security, but like all glass products it can still be broken if subjected to a sufficient impact. In fact, the toughening process means that when breakage does occur, the glass shatters into small granular pieces rather than dangerous sharp shards.
From your description, it appears that the damage was caused by a stone being projected from a lawn mower. Unfortunately, this would be considered accidental impact damage rather than a product defect. Even highly secure and premium glazing systems can be vulnerable to concentrated impacts from stones or other hard objects travelling at speed.
Rockdoor doors undergo extensive security testing and are designed to provide a high level of protection against forced entry. The security performance of a door is determined by the complete door and glazing system rather than the glass specification alone.
We are sorry that you were dissatisfied with the response you received from customer services. Customer feedback is important to us, so thankyou for sharing your experience, if you purchased your door through an installer please ask them to quote TPR SHILL and we can work with them to help with a reduced rate on a replacement slab.

The Rockdoor Team

Noté 5 sur 5 étoiles

Seriously impressed with our Rockdoor

We had our Rockdoor installed around 18 months ago and couldn't be more pleased. We used the online designer to pick out the Carolina design, and then went with one of the local fitters. The quality and overall appearance is miles better than any of the doors we'd seen from other manufacturers - it looks as close as it possibly could to an original wooden Victorian door, but with the added benefits of a modern composite door. The customisation options were brilliant (beautiful high quality gold finish hardware, in particular).

In terms of insulation, the difference between the Rockdoor and the previous old uPVC is huge - the hallway stays noticeably warmer in winter, with no drafts, and it stays cooler in the hot weather.

We've managed to easily get some extra keys cut from a high street shop with no hassle. We've not needed to use any aftercare services as we've had no problems so far, and hopefully will continue to use the door with no issues!

2 juin 2025
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Réponse de Rockdoor

Hi Emily,

Thank you for your fantastic 5-star review.
We're delighted to hear that you're still so pleased with your Rockdoor 18 months after installation. The Carolina is a beautiful design, and it's great to know that the combination of traditional Victorian styling and modern composite door performance has met your expectations.
We put a great deal of effort into offering a wide range of customisation options, so we're especially pleased that you were able to create the perfect look for your home, and that the gold hardware has made such a positive impression.
It's also wonderful to hear about the improvements you've noticed in both warmth and comfort. Security, energy efficiency and durability are all key benefits of a Rockdoor, and it's rewarding to know these have made a real difference to your home.
Thank you for choosing Rockdoor and for sharing such detailed feedback. We hope you continue to enjoy your Rockdoor for many years to come.

The Rockdoor Team

Noté 3 sur 5 étoiles

Little disappointed

The door gives the impression of being strong but is a little hard to open and in the winter the metal frame inside the door conducts the cold through so we are a little disappointed. The escutcheon has signs of rust, despite the door being less than 12 months old at the time!

16 juillet 2025
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Réponse de Rockdoor

Hi Michael,

Thank you for taking the time to leave your feedback.
We are pleased to hear that your door gives the impression of being strong and secure, although we are sorry to learn that certain aspects of your experience have left you disappointed.
The signs of rust you have noticed on the escutcheon are often caused by excess moisture in the surrounding air becoming trapped around the door by the weather seals. This can sometimes occur in areas where there is limited ventilation or higher levels of humidity, particularly during the winter months. In the same way, excess moisture can also contribute to condensation forming around the door and glazing.
We would recommend cleaning the escutcheon with a suitable stainless steel cleaner, which will usually remove any surface contamination and restore the finish. It may also be worth evaluating the ventilation in the immediate area around the door to help reduce moisture build-up.
With regard to the door operation and the colder weather, if the door is proving difficult to open or you have concerns about its performance, we would encourage you to contact your installer so that the installation and adjustments can be reviewed.
We appreciate your feedback and thank you for choosing Rockdoor.

The Rockdoor Team

Noté 5 sur 5 étoiles

Utterly perfect door.

The door itself is absolutely fantastic. Solid, and definitely the best oak effect finish I ever see looking at many others. Everything about the door is perfect.

The fitting of the frame is disappointing as it is wonky, much of it no doubt because of the house suffered subsidence in the 1970s. But the original wooden one looked fine, so I would have thought some leaning into the house could have been done. At least even up the left and right side so it wasn't as noticeable. While other houses on the street have an issue, they are so slight they need concentration to see. Ours is way out sadly and easily spotted.

