Rubber Monkey Avis 

470
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Awesome customer service, going above and beyond to recommend the right product for our needs. Prompt delivery of the order too. Thank you!

Noté 4 sur 5 étoiles

HI - despite the delay on part of the order, your customer service was excellent. Devon in particular needs a shout out, replying promptly, putting things right, with an excellent customer attit... Voir plus

Noté 5 sur 5 étoiles

Have to admit, I had never heard of Rubber Monkey before but the products I wanted were available and as a bonus cheaper than my normal go-to supplier so took a leap in faith! Great decision by me an... Voir plus

Noté 5 sur 5 étoiles

I have used Rubber Monkey on numerous occasions. Have always found them relaible, they have kept me informed if there are delays in getting products and provided realistic time lines. Service desk has... Voir plus

À propos de l'entreprise

  1. Magasin d'électronique
  2. aussi dans
  3. Magasin de batteries
  4. Magasin de matériel Hi-Fi
  5. Magasin de photo
  6. Magasin de pièces et de composants électroniques détachés
  7. Magasin Hi-Fi

Écrit par l'entreprise

We Stock Over 500 Brands & Only Their Highest Quality Stock. Rubber Monkey Specialises In Cameras & Equipment, Security, Lighting, Computers & Cables.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

470 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(470)

143 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Super Fast Trader

Super Fast Trader. I put in the order and just over a day later I am using purchased items. I have saved this website for future use
EX++++++++++++++++++

23 juin 2025
Avis spontané
Noté 3 sur 5 étoiles

Delivery quick - initially not good customer service but subsequently accomodating and helpful

Delivery of the product was extremely quick and easy. Initially dealing with customer service on returns of goods felt hard and their initial contact felt unreasonable. Subsequently, I was contacted and customer service were helpful in accommodating the correct headphones to purchase.

25 juin 2025
Avis spontané
Logo de Rubber Monkey

Réponse de Rubber Monkey

Hi Sam,

I can see the team have you sorted with the new set of Headphones you were needing!

We sincerely apologize if any of our terms and conditions appeared unreasonable. They are in place to ensure our customers have all the necessary information during the returns process they need!

We hope your daughter enjoys the new Headphones. If you need anything further please don't hesitate to reach out on 04 920 2288.

Noté 3 sur 5 étoiles

The products offered at special price before sending supplied

The products were supplied as described and are excellent. I was disappointed to see all 3 products I purchased were offered at a special price or reduced price before the parcel had been sent to me. I would have hoped I may be considered for some consideration of these specials as they were offered before the product had been sent. Would have been appreciated

23 juin 2025
Avis spontané
Logo de Rubber Monkey

Réponse de Rubber Monkey

Hi there,

Apologies to hear this!

We are always happy to help if you have purchased items and they go up on sale.

Please get in touch via sales@rubbermonkey.co.nz and the team can help out with that pricing.

Noté 1 sur 5 étoiles

'How did we do'

'How did we do'? I have no idea ... as soon as I saw that you use Aramex couriers I knew there would be problems.. they are routinely inept!. Latest information is the package has been sent to Ashburton... it certainly isn't here.

See Aramex reviews on Trustpilot.

If you value your reputation dump Aramex!

24 juin 2025
Avis spontané
Logo de Rubber Monkey

Réponse de Rubber Monkey

Hi Mark,

Sorry to hear you had trouble with your delivery.

If it has still not been delivered please do reach out to us on 04 920 2288 or sales@rubbermonkey.co.nz and we can investigate for you.

This was shipped from our 3PL who aren't used day to day as NZ Post is our main Courier Provider.

We will be sure to pass this feedback on.

Noté 5 sur 5 étoiles

Such an easy process

Such an easy process, great communication of order progress and super quick delivery.
Can't fault them over my many photography items purchased from Rubber Monkey. 👍🏼

13 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Service

Ordered an item that I could not find anywhere else in NZ, and even though delivery was delayed (not Rubber Monkey's fault, supplier delay), Rubber Monkey communicated very effectively and updated me with the new ETA, Product arrived and am very happy with the whole experience.

9 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Favorite store

Probably my favorite store to deal with in New Zealand. SUPER team. Never had a negative experience in 50+ orders

13 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Very satisfied

I called to clarify stock levels and my questions was answered quickly. Order was processed and dispatched same day and I had the product the next day.

3 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Always great service

Always great service, good products, prices and fast shipping - also appreciate the lollies in every package :)

4 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic shopping experience

Fantastic shopping experience, extremely helpful staff when I called. Made sure I had the product delivered in rapid time. Very reliable and lovely staff.

27 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

My new favourite tech supplier...

A top retailer referred me to Rubber Monkey when they couldn't supply the product I wanted. A very supportive and knowledgeable person at RM helped me on the phone. Product was perfect and arrived quickly. Thank you!

21 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Your service is first rate

Your service is first rate. I ordered on Satuday night, order was processed First thing Monday morning, goods dispatched same day.
The goods arrived Tuesday morning and put out for delivery by NZ Post Courier that morning.
The Courier driver duly arrived at my place at 4.07pm and this is where it all fell apart. I watched the driver open his side door then proceeded to appear to write somethibg theb threw a parcel across his van, then he walked to my letter box and placed something into it, returned to his van and drove away.
I thought he had put my paecel into the letter box which was wrong because it was signature only.
What a suroruse I got when I got to thd letter box!! There was a note saying sorrt we can not deliver your parcel becayse no one was home. WTF he didn' even try to deliver it, never came and knocked on my door, and whats more it must have been my parcel he threw across his van!!!
Your service was great, the Courier of Run 30 was nothing less than disgusting!!

19 mai 2025
Avis spontané

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