Romans - Tilehurst Avis 

On a Positive, Sarah Thomas has been absolutely amazing. She has gone above and beyond what should be in her normal remit. Amazing communication and a 5 star service from her.
The negative - Was allocated a move manager that i only heard from once and then I understand he left.
Didn't use Life Time Legal in the end

We are very grateful to Mark, Nathan, and Steve.

Everyone at Romans Tilehurst welcomed us very warmly.

We highly recommend them.

Thank you very much.
Claudio and Jessica

I have had a great experience in finding a perfect property to rent. Our agent was Steve who guided us throughout the whole process to get the property sorted for us to have a smooth move in. I would like to thank the whole Romans team for making it happen for me to get a house to stay in.

In recently leaving a rented property the service, guidance and general assistance from Mark in Lettings and then Sarah in sales was faultless.

Normal, compassionate, polite and friendly people.

I have used Romans for a number of years to manage our rental properties. I cannot speak highly enough of the whole team in Tilehurst with a special shout out for Mark and Steve. They both go over and above to help in anyway they can to ensure the process is as smooth as possible.

I recently began renting a property through Romans Tilehurst and I couldn't be happier with the service I've received. From the moment I first contacted them, I was impressed by their professionalism and dedication to providing excellent service.
Steve, Nathan, and Lorraine from the Romans team have been incredibly helpful throughout the entire process. They were always available to answer my questions and address any concerns I had. Their quick response to my emails and telephone calls made me feel valued as a client and ensured that everything ran smoothly.
The communication with my new landlord facilitated by Romans was top-notch. They acted as a bridge between us, ensuring that all necessary information was communicated promptly and accurately.
Overall, I am delighted with my experience renting through Romans Tilehurst. Their commitment to providing outstanding service and their professionalism are truly commendable. I highly recommend them to anyone looking for a reliable and trustworthy estate agent in the area.
Thank you, Steve, Nathan, Lorraine, and the entire Romans Tilehurst team, for making my transition into my new rental property a seamless and pleasant experience.

From my first contact with Romans Tilehurst it was a seamless transaction. Mark was very approachable and explained everything fully and put me at ease straightaway. I later met the manager Steve who took time out to go over a couple of points for me, nothing was too much trouble and Nathan was very responsive, they are a great team, well run and very customer friendly, i highly recommend them.

An extremely professional service. We can’t thank Mark and Nathan enough. It was a great pleasure to work with them.we had extremely exciting, emotional and beautiful moments with them during the rental process. They supported us in every way during this difficult process and this means a lot to us. They are an extremely professional team, together with their managers Steve.
Highly recommended

Was assisted by Nathan, Mark and Lorraine in securing a rental property. This was after a couple of letdowns from other agencies. They were responsive, caring and acted with integrity! 5 stars to the team.

My first year with Romans but made a very good impression! Nathan showed us the property that then he helped us secure! He was really helpful with any questions that we had and always checked in to make sure we are okay! Really recommend!

Efficient, punctual and friendly service. Our agent (Nathan) had an extensive knowledge of the area and was happy to answer all our questions.
Highly recommended.

Nathan , based at The Tilehurst Branch , was very helpful , professional , and followed up once I moved into my new home , his colleagues Steve and Mark , were also a great help . Particular thanks to Nathan once again , for working closely with me all the way .

I have recently let a property managed by Romans. It was a smooth experience. My agent Nathan Poulter was easily approachable and very helpful with clarifying the queries quickly.

They don’t care about people.
They nearly left us homeless and looking for another place in last moment. We wanted to rent house from Romans, we went through all checks and week before we needed to move out of previous property they said that the tenant doesn’t want to move out. They didn’t offer another option, they were rude and ignorant.
This is the office in Tilehurst.
I do not recommend.

It's been an absolutely lovely experience. We were going through a bit of a rough period, but thanks to them we have been able to find a suitable accomodation for us very quickly. They explained us everything, answered to all our questions, been very available and courteous. It's been such a smooth process so I would like to personally thank Nathan, who really helped and supported us, as well as Mark, Steve and Lorraine. Thank you guys, couldn't recommend you enough!

Very professional approach from Mark and Nathan . Completed proper DD on prospective tenants which is reassuring and said No if any issue’s discovered ( unlike other agents who just want their commission!). Kept me informed

Can not fault Romans they helped my family get a new home extremely quick when our old landlord decided to sell up, we will be forever greatful especially to Nathan who was professional when doing our viewing and very helpful keeping us updated whilst waiting for our tenancy to start. The documents leading up to the tenancy were easy to understand and great how you can see where your progress is!

Excellent service and professional support with detailed information and great smile to customers.

Mark Porter​ is very helpful and full of experience.
He is in Tilehurst and Newbury Romans .He is an about pleasure and would recommend anyone to go in and engage with him if they are looking to rent or let a property. He communicates well and kept me completely up to date with the process of letting through home. We appreciated and understood the peace of mind he gave me, when they touched base with me each day. A huge thank you to Mark.