25 mars 2026
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Réponse de Rockdoor

Hi John,

Thank you for taking the time to leave such a detailed review and for awarding us 5 stars.
We are delighted to hear that you are pleased with your Rockdoor and that the oak-effect finish, security, and overall quality have met your expectations. Comments such as yours regarding the appearance and solid construction of the door are always appreciated.
We are, however, sorry to learn of your concerns regarding the frame installation. Every property presents its own challenges, particularly where there has been historic movement or subsidence, and achieving the best possible balance between aesthetics, operation, weather performance, and security can sometimes require compromise. That said, we appreciate your feedback and understand why the appearance of the frame alignment has left you disappointed.
If you would like us to review the installation, please contact our Customer Support Team with your order details and some photographs of the frame, and we will be happy to investigate further with the installer to ensure everything has been fitted in accordance with our installation standards.
Thank you again for choosing Rockdoor and for sharing both your positive comments and constructive feedback. We hope you enjoy your new door for many years to come.

The Rockdoor Team

Noté 3 sur 5 étoiles

Our letterbox corroded within a few…

Our letterbox corroded within a few months and we are unable to get a replacement from the supplier

28 mai 2026
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Réponse de Rockdoor

Hi Mark,

Thank you for taking the time to leave your review.
We are sorry to hear about the issue you have experienced with your letterbox. A letterbox should not show signs of corrosion within only a few months of installation.
Provided the care and maintenance guidance supplied with the door has been followed and the damage is not the result of misuse or neglect, this type of issue would typically be covered under the product warranty.
We would encourage your installer to contact our Customer Support team again and quote reference TPR986 so that we can review the matter and work towards a resolution.
We appreciate you bringing this to our attention and hope to have the issue resolved as quickly as possible.

The Rockdoor Team

Noté 5 sur 5 étoiles

grate door

grate door ordered here on time and fitted quickly and efficiently no problems what so ever grate price

28 mai 2026
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Réponse de Rockdoor

Hi John,

Thank you for your great review. We are delighted to hear that everything went smoothly from ordering through to installation and that you are pleased with both the service and value provided.
It is fantastic to know your new Rockdoor was fitted quickly and efficiently with no issues along the way. We really appreciate you taking the time to share your experience and hope you continue to enjoy your new Rockdoor for many years to come.

The Rockdoor Team

Noté 5 sur 5 étoiles

Solid door, brilliant service & professionally fitted

Absolutely brilliant service & very professional fitting service. Delighted with the door which was spray painted in our chosen colour before fitting.
Top quality, secure & solid door.

22 mai 2026
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Réponse de Rockdoor

Hi Glen,

Thank you for your excellent review. We are delighted to hear that you are so pleased with both your new Rockdoor and the service you received throughout the process.
It is great to know that the custom colour finish achieved the look you wanted and that the installation was carried out professionally. Rockdoors are designed to provide outstanding security, strength and quality, so we are pleased that these features have stood out to you.
Thank you again for choosing Rockdoor and for taking the time to share your experience.

The Rockdoor Team

Noté 5 sur 5 étoiles

Reliable security

Front & back doors replaced with Rockdoor stable doors, ensuring security & style

23 octobre 2025
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Réponse de Rockdoor

Hi Nicole,

Thank you for your fantastic review. We are delighted to hear that your new front and back Rockdoor stable doors have provided the perfect combination of security and style for your home.
Stable doors remain a very popular choice thanks to their practicality, appearance and strength, so it is wonderful to know you are pleased with both the look and performance of your new doors.
Thank you again for choosing Rockdoor and for taking the time to share your experience.

The Rockdoor Team

Noté 5 sur 5 étoiles

Rock door

Very professional. Called out to show us various front doors and explained the differences with each.
No pressure on selecting the door we wanted.
After ordering the door, I then changed my mind on the colour I wanted on the inside. Contacted the office a day later and this was changed to my order no fuss
Kept up to date throughout the order and when to expect delivery
Door fitted professionally and was well pleased
Great service and experience and would recommend the company and the service provided

27 mai 2025
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Réponse de Rockdoor

Hi Mary,

Thank you for your wonderful review and for choosing Rockdoor.
We are delighted to hear that you had such a positive experience from the initial consultation right through to installation. Choosing a new front door is an important decision, so it is great to know you felt supported throughout the process and never under any pressure.
We are also pleased that the change to your internal colour choice was handled smoothly and that communication kept you informed every step of the way. Delivering both a high-quality product and excellent customer service is something we pride ourselves on.
Thank you again for your recommendation and kind comments Mary. We hope you continue to enjoy your new Rockdoor for many years to come.

