RunwayScout.com Avis 

124
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered the Elka Maxi dress after searching for an 'elegant,comfortably, flowy garden party dress' online. It shipped from Australia to Canada in a reasonable time. It has quickly become my favouri... Voir plus

Noté 5 sur 5 étoiles

I have been shopping from Runway Scout for a few years now and I highly rate their clothing. I have many beautiful outfits from this website that are quality and have lasted years . My items have alw... Voir plus

Noté 5 sur 5 étoiles

This is my third time buying from Runway Scout and they never disappoint. The quality of the clothing is always excellent and their customer service is just as good. I feel I can buy with confidence,... Voir plus

Noté 5 sur 5 étoiles

I was extremely pleased with the level of customer service I received. I found the perfect dress for my 40th days out from the party and delivery was so prompt. The dress itself was stunning and I rec... Voir plus

À propos de l'entreprise

  1. Shopping & mode

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RunwayScout.com | Women's Fashion Online, We Ship Worldwide!


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4,7

Excellent

TrustScore 4.5 sur 5

124 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(124)

61 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

This is a one star rating but gave an…

This is a one star rating but gave an extra star for the very fast shipping.

The quality is crap - think Bali garments that you purchase on the street but for $80!

Don’t buy here save your money.

2 décembre 2021
Avis spontané
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Réponse de RunwayScout.com

Hi Erika, we are so sorry to read this feedback from you. We pride ourselves on the quality of our garments which are hand-selected and carefully curated by our owner. We have tried to find your order number so we can reach out to you to resolve this. Can you please provide us with your order number so we can contact you directly? Thank you x

Noté 1 sur 5 étoiles

I live in the US

I live in the US, purchased 3 items and wanted to return all 3, the price to ship the items I purchased back to Runway Scout was as much as the items I bought..not worth it, I wasn’t happy with the 2 dresses and top, so I tried to return them..now I’m stuck with these items I’ll never wear. No thank you…

In response to RunwayScouts reply, I absolutely did not receive the dress your speaking of for free, this was a dress I purchased and before it was shipped I asked if I could choose another dress and I was able to do that, I was refunded a dress before it was shipped if that’s what your talking about. Your mistaken, please look into this again..thanks for the effort in responding

8 novembre 2021
Avis spontané
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Réponse de RunwayScout.com

Hi Jill, thank you for your feedback. Unfortunately USPS has suspended all mail services to Australia, this is beyond our control as could you appreciate being a US-government imposed restriction - and we are an Australian-based business. At the moment, US customers who want to send items to Australia via their national postal service can currently only use the more expensive Priority Mail Express International option. We did refund you for a dress which you kept, so you have received this item for free at a value of $68USD. Thank you again for your feedback and I hope you can understand that the cost of returning a parcel back from the US at the moment is beyond our control during these exceptional times.

Noté 5 sur 5 étoiles

New favourite store

I accidentally (on purpose 😂) ended up spending over $300 on my purchase and got 6 things!!!! The product was all incredible, the customer service was impeccable and the CEO’s love and attention was unmatched. I really hope the quality of product and service stays the same as this little business inevitably grows.

27 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

I had a fantastic experience…

I had a fantastic experience with Runaway Scout. I messaged them with multiple questions around restocks and if my order would arrive in time for my event and they got back to me and were extremely helpful! My dress arrived within 2 days of ordering it! And I’m so happy with how it looks as well! Will definitely be shopping with them again. Highly recommend 😍

9 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommend

This was my first time ordering with RunwayScout and i am so happy with my purchase. I bought a dress for my friends wedding and i love it !! the sizing is perfect and it arrived 2 days after i bought it.
The process is super easy and i can't recommend them enough. I will be buying plenty more from here in the future !! :)

2 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

LOVE Runway Scout

LOVE Runway Scout!
The pieces are so pretty and affordable. Australia brands are where it's at (I live in Canada)
Their customer service is amazing to deal with especially during this pandemic. Quick, kind and genuinely care about their customers.
I can't say enough good things!

4 août 2020
Avis spontané
Noté 5 sur 5 étoiles

Beautiful, Quality Pieces with Fast Shipping

I always keep an eye out for the new arrivals on Runway Scout. I've purchased multiple items and have all been great quality. If it hasn't been the right fit, can rely on an easy return with store credit.

