EXT NO 103 : - Sapphire technicians have been a lifesaver for my computer operations. They are extremely skilled and very personable. Thank you for your excellent service.
L'entreprise a répondu
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Lisez les avis des autres
Ext No 103 : - I would like to express my sincere appreciation to Sapphire for resolving the issue with my printer. Their team handled it with great expertise and professionalism. I am extremely gr... Voir plus
L'entreprise a répondu
EXT NO 103 : - Bryan did an excellent job cleaning up my computer. He was professional, efficient, and thorough. Sapphire Softech has an excellent team of highly skilled technicians
L'entreprise a répondu
I've just renewed my service for 'lifetime'. I'm hoping it will be a long-term situation with no 'gotcha fees' as time goes on. I'm also hoping this company is legit & not a fraud operation. Perhap... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de réparation d'imprimantes
- aussi dans
- Agence de communication
- Agence de consultants commerciaux et informatiques
- Concepteur de sites web
- Entreprise de logiciels
- Magasin d'imprimantes et de scanners
Écrit par l'entreprise
Sapphire Softech Solutions stands out as a technology company with a strong customer-centric approach, placing customer needs, satisfaction, and convenience at the heart of its business. According to its website, the company follows a “Customer First” philosophy and focuses on simplifying technology by providing practical technical and software solutions. A key strength of Sapphire Softech is the breadth of support it offers. Its services include computer, printer, router, antivirus, email, network, data recovery, and software support, along with customized solutions such as mobile and web applications, CRM software, restaurant management systems, and communication tools. This broad portfolio allows the company to address diverse technology requirements for individuals and businesses. The company also emphasizes accessibility and responsiveness. Its website highlights 24/7 support, expert technicians, user-friendly services, cost-effective plans, and secure solutions. These features demonstrate an effort to make technical assistance convenient and approachable for customers, regardless of their level of technical expertise. What makes the customer-centric philosophy particularly noteworthy is the company’s stated emphasis on customer feedback. Its website explains that business decisions and policies are influenced by customer feedback, reflecting an approach that values customer experience and satisfaction. Overall, Sapphire Softech can be positively viewed as a service-oriented technology partner that combines technical expertise with a strong commitment to customer care. Its focus on responsive support, tailored solutions, affordability, usability, and customer feedback creates a positive foundation for building trust and long-term relationships. By keeping customers at the center of its approach, Sapphire Softech demonstrates how technology services can go beyond simply solving technical problems and instead contribute to a smoother, more reliable, and satisfying customer experience.
Coordonnées de contact
123 East 9th Street Ste 323, 91786, Upland, Etats-Unis
- support@sapphiresoftech.com
- www.sapphiresoftech.com
4,4
Excellent
40 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Efficient Services
Charles was very efficient and thorough. He has restored the computer to my satisfadtion. Thank you.
12 octobre 2026
Avis spontané
Always very helpful
Always very helpful. Very knowledgeable techs. My problem was solved.
11 octobre 2026
Avis spontané
Réponse de Sapphire Softech Solutions
Dear Customer ,
We are truly grateful for your continued confidence in our services and delighted to know that our knowledgeable technicians have resolved your concern to your satisfaction.
Your appreciation is a meaningful testament to our team’s dedication to delivering expert guidance and a seamless support experience.
It remains our privilege to serve you with the highest level of care, with trusted technical assistance at your convenience, 24/7, 365 days a year.
Sapphire Softech Solutions.
Customer Service Team.
EXT NO 103
EXT NO 103 : - Sapphire technicians have been a lifesaver for my computer operations. They are extremely skilled and very personable. Thank you for your excellent service.
11 octobre 2026
Avis spontané
Réponse de Sapphire Softech Solutions
Dear Customer,
We are truly honoured by your generous appreciation and grateful to have earned your continued confidence in Sapphire Softech. It is immensely rewarding to know that our technicians’ expertise and personable approach have made such a meaningful difference to your computer operations.
Your trust inspires us to deliver an exceptional standard of service, with seamless technical assistance and attentive care whenever you need us.
Rest assured, we remain at your service 24/7, 365 days a year, dedicated to keeping your technology running smoothly and your experience exceptional.
Sapphire Softech Solutions.
Customer Service Team.
I have received exceptional support…
I have received exceptional support from Mr. Charles. at Sapphire Softech Solution and very pleased with the services.
10 octobre 2026
Avis spontané
Réponse de Sapphire Softech Solutions
Dear Customer,
We extend our heartfelt gratitude for your valued trust in Sapphire Softech Solutions. It is a pleasure to know that Mr. Charles has provided you with such exceptional support and that your experience has been thoroughly satisfying.
We take great pride in delivering thoughtful, dependable, and highly professional technical assistance tailored to your needs. Your confidence is sincerely cherished, and we look forward to continuing to serve you with distinction, whenever the need arises.
Please know that our dedicated support remains available 24/7, 365 days a year.
Sapphire Softech Solutions.
Customer Service Team.
Great customer service
Great customer service. Technician was very kind and professional and quickly resolved all issues.
10 octobre 2026
Avis spontané
Réponse de Sapphire Softech Solutions
Dear Customer,
Thank you for your kind words and for placing your trust in Sapphire Softech. It truly means a great deal to us to know that our technician’s kindness, professionalism, and prompt assistance made your experience a reassuring one.
We are sincerely grateful to have you as a valued customer and remain committed to making every interaction with our team a smooth and pleasant experience.
Please know that we are always here to help, with dedicated technical support available 24 hours a day, 7 days a week, 365 days a year.
Sapphire Softech Solutions.
Customer Service Team.