The Rockdoor Team

Noté 5 sur 5 étoiles

Excellent

I bought a Rockdoor for the front of the house and it's been excellent. The build quality is immediately obvious, it's heavier and more solid than a standard composite. The 3-star lock as standard gives real peace of mind, and since fitting it the hallway has been noticeably warmer and quieter. The colour and finish have held up perfectly through a wet winter, and the handles and letterbox still feel as tight and premium as the day it went in. Not the cheapest option, but you can see exactly where the money has gone, would happily buy another.

17 avril 2026
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Réponse de Rockdoor

Hi Karl,

Thank you for taking the time to leave such a detailed and positive review. We are delighted to hear how pleased you are with your new Rockdoor.
It is fantastic to know that the build quality, security and overall performance have stood out to you from the moment it was installed. Providing a solid, secure and thermally efficient door is exactly what Rockdoors are designed for, so it is great to hear that you have noticed improvements in both warmth and noise reduction within your home.
We are also pleased to hear that the finish and furniture have continued to perform so well through the winter months. Your comments perfectly reflect the attention to quality and durability that goes into every Rockdoor.
Thank you again for your recommendation and for choosing Rockdoor Karl.

The Rockdoor Team

Noté 5 sur 5 étoiles

New Stable Door.

Our new stable door is absolutely fantastic. We couldn't be more pleased with it. It replaced our very old wooden one and looks ultra modern and feels rock solid. It was expertly fitted by Mick Booth of Booth Glazing who was recommended by Rockdoor. Mick gave us great service and support all the way through and was an absolute joy to deal with.

10 mai 2026
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Réponse de Rockdoor

Hi Steve,

Thank you so much for your fantastic review. We are delighted to hear that you are so pleased with your new stable Rockdoor and that it has made such a positive transformation to your home.
It is great to know that the door has given you the modern appearance and solid feel that Rockdoors are designed to provide. We are also very pleased to hear of the excellent service you received from Mick Booth at Booth Glazing throughout the process. We will be sure to pass your kind comments on to him.
Thank you again for choosing Rockdoor Steve, and for taking the time to share your positive experience.

The Rockdoor Team

Noté 1 sur 5 étoiles

Both doors have dropped and are hard to…

Both doors have dropped and are hard to open and close

26 mai 2026
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Réponse de Rockdoor

Hi Mr B,

Thank you for your review. We are sorry to hear you have experienced issues with the operation of your doors.
Doors becoming difficult to open or close can often be caused by movement or settlement within the property or installation area, which may affect alignment over time. Our Rockdoors are designed with 3 way adjustable Simonswerk hinges specifically so that minor alignment adjustments can be made where required during the life of the product.
We would recommend contacting your installer in the first instance so they can inspect the doors and carry out any necessary adjustments to restore correct operation. Once properly aligned, the doors should operate smoothly and as intended.
We appreciate your feedback and are sorry that your experience has been disappointing.

The Rockdoor Team

Noté 3 sur 5 étoiles

Unfortunately the lock surround was too…

Unfortunately the lock surround was too wide and it caught the seal and wore a whole in it because the company didn’t have a suitable replacement we had to replace which meant we were unable to get one that was as modern and ascetically pleasing the installer was unable to get a reasonable conclusion from Rockdoor Also the lock at times just spins round and round which is ongoing
The door quality seems good but we paid a lot of money and the problems experienced have tarnished our experience.
•The installer says he cannot do anything it is a fault with the door and you fell out with him so getting his m back again would be counter productive really you should look at the door and see if the door has been fitted incorrectly surely•
Admiralty Way Eastbourne

25 juillet 2025
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Réponse de Rockdoor

HI Mr and Mrs Surridge,

Thank you for taking the time to leave your review. We are sorry to hear that your experience has not fully met expectations, particularly after investing in a new door.
All of our Rockdoors are extensively and independently tested to ensure they operate correctly with the full range of approved furniture and hardware options supplied with the door. From the information provided, it appears the issue may relates to frame/door adjustment or installation, as the escutcheon should not normally interfere with the gasket or weather seal during operation.
We are also sorry to hear about the ongoing issue with the lock operation. A correctly installed and aligned locking system should engage smoothly without the cylinder spinning, so we would always recommend this is investigated further by the installer to identify the root cause and ensure the correct components are fitted and adjusted appropriately.
We appreciate your comments regarding the overall quality of the door itself and understand how the issues experienced have impacted your overall impression. Feedback such as yours is important to us and helps us continue improving both product support and customer experience.

The Rockdoor Team

Noté 5 sur 5 étoiles

Great service

Great service by the installer Phil Spooner. Door looks great on installation. Feels solid and well built

19 mai 2026
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Réponse de Rockdoor

Hi Stuart,
Thank you for your fantastic 5-star review. We’re delighted to hear that you are pleased with both your new Rockdoor and the service provided by Phil Spooner.
It’s great to know your new Rockdoor has made such a positive impression and that you are happy with the solid feel and build quality. We will be sure to pass your kind comments on to Phil as well.