Fast shipping - most recently, I ordered a dress for a wedding on Tuesday night, it arrived early Thursday morning. Loved the dress, fit perfectly and received plenty of compliments. Can't get much better than that :)

12 février 2020
Avis spontané
Noté 5 sur 5 étoiles

AMAZING

WOW!
I’m absolutely blown away by Runway Scout.
First time shopping with them and had a wonderful experience!!

Firstly, it’s so refreshing to be able to purchase beautiful pieces at such affordable prices.

I placed my order and got FREE express shipping as it was over $100 and received it 2 days after order. Super fast!

The dresses I order were the “Vendetta dress” in black and the “Ines dress”
INLOVE! the fit is true to size and both fabrics feels amazing.

Thank you Runway Scout for such a wonderful experience. I was extremely happy with my purchase and can’t wait to order again from you guys.

Special shout out to Kerri, her customer service is phenomenal! Thank you.

7 février 2020
Avis spontané
Noté 4 sur 5 étoiles

Good company overall

Good company! Brought 6 items. I would say, for dresses order a size down. I’m usually a UK 12/14, 32g cup and about 5’3.

Dresses I would order down. I ordered three size 12 dress and I think a 10 would have for better.
Tops I would order up depending on your chest size. The top I got is cropped so it’s not too bad I’ll just wear it with high waisted jeans.

And I got a pair of shorts size 12. They looked awfully small when I pulled them out the packaging, but they fit perfectly. I have a small waist compared to my hips so I was happy they were fitted but didn’t grab my thighs.

Only annoying thing is my order was £130 and I had to pay £30 duty

11 janvier 2020
Avis spontané
Noté 5 sur 5 étoiles

I love Runway Scout!

OMG! I LOVE Runway Scout! I just received my third order and I can't wait to wear it to my friends wedding!!! They use express post so you get it real fast and if you need to send stuff back they make it so easy. I'm addicted to online shopping haha but dead set at least I look good all the time lol. If you need good clothes buy from here cos its so good!

6 janvier 2020
Avis spontané
Noté 2 sur 5 étoiles

Clothing is cheaply made

Clothing is cheaply made. Brought items on sale but items looked and felt so cheap when they arrived. One was def not the size it was advertised as and felt super cheap. The satin skirt was alsych cheap satin and looked super tacky. Pretty dissapointing even though they were on sale, from photos and social media I expected better quality.

18 décembre 2019
Avis spontané
Noté 3 sur 5 étoiles

It’s a hit or miss

It’s a hit or miss. I ordered a dress for a wedding that I love and it lead me to purchase other summer dresses. I was shocked that the summer dresses that came in were very cheaply made and strings were coming off the garment, also, one dress I have to wear with pants cause the slit on the bottom comes way up, which did not show in the picture they advertised in. I feel like it’s all very overpriced for the cheap material they use. Also they don’t refund your money, only exchange which is frustrating. If the prices were more reasonable, I’d consider shopping there again.

26 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

New favorite!

I love that the United States shipping is free! Things tend to run a bit pricey on the website, so I stay on watch for sale items. Whenever I see an item go on sale that I love, I can easily just ship that one item. The quality of everything I have received so far has been amazing. It may be my new favorite brand! I wish I could afford the more expensive items.

29 mars 2019
Avis spontané
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Réponse de RunwayScout.com

Hi Nicole, thank you so much for your feedback! We're so happy to know that you've had a great experience with us and you love your new purchases! We hope to have you back again soon. Thank you x

Noté 2 sur 5 étoiles

Cheap quality - No refunds

They don’t refund - cheap cheap clothes at extortionate prices!
The photos on Instagram look amazing aided by the fact they use beautiful models that make the clothes look incredible! however the reality is the clothes I ordered where nothing more than cheap acrylic and polyester trashy garments that look horrible on! They also don’t refund and only exchange - which I was stung with. Very misleading when the site says - “Free Returns”. The quality is so so bad for the prices they charge! Cheap made in China clothes that you would find in an SES store.

4 mars 2019
Avis spontané
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Réponse de RunwayScout.com

Hi Lena, I am so sorry to read your feedback! We believe that the quality of our clothing is exceptional, especially for the price point. When we received your email about wanting to return your items back in October 2018, you advised that you wanted to return them as they did not fit. Unfortunately you never advised us about the concerns you've raised in this review, otherwise we would've been more than happy to assist via email. I would love to help out further so we can improve this experience for you - could you please kindly email us on shop@runwayscout.com. Thank you x

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