Rowlands Pharmacy Avis 

I always have my medication delivered from the BRI. The original date that Rowland's gave me wasn't convenient. I called, got straight through and spoke to Siobhan, who was extremely helpful and friendly. My medication delivery was re-arranged with no fuss. The delivery was completed on the correct day and within the time stated. Great, reliable service. Well done Rowland's

Excellent service. What a difference since Sinaya took over. Wait times are so much shorter and repeat prescription is always ready to collect with no issues. Sinaya is always very helpful and really goes out of her way to help customers. What a difference. Would highly recommend.

Rowlands Pharmacy at Ensbury Park not providing services that are advertised and have no knowledge or information about them. Very little intelligence too! They mess people about and don't provide meds with services which they have claimed money for!

The staff are extremely welcoming and go above and beyond to help me and my family whenever we are in. The pharmacist Saniya has done what no other pharmacist has done, extremely empathetic and understanding. One of the best pharmacies I've been to

Really helpful

I visit the pharmacy frequently it is always very busy. Siobhan is always so helpful and friendly. She leaves the counter to manage the queue and she communicates with people. For first time visitors it can be confusing but she alleviates a lot of problems by communicating. She is very protective and helpful always smiling. They are lucky to have someone as knowledgeable and helpful as her. I always can tell if shes on shift or not because when she is there everything is smooth and she knows what is going on.

There has been a staffing change and the atmosphere of the pharmacy is now lovely. I really feel like the staff care in Cupar store now

All staff are fantastic, they care about people always asking how your felling.
I would 100% recommend this chemist if not for all the services they provide even just for the friendly welcome

The New Brighton branch of Rowlands has to be the worst pharmacy in the country. Waits of an hour or more must be commonplace because its happened to me on more than one occasion. They don’t appear to have sufficient staff to meet demand, and sometimes they put a notice on their door to say that no pharmacist is present. If they send a message to say a prescription is ready to collect, it rarely is when you arrive the pharmacy. Apologies for wait time are rare, and overall customer service is poor and staff appear aloof and haughty.

The text notification system doesn’t appear to be used consistently, only received 1 text in last 5 prescriptions

i As house bound. they offers delivery my prescription
the carer returned which i trailed did not get on category told me i. have enough i chased about now 3
the gentleman off sick they tell ringing daily’s r
rather frustrating

hello
i thought it went to the website
it waterfront

Staff were attentive, and worked hard to collect my prescription.

Michael

Lesley is a superb consultant and never rushes you, always answers any questions I may have and gives grest encouragement.

Cant say enough good things about this pharmacy and their staff. The people who work there have been trained right-they take their time, always patient, friendly and they always get prescriptions etc right 1st time❤ Id like to thank the 2 pharmicists (C+L) personally as they went above and beyond to help me and couldnt be more grateful.

Anne at the crossgate pharmacy has been an angel trying to help with a chest infection giving us all the advice we need

I was dubious before as I had failed with the equivalent to champix quit smoking medication, but stuck with it, doing as advised.
On occasions it was testing, especially when I had no will power in general over the addiction of being a smoker of 44 years.
But I battled on and completed the course. On occasion I would get thoughts in my head but needed to shift my thiught to something g else until the slight thought passed.
I honwstly cant stand the smell of it now, knowing and thinking of how I must have smelt, my clothes, my breath and how my health had suffered. I am 7 months smokeless now and feeling amazing with every breath I take and with so much more energy and confidence.

Competent, helpful staff, clean store with plenty of items in stock. A really great public service, thank you.

I find that service is always excellent. I receive a text when my prescription is ready and service is always with a smile.
This morning I emailed regarding a pending prescription, and received a reply within an hour! Brilliant.