Total waste of money at 40 odd quid. My son has been taught barely anything and they have missed around 2 months of lessons due to nobody being available to teach the lessons. All I got was a £10 refu... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Mack has been an amazing drumming teacher for my son. He can be quite reserved, but he warmed to Mack incredibly quickly, which speaks volumes about Mack's friendly and engaging approach. My son was v... Voir plus
My daughter has really enjoyed her Rock Steady sessions. She is generally a quiet, shy character, and has not played an instrument before, but now plays a few chords on the guitar, and was excited to... Voir plus
We are very grateful to Rocksteady and especially to our son’s teacher, Tudor Filip. He is professional, patient, kind, and truly inspiring. Our son has loved every lesson, had an unforgettable first... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Weekly in-school band lessons that celebrate fun, individuality and creativity! Rocksteady’s inclusive approach helps children find a sense of belonging through new friendships and a shared love for music, whilst boosting social skills, wellbeing and confidence.
Coordonnées de contact
Bohunt Manor, GU30 7DL, Liphook, Royaume-Uni
- 0330 113 0330
- info@rocksteadymusicschool.com
- www.rocksteadymusicschool.com
4,4
Excellent
817 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Rock steady has been instrumental (no…
Rock steady has been instrumental (no pun intended) in helping my little girl to make new friends and work tremendously as part of a group.
My little one has thoroughly enjoyed learning how to play bass guitar for a variety of different songs and has had amazing opportunities to perform in her own concerts.
I would highly recommend rocksteady to anyone who’s child may struggle making friends or who may need a sense of belonging
25 juin 2026
Avis spontané
Réponse de Rocksteady Music School
Hi Lauren, thank you for this lovely review!
It's brilliant to hear that your daughter has made new friends and found a real sense of belonging through her band lessons. Seeing children grow in confidence while learning to play and perform together is exactly what the experience is all about.
We hope she continues to enjoy every moment of her musical journey.
Many thanks,
Rocksteady Music School
Join a band!
Eddie really enjoyed the sessions with Rocksteady and thought they were great fun. He enjoyed being part of a band and given the opportunity to perform in front of an audience. It was overall a great experience.
22 juin 2026
Avis spontané
Réponse de Rocksteady Music School
Hi Vanessa, thank you for this wonderful review!
It's brilliant to hear that Eddie had such a great time with Rocksteady and loved being part of a band. Getting the chance to perform in front of an audience is such a rewarding experience for children, and it sounds like he really rocked it!
We hope Eddie continues to enjoy his musical journey.
Many thanks,
Rocksteady Music School
Fantastic
I can't thank my child school enough and rock steady for allowing him to take part it has really built up his confidence and really enjoys each session staff are fantastic and allow him to be free whilst being supportive of his needs
12 juin 2026
Avis spontané
Réponse de Rocksteady Music School
Hi there,
Thank you so much for this wonderful review. Hearing that your son's confidence has grown and that he looks forward to every session is exactly what Rocksteady is all about.
It's also really lovely to hear how well supported he feels by the team at his school.
Thanks again,
Rocksteady Music School
Absolute scam
Absolute scam. They booked a concert date for a day which was my childs transition day where she physically could not attend because she'd be at her future high school. I told them last month when they announced the date that if they cannot change the date to cancel the membership because I don't want to pay £45 a month for my child to practice for a concert they can't perform in through no fault of their own. I was told they'd speak to the teacher and get back to me. They didn't. I got charged. An email went out confirming the concert date is the same date. It's scamming me and its cruel to make my child practice knowing they can't be at the show she came home saying how they complimented her singing and saying she's so improved and its beyond cruel its raising her up for her to fall flat I had to remind her she can't go to the concert she was in tears THIS IS WHAT THEY DON'T HAVE TO SEE WHEN THEY'RE HURTING MY CHILD.
19 juin 2026
Avis spontané
Réponse de Rocksteady Music School
Hi, thank you for sharing this feedback.
Ensuring children have a positive experience that boosts their self-belief through music is at the heart of what we do, and we sincerely apologise that this hasn’t been the case for your child.
We know how much children and families look forward to the termly concerts, and it sounds like your child has been making real progress – we're so sorry that she didn't get the chance to show that due to her transition day taking place at the same time as the concert.
To explain a little more about how we schedule concerts, we work closely with schools to book termly performances around other activities and events. We always try to ensure dates work for every family and do our best to find timings that work for everyone, but unfortunately this isn't always possible.