Thank you again for choosing Rockdoor.

The Rockdoor Team

Noté 5 sur 5 étoiles

Had three doors fitted

Had three doors fitted, all excellent quality and exactly as ordered. Fitting was on time and Tom Shipley, the fitter, was brilliant - very precise, very tidy workman and obviously very experienced.
Would have no hesitation in recommending to others.

13 mai 2026
Avis spontané
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Réponse de Rockdoor

Hi Richard

Thank you for taking the time to leave such a fantastic Five Star review for Rockdoor.

We are particularly pleased to hear you have had so many Rockdoors installed on your property. It will certainly be secure, and no doubt look stylish.

It's also great to hear about your positive experience with your Rockdoor installation. As with all composite doors, precise fitting has a big outcome on the performance of the door, so expert fitting plays a very important part of our customers overall experience.

Thank you,

The Rockdoor Team

Noté 5 sur 5 étoiles
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Réponse de Rockdoor

Hi Mark,

Thank you for your 5-star review. We’re delighted to hear that you are pleased with the quality of your Rockdoor.
Providing a premium product with quality, security and style at its core is what we strive for, so your feedback is greatly appreciated.
Thank you again Mark for choosing Rockdoor.

The Rockdoor Team

Noté 5 sur 5 étoiles

Great doors

I had a front and rear door fitted. Quality of doors is superb and great fitters too. Supplied and fitted by Fascia Division in Eastleigh near Southampton. (I highly recommend this company) Don't let any of the poor Rock door reviews put you off, these are great doors, but you must ensure you have good fitters. Doors have been in 6 months now with no issues at all and I still enjoy looking at them and the significant improvement they have made to my property.

16 octobre 2025
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Réponse de Rockdoor

Hi Paul,

Thank you for taking the time to leave such a fantastic review. We’re delighted to hear that you are so pleased with both your front and rear Rockdoors and that they continue to make such a positive difference to your property after 6 months of use.
It’s great to hear your comments regarding the quality of the doors and the importance of a professional installation. We work hard to manufacture our premium composite Rockdoors, and having experienced installers such as Fascia Division helps ensure the finished result performs and looks exactly as intended.
Thank you again for your recommendation and for choosing Rockdoor. We hope you continue enjoying your new doors for many years to come.

The Rockdoor Team

Noté 5 sur 5 étoiles

Excellent !

The door supplied was made to measure and fits perfectly. The manufacture was of excellent quality. The fitter, Jason Haywood, of Composite Doors Scunthorpe Ltd. was very professional and fitted the door to perfection. Clean, accurate and fast work in a difficult space. Thanks to the quality of the door and the accuracy and ability of the fitter the result was magnificent. I would recommend the manufacturers and the fitter concerned without any reservations.

2 septembre 2025
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Réponse de Rockdoor

Hi Boguslaw

Thank you for taking the time to leave such a fantastic review. We’re delighted to hear that you are so pleased with both the quality of your made-to-measure Rockdoor and the finished installation.
It’s especially great to hear your kind comments about Jason Haywood and Composite Doors Scunthorpe Ltd. We’ll be sure to pass your feedback on to him. Professional workmanship and attention to detail are incredibly important to us, so it’s wonderful to know the installation was completed so cleanly and accurately, even within a challenging space.
Thank you again for your recommendation and for choosing Rockdoor. We hope you continue to enjoy your beautiful new door for many years to come.

The Rockdoor Team

Noté 4 sur 5 étoiles

The door is stunning. However, quality control need attention

The door is stunning, however Quality control checks need attention
I was disappointed that the door did not have the ordered post opening/slot cover and that a fault in the side panel glass had not been identified and replaced before being delivered.
The post slot was replaced and i am told the glass will be replaced.

16 mars 2026
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Réponse de Rockdoor

Hi Amanda,

Thank you for your review and for your honest feedback. We’re delighted to hear that you find the door stunning, although we are sorry to learn that aspects of the order did not meet expectations on delivery.
Quality is extremely important to us, so we appreciate you highlighting the missing letterplate cover and the issue with the side panel glass. While we’re pleased the letterplate has now been replaced and arrangements are in place for the glass replacement, we understand this should ideally have been identified before installation.
Your comments have been noted and will be shared with the relevant teams as part of our ongoing quality control improvements. Thank you again for your patience and for choosing Rockdoor.

The Rockdoor Team

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