I can't thank Jennifer Thom and the team at Sands & Associates enough. From my very first call, Jennifer was kind, patient, and completely non-judgmental about my situation. She walked me through the... Voir plus
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From the first telephone conversation to the final video call, Michelle Santos was not only professional but incredibly kind and patient with me. I was having technical issues and was feeling very str... Voir plus
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Christie Flynn was wonderful though our recent consumer proposal! She was kind, patient and non judgemental! I would recommend her to anyone in my life! Sincerely Kristin Charyna
L'entreprise a répondu
I was stuck in a financial hole and I couldn’t see a way out. I worked with Jagdip and he was absolutely amazing; he answered all of my questions and never made me feel dumb. The way he explained thin... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Founded in 1990 and currently operating from a network of local offices throughout BC – Sands & Associates are multi-year Consumer Choice Award winners who provide individuals and small businesses with real solutions to debt. As Licensed Insolvency Trustees, we are the people who can legally shield you from your creditors when you need a plan to deal with your debts.
Coordonnées de contact
Local offices throughout BC, Canada
- 1-800-661-3030
- info@sands-trustee.com
- www.sands-trustee.com
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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An absolutely wonderful company
An absolutely wonderful company, so supportive throught the whole process. 100% recommend.
15 juin 2026
Réponse de Sands & Associates
Thank you for your kind praise and recommendation. We are happy to hear you felt supported.
“Sands & Associates were extremely professional…
“Sands & Associates were extremely professional and made me feel at ease throughout the entire process. They kept me well‑informed at every step, and I was consistently impressed by the professionalism of every staff member I interacted with. I sincerely extend a big thank‑you to the entire Sands & Associates team.”
17 juin 2026
Réponse de Sands & Associates
Thank you for sharing your experience with us. We are pleased to hear the professionalism of our team helped you feel at ease throughout your insolvency. Taking time to fully explain the debt resolution process in a straightforward manner is important to us.
My experience with Sands and Associates…
My experience with Sands and Associates has been a positive one all round. The team there listened and did a great job helping me all the way. Thanks so much!
17 juin 2026
Réponse de Sands & Associates
Thank you for your kind words. We are glad to hear your experience with our team was so positive and that you felt supported throughout your insolvency.
Respectfully treated
3 juin 2026
Réponse de Sands & Associates
Thank you, we are glad you felt respected by our team.
The amounts should be honoured based on the numbers they provided
Initially, they did not provide assistance, instead requesting additional information for processing in 2023 .In January 2026, I received an email stating the outstanding balance. Upon calling back in June 2026, I was disappointed to find that the numbers remained unchanged after five months. I expect them to honour their email statement. Unfortunately, no resolution has been made regarding this matter.
18 juin 2026
Avis spontané
Réponse de Sands & Associates
Brad, thank you for reaching out. We're very sorry to have let you down and appreciate how frustrating this miscommunication has been for you - this is not the experience we strive for.
There are federal rules that all Licensed Insolvency Trustees must strictly follow, and unfortunately, this means we are unable to reduce your balance owing to the amount previously provided to you in error by a former team member. It is our understanding that your Estate Manager has been in touch with you, and we would like to assure you that we have escalated this matter to review our internal processes as well.
If there is anything else we can do to support you please connect directly with your Estate Manager, or our President Blair Mantin ((778) 735-0498). It is always our goal to provide a 5-star experience and we appreciate the opportunity to improve.
You guys where so easy to talk to and you understud the position I was in it was quick and easy.And the people I dealt with were super nice
All in all it was great .
25 mai 2026
Réponse de Sands & Associates
Thank you for your positive review. We are happy to hear our team was easy to speak with and you felt you were treated with respect and kindness.
The staff were awesome
The staff were awesome. Helpful...friendly..supportive..no judgement.
Keep up the good work guys.
God bless you all!!