We'd really like to look into this for you. As we're unable to find your account, please do reach out to our customer service team directly on 0330 113 0330 or by emailing info@rocksteadymusicschool.com.
Many thanks,
Rocksteady Music School
I am very disappointed with my…
I am very disappointed with my experience at Rocksteady Music School.
After enrolling my child, we attended what was supposed to be their first lesson at 8:30. We arrived at Parkgate Junior School on time and repeatedly pressed the bell, but nobody came to open the gate. As a result, my child was unable to attend the lesson and missed out completely.
What made the situation even more disappointing was the lack of communication afterwards. Despite my child missing the lesson through no fault of our own, the teacher did not contact me to check what had happened or to follow up.
For a first lesson, this was a very poor experience.
15 juin 2026
Avis spontané
Réponse de Rocksteady Music School
Hi Apsara,
Thank you for your feedback and please accept our sincere apologies that your first experience of Rocksteady wasn't the positive one we aim to provide.
We understand our customer service team has been in contact to confirm that this will be looked into further, but we do appreciate this is still a frustrating start to your son's band lessons. We're pleased they were able to join a different band lesson that day, and this shouldn't happen again going forward. We hope your son goes on to have a great time in his upcoming band lessons.
If you'd like to talk through this further, please don't hesitate to get in touch with our customer services team on 0330 113 0330 or email info@rocksteadymusicschool.com.
Many thanks,
Rocksteady Music School
My grandson has been with Rocksteady…
My grandson has been with Rocksteady for 18 months+
He is having to stop now due to him going to secondary school
He has thoroughly enjoyed it.
He plays the key board and loves it , he is hoping to continue with lessons at his new school.
He has grown in confidence since joining, joined the choir and performed in the end of year production.
I would 100% recommend Rocksteady . Thank you
11 juin 2026
Avis spontané
Réponse de Rocksteady Music School
Hi Elaine,
Thank you for your review and recommendation!
It's brilliant to hear how much your grandson's enjoyed his time with Rocksteady and that it's sparked a love of music and playing the keyboard. The confidence he's built along the way has clearly reflected in other areas too - he should be really proud!
We wish him all the best at his new school and hope he continues to enjoy his musical journey.
Many thanks,
Rocksteady Music School
Our little boy is quite shy and has…
Our little boy is quite shy and has really gained confidence since having drumming lessons. It’s wonderful to see!
11 juin 2026
Avis spontané
Réponse de Rocksteady Music School
Hi Kya,
This is brilliant, thank you so much for sharing. Seeing children come out of their shell and thrive as part of a band is truly special - and what the Rocksteady experience is all about!
Many thanks,
Rocksteady Music School
Money making scheme...would not recommend
Would not recommend Rocksteady at all! they are a modern day con artists exploitation through young children, a waste of money and time with false hopes! They are not transparent how the costing for these sessions actually work, their costing model makes no logical sense, it just leaves parents confused whilst they waffle down the phone how it works. Where is the transparency on their website? Its an upfront monthly DD payment taken but if the school is closed for 1/2 term or music teacher is ill and lesson is cancelled, they don't make up for these sessions and no refund is given. The reason they give instead is 'your child is making expected progress and the cost would thus cover this' we don't give refunds on these occasions. Also on one occasion my child was not collected for her lesson and I had to raise this with rocksteady who said she wasn't in school that day to which I replied she was but wasn't collected. After they investigated they did apologise and made up an extra session for her. In my experience, I find Rocksteady very defensive and does not take accountability for their own mistakes. Its too expensive for what its actually worth and together with a lack of costing transparency which I've never come across anywhere else I would go elsewhere if your child wants to take up learning a musical instrument/sing in a band. Progress is very very slow, but the only positive is the kids who attend are having fun
11 juin 2026
Avis spontané
Réponse de Rocksteady Music School
Hi there,
Thank you for sharing this feedback.
Please accept our apologies for any confusion relating to Rocksteady’s subscription model, and we hope the following helps to clarify how it works: Within the academic year (September to July), there are 36-39 teachable weeks that band lessons could be available to you. We know things like unexpected band leader sickness or school closures may occur, so to account for this, the monthly subscription guarantees a minimum of 33 lessons per academic year. If your child joins later in the year, the minimum number of lessons is adjusted to reflect their start date.
