Ryans Computers Limited Avis 13

নতুন ব্যাটারি ৩০ মিনিট ব্যাকাপ দেয় না। হুট করে ৯০ টু ০ হয়ে যায়

A retail computer and IT product seller in Bangladesh. Huge product collection with updated technology. Very Good collection of desktop branches. Have branches in all over Bangladesh. Customers can claim warranty in any of their branches. Good thing is customer even no need to keep warranty documents to claim warranty, only the valid phone number used to make the purchase is enough to get warranty services.

Poor Customer Service
Rude or unhelpful staff
Slow response to inquiries or complaints
Lack of follow-up on repairs

I bought a laptop which needed repairs within few months of buying, then I bought a PC and it's fans stopped, memory card went inactive within few months of purchase. And the afte sales service is so poor in both situations.

Worst Company
Worst corporate culture
Nepotism,buttering
Management always give opportunities to a slut
Dishonest

Greedy and worst management
Toxic workplace
Nepotism
Unprofessional
Mannerless coworkers
Illiterate HR

Had such an awful experience with the service provided by a sales executive as well from the online (24/7) so-called support system agents.

I informed them online of my purchase confirmation. I was then contacted by the branch. I had previously bought some components for building my PC from this particular branch in younesco city center of Chittagong.

This time around, I was surprised by the irresponsible and incompetent service I received.

When I tried to buy the remaining products,
a casing was not available in their shop, so they said they would have to bring it from another branch outside the city, which would take a day.

However, when they received the case, a day later, the salesperson informed me that the case was damaged due to some unknown reason. Didn't tell me what the damage actually was. "I still have doubts if it was really damaged because they still put it up for selling online."

The salesperson then told me to choose another casing, I had important questions about casing-related ARGB stuff, but the saleswomen seemed inadequate as well uninterested in giving any proper replies promptly. All replies were delayed and non-helpful, so it took me a day to choose another casing.

A day later, when i finally choosed a case,
suggested by that salesperson.
After doing some research about it because their responses were delayed & inadequate regarding the product.

I then contacted & the saleswomen then informed me that my components were not available. They sold the "PSU" that I had selected for my PC build. To make matters worse, she even had the audacity to say that they sold it because..."I was late!!??"

That sales executive seriously needs to get some basic training and learn some ethics, ffs.

This was disgraceful as their delayed responses, on top of a damaged product and lack of knowledge, had caused this issue in the first place.

I later found out they don't have good reputation online for their service,aswell as according to reviews on trustpilot.

In conclusion, the salesperson was an utter joke, and even their online service agents seem to lack knowledge about some basic technical related things to a product when asked. Pffft
If they can treat old customers this way, then there's hardly any hope for new ones.
They might seem very charming & proper at first.But nah,don't fall for that.
I would suggest others, better buy from other reputable online shops or local shops.

I bought a battery from them. After 4 month it damaged. I showed them warranty bt they didn't change it. They started to give excuse. They try to say that, I gave over charge. Bt their battery didn't give any backup. Too bad experience.

I bought a
A4Tech Bloody G600I USB gaming headphone at 3300 BDT from them and it broke into 8 month very bad experience.

I am billing a PC. Made exactly as I wanted. Very good service. Uttara branch two people are very good

They are a Good Retailer. When it comes to Warranty, they run a Scam. I bought an HP Laptop, when it was not charging and I took it to them, they said Warranty Products repair will take minimum 25 Working Days! We are not stupid! They just want to avoid doing their job.

Very bad experience with this shop. I gave them my brand new laptop for ram upgradation and after they upgraded Ram, my audio stopped working and the bottom facing RGB Lights didn't work correctly. I went to the shop several times and they accused me instead of breaking the cables I didn't even use the laptop once let alone disassemble the computer and they told me my 2-year warranty was void. AVOID THIS SHOP AT ANY COST. The employees are very rude and illiterate.
Startech, Skyland, Techland, and Others are much much better in Chittagong.

Always got help when needed. They was friendly always and always found original products only. If production fault, they helped me when most of the cases it was out of there service. After services also good and no charges at all.