17 avril 2026
Réponse de Sands & Associates
Thank you so much for your kind words. Our team strives to provide a supportive, non-judgmental, client-centered insolvency experience. We are pleased to hear your experience was so positive.
My experience with sands was great
My experience with sands was great, they explain everything that I needed to know about the plan. Highly recommend them!
1 juin 2026
Réponse de Sands & Associates
Thank you for your recommendation. Our team takes the time to clarify the insolvency process with our clients ensuring a straightforward insolvency journey.
Very helpful company
Very helpful company. No need to worry about the processing, they will handle everything.
5 juin 2026
Réponse de Sands & Associates
Thank you, we are happy to be able to assist you with filing your insolvency.
Réponse de Sands & Associates
We are happy we can assist you with resolving your debt with efficiency and kindness.
They were very helpful and very great…
They were very helpful and very great people that I delt with. Thank you all.
10 juin 2026
Réponse de Sands & Associates
Thank you for your kind words. We are pleased our team assisted you with your outstanding financial situation.
Extremely supportive and thorough…
Extremely supportive and thorough during an extremely difficult time. Worked with Carolyn Neale, who is great! Would strongly recommend.
12 février 2026
Avis spontané
Réponse de Sands & Associates
Thank you for your recommendation. We are glad to hear you felt supported by our team during your insolvency.
Very professional and kind
Very professional and kind - I felt very comfortable with the process
3 juin 2026
Réponse de Sands & Associates
Thank you for your kind words. We are glad our team helped you feel at ease with the insolvency process.
They made the whole experience very…
They made the whole experience very easy, and answered all of my questions and concerns along the way. Michelle Santos was great at facilitating the entire process, and I would highly recommend Sands & Associates.
10 juin 2026
Réponse de Sands & Associates
Thank you for your recommendation. We are pleased you found the insolvency process straightforward and had all your questions and concerns addressed in a timely manner by one of our knowledgeable team members.
Thankful to have found Sands & Associates!
Very thankful for the help they gave me! Got me out of what felt like an impossible situation. All the staff were very kind, personable and non-judgmental. They were very clear and informative. They accommodated and were understanding of my situation with scheduling etc. Will definitely be recommending them to friends and family who need these kinds of services.
10 juin 2026
Réponse de Sands & Associates
Thank you for sharing your experience with us. We are pleased that your insolvency journey was so positive. Our team approaches each client situation with kindness and the knowledge required to assist our clients with outstanding financial responsibilities.
The fact that they took control of my…
The fact that they took control of my issues and helped make it an easy transition to solving my financial problem.
2 juin 2026
Réponse de Sands & Associates
We are happy to hear that our team assisted you with resolving your outstanding financial obligations in a straightforward manner.
Réponse de Sands & Associates
We understand that having outstanding debt is stressful and assisting our clients with debt resolution options that are easily manageable is important to us.
I have no words for my experience they…
I have no words for my experience they were just amazing always available i had a great experience with them please dont think twice and go for them..
8 juin 2026
Réponse de Sands & Associates
Thank you for your recommendation and we are happy your experience was so positive.
It’s a scary and embarrassing time to…
It’s a scary and embarrassing time to admit that you need financial help because it has gotten out of control but everyone on this team has made me feel confident and happy that I made that decision. They were helpful in making me understand my options and what was realistic and what was not. I hope to never need your services again for this matter, but if I did, I would speak to you guys again!
9 juin 2026
Réponse de Sands & Associates
Thank you for sharing your experience with us. Dealing with outstanding debt can feel overwhelming. Our team provides our clients with the best options available to resolve outstanding debt. We are glad we are able to assist you with bringing your finances back under your control.
Anne made my experience very easy
Anne made my experience very easy. The explanations were easy to understand. This has made my payments manageable , and I’m hoping to move forward. Thank you for your help and support
2 juin 2026
Réponse de Sands & Associates
We are pleased to hear that the insolvency process was explained clearly, that your payments to your creditors will be manageable and that you can move forward to a debt free future.
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