The number of lessons delivered at your school are reviewed on a regular basis, and in the unlikely event it looks like you are not on track to receive your minimum lesson count, and extra catch-up lessons are not possible, we will, of course, provide a credit or refund.
We’re also very sorry to hear there was an occasion when your child was not collected for their lesson. This must have have been disappointing and frustrating – and for that we apologise.
All feedback is taken seriously and we'd really like to chat this through with you further. Please don't hesitate to get in touch by calling 0330 113 0330 or emailing info@rocksteadymusicschool.com.
Many thanks,
Rocksteady Music School
The music lessons are amazing my son…
The music lessons are amazing my son loves them and your customer care team is amazing phebie is amazing
8 juin 2026
Avis spontané
Réponse de Rocksteady Music School
Hi Andrew,
Thank you for your 5* review! We're so pleased your son is loving his Rocksteady lessons and that you've had a wonderful experience with our team too.
Many thanks for sharing,
Rocksteady Music School
Highly recommended!
These drum lessons have been a wonderful experience for my son. They have helped build his confidence, teamwork skills, and enthusiasm for learning. He enjoys every session. Highly recommended!
6 juin 2026
Avis spontané
Réponse de Rocksteady Music School
Hi Marina, thank you for this wonderful review!
It's brilliant to hear that your son is loving his drum lessons and that the experience has helped build his confidence and enthusiasm for music.
Many thanks for sharing,
Rocksteady Music School
My daughter has been doing Rock Steady…
My daughter has been doing Rock Steady with Marcus for a term and a half and has loved every minute of it.
The show was incredible, and Marcus's enthusiasm is infectious. The level of detail he goes into to recognise every child's achievement is so encouraging and makes each child feel valued and proud of their progress. I would highly recommend Rock Steady to any parent looking for a fun, supportive, and confidence-building music experience for their child.
4 juin 2026
Avis spontané
Réponse de Rocksteady Music School
Hi Victoria,
Thank you for this great review and recommendation.
It's so good to hear how much your daughter has enjoyed her Rocksteady experience so far - and that you enjoyed the concert too!
Seeing children grow in confidence as they progress, whilst having fun alongside their bandmates, is what Rocksteady is all about. Marcus will be really pleased to hear your kind words too.
We hope your daughter continues to love every minute of her musical journey!
Many thanks,
Rocksteady Music School
We've not started yet but I rang to ask…
We've not started yet but I rang to ask some questions and got very thorough answers to my queries. This assured me a great deal of the type of company they are. I hope my child gets a place and enjoys the sessions!
2 juin 2026
Avis spontané
Réponse de Rocksteady Music School
Hi there, thank you for this lovely feedback.
It's great to hear our team were able to help with your queries. We hope to get your child rocking with us soon and that they'll enjoy every moment of their musical journey!
Many thanks,
Rocksteady Music School
An amazing musical journey and exceptional teaching!
Rocksteady Music School has had a profound impact on my son’s life. He has been part of a Rocksteady band from Year 3 to Year 6, and it has been a truly wonderful and rewarding experience. His music teacher, Oliver, showed exceptional patience, dedication, and care throughout these years. Thanks to Oliver’s incredible guidance, my son's musical potential was fully unlocked. He has blossomed into a formally recognized, talented young musician, even earning a Trinity College London qualification. Music has immensely helped his personal development, confidence, and well-being. As he transitions to Year 7, we want to express our deepest gratitude to Oliver and the whole Rocksteady team for these unforgettable years of music. Highly recommended!
2 juin 2026
Avis spontané
Réponse de Rocksteady Music School
Hi Seyed,
This is incredible to hear, and what a journey your son's had from Year 3 to Year 6!
It's brilliant that he's grown throughout his time with Rocksteady, not just as a musician, but in his confidence and wellbeing too. Earning a Trinity College London qualification is a fantastic achievement, and something he should feel incredibly proud of as he heads into secondary school.
Oliver will also be delighted to know the impact he's had on your son's musical journey. We wish your son all the best at his new school, and hope his love for music continues to grow.
Many thanks,
Rocksteady Music School
My daughter has thoroughly enjoyed her…
My daughter has thoroughly enjoyed her lessons with her Rocksteady teacher, Greg. She says the lessons are fun and she has learned a lot about musicality and performance.
As a parent, dealing with Rocksteady has been incredible. Communication is brilliant and the service they provide to families is amazing.
8 mai 2026
Avis spontané
Réponse de Rocksteady Music School
Hi Mark, thank you for this lovely review!
It's brilliant to hear that your daughter is having so much fun while learning new skills in her band lessons - this is what Rocksteady is all about!
It's also wonderful to know you've had such a positive experience as a parent too, thanks so much for sharing.
Rocksteady Music School
Great enrichment opportunity
Rocksteady is a great enrichment opportunity for the kids. It doesn't only teach them music and playing an instrument but gives them also confidence to play and perform in front of an audience. It shows how fun it is to play in a band and how all the band (team) members have their own importance. My son loves the lessons and playing the keyboard!
21 mai 2026
Avis spontané
Réponse de Rocksteady Music School
Hi Maaret, thank you for this great review!
It's brilliant that your son is enjoying learning the keyboard and being part of his band. The confidence children gain from learning together and performing in front of an audience is such a special part of the journey, and it's lovely to hear this shining through for your son.
Many thanks,
Rocksteady Music School
My daughter loves her music lessons and…
My daughter loves her music lessons and says that her teacher is really kind
21 mai 2026
Avis spontané
Réponse de Rocksteady Music School
Hi Laura, thank you for this lovely review.
It's wonderful to hear that your daughter is enjoying her Rocksteady lessons and that she feels so well supported.
Many thanks for sharing,
Rocksteady Music School
Massive waste of time and money
Massive waste of time and money. Started off well. Then the teacher missed a few lessons consecutively. Followed by a concert in which they were expected to perform despite the lack of actual lessons... then Rocksteady cancelled the classes altogether. We were given a refund for the month already paid. But refused a refund for the missed lessons. Massive con. Don't waste your time or money.
21 mai 2026
Avis spontané
Réponse de Rocksteady Music School
Hi Lucy,
Thank you for your feedback. We know how much children look forward to their band lessons, and how important consistency is for their progress and enjoyment. We're so sorry this wasn't the experience we were able to provide.
There are times when pausing lessons at a school is the most appropriate course of action, as this allows us to resolve any issues and ensure a better experience going forward. Payments are frozen immediately when this happens, and we work closely with schools to resume lessons quickly. Unfortunately, this is not always possible – and we sincerely apologies lessons did not resume at your school.
Please be assured that concerts only ever go ahead if the children feel ready and confident to perform, and your band leader will always make that call based on what is right for the group.
To explain a little more about how payments work, our monthly subscription guarantees a minimum of 33 lessons per academic year, or the equivalent based on when your child started. Where that minimum hasn't been met, we will, of course, issue a credit or refund.
We'd really like to look into this further for you. Please don't hesitate to get in touch on 0330 113 0330 or at info@rocksteadymusicschool.com.
Many thanks,
Rocksteady Music School
A really amazing scheme
A really amazing scheme, the instructor at our school was wonderful and very patient, my son has gained so much confidence, so thank you!
19 mai 2026
Avis spontané
Réponse de Rocksteady Music School
Hi Pam,
It's wonderful that your son has gained so much confidence through his band lessons. Learning to play alongside bandmates in a fun and supportive environment is what Rocksteady is all about, so it's brilliant to hear that this has had such a positive impact on your son!
Many thanks,
Rocksteady Music School
Brilliant- highly recommend
My son absolutely loved his time doing rock steady. He performed and gained a certificate in less than a year. Unfortunately he had to change schools due to relocating, and his first words when we told him were “will I still get to do my drumming?” He loved his music teacher and couldn’t recommend it to other parents enough. It’s honestly brilliant for the kids!
15 mai 2026
Avis spontané
Réponse de Rocksteady Music School
Hi Hayley,
Thank you for your 5* review!
It's great to hear how much your son enjoyed his Rocksteady experience, and what an achievement to have gained a certificate as part of our exam-free music qualification - he should be really proud of himself.
We wish him all the best at his new school and hope he continues to enjoy his musical journey.
Many thanks,
Rocksteady Music School
My daughter has started to learn the…
My daughter has started to learn the electric guitar the beginning of this academic year. Her band leader Liam is amazing, was totally made for his job. My daughter is absolutely loving the guitar and is doing amazing. I would truly recommend rock steady
14 mai 2026
Avis spontané
Réponse de Rocksteady Music School
Hi there, thank you so much for this lovely review and recommendation.
It's brilliant that your daughter is enjoying her Rocksteady experience and learning the guitar with her bandmates! Liam will be really happy to hear this too.
Thanks for sharing,
Rocksteady Music School
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.