Réponse de Sapphire Softech Solutions
Dear Customer ,
Thank you for your kind appreciation and for placing your trust in Sapphire Softech. We are delighted that our swift service, technical expertise, and attention to detail made a positive impression. Your continued confidence inspires us to uphold the highest standards of seamless, dependable, and attentive technical assistance.
It is our privilege to remain at your service whenever you need us—24/7, 365 days a year.
Sapphire Softech Solutions.
Customer Service Team.
I receive helpful and beneficial…
I receive helpful and beneficial service. I have had great satisfaction with the service since I have had it.
8 octobre 2026
Avis spontané
Réponse de Sapphire Softech Solutions
Dear Customer ,
We are sincerely grateful for your continued trust and loyalty, and it is a pleasure to know that our service has consistently delivered value and satisfaction.
Your kind recognition is deeply appreciated and inspires our team to uphold the highest standards of seamless, dependable, and attentive technical assistance.
We remain committed to being there whenever you need us, with dedicated support available 24/7, 365 days a year.
Sapphire Softech Solutions.
Customer Service Team.
EXT NO 103
EXT NO 103 : - Bryan did an excellent job cleaning up my computer. He was professional, efficient, and thorough.
Sapphire Softech has an excellent team of highly skilled technicians
6 octobre 2026
Avis spontané
Réponse de Sapphire Softech Solutions
Dear Customer ,
Thank you for your gracious feedback and for placing your continued trust in Sapphire Softech. We are delighted to know that Bryan’s professionalism, efficiency, and meticulous attention to detail made your experience a positive one. Your loyalty and appreciation are deeply valued by our entire team.
We remain committed to delivering seamless, dependable, and attentive technical assistance whenever you need us. It is our privilege to support you with the expertise and care you deserve, 24/7, 365 days a year.
Sapphire Softech Solutions.
Customer Service Team.
EXT NO 103 :- Excellent service
EXT NO 103 :- Excellent service! The technician was very professional, friendly, and knowledgeable. Fixed my printer, and it’s now working perfectly. I really appreciate the great service and would highly recommend them!
2 octobre 2026
Avis spontané
Réponse de Sapphire Softech Solutions
Dear Customer,
We are truly grateful for your generous appreciation and for the confidence you continue to place in our service. It is especially rewarding to know that our technician’s professionalism, expertise, and courteous approach resulted in a seamless resolution and that your printer is now performing perfectly.
Your recommendation is sincerely valued, and your trust inspires us to continually uphold the highest standards of attentive, dependable, and effortless technical support. We remain dedicated to being there whenever you need us, with assistance available 24 hours a day, 7 days a week, 365 days a year.
Sapphire Softech Solutions.
Customer Service Team.
EXT NO 103
EXT NO 103 : - Bryan was highly professional, courteous, technically skilled, and very knowledgeable. He provided excellent service and demonstrated a strong understanding of the technical requirements. .
Five stars to Sapphire Softech for the outstanding service!
1 octobre 2026
Avis spontané
Réponse de Sapphire Softech Solutions
Dear Customer ,
Thank you for your distinguished feedback and for placing your continued trust in Sapphire Softech.
We are delighted to know that Bryan’s professionalism, technical acumen, and attentive approach reflected the high standards of service we strive to uphold.
Your five-star recognition is deeply valued and serves as an exceptional encouragement to our team. As a trusted technology partner, we remain committed to delivering seamless, responsive, and world-class technical assistance with the utmost care and precision.
We look forward to serving you with the same dedication and excellence, backed by our commitment to being available 24×7, 365 days a year.
Sapphire Softech Solutions.
Customer Service Team.
Ext No 103
Ext No 103 : - I would like to express my sincere appreciation to Sapphire for resolving the issue with my printer. Their team handled it with great expertise and professionalism.
I am extremely grateful for their assistance and the excellent work they did. Thank you for your dedication and support.
1 octobre 2026
Avis spontané
Réponse de Sapphire Softech Solutions
Dear Customer ,
Thank you for your gracious words and for being such a valued and loyal customer of Sapphire Softech Solutions. We are delighted to know that our team was able to resolve your printer concern with the expertise, care, and professionalism you deserve.
Your appreciation is deeply meaningful to us and inspires our continued endeavour to make every support experience seamless, dependable, and effortless. We remain committed to providing prompt, attentive technical assistance whenever you need us, with support available 24/7, 365 days a year.
Sapphire Softech Solutions.
Customer Service Team.
EXT NO 103
EXT NO 103 : - The technicians at Sapphire are highly knowledgeable, professional, and technically sound. I am very impressed with the quality of service and support provided. Thank you once again for the excellent assistance!
17 septembre 2026
Avis spontané
Réponse de Sapphire Softech Solutions
Dear Customer ,
Your generous recognition of our team means a great deal to us.
We are delighted that our technicians’ expertise, professionalism, and thoughtful support delivered an experience worthy of your confidence. Thank you for your continued loyalty and for choosing Sapphire.
We remain dedicated to delivering seamless, attentive technical assistance whenever you need us, with our team standing by 24/7, 365 days a year.
Sapphire Softech Solutions.
Customer Service Team.
Hope It Works Out
I've just renewed my service for 'lifetime'. I'm hoping it will be a long-term situation with no 'gotcha fees' as time goes on. I'm also hoping this company is legit & not a fraud operation. Perhaps I was a fool to renew, but time will tell.
14 septembre 2026
Avis spontané
Réponse de Sapphire Softech Solutions
Dear Ms. Kater,
Thank you for choosing to continue your relationship with Sapphire Softech Solutions and, most importantly, for placing your trust in us for the years ahead. We genuinely appreciate that a long-term commitment such as this deserves confidence, clarity, and peace of mind.
We fully understand your reservations regarding unexpected charges and your desire to know that you have made the right choice. Please be assured that your decision to continue with us is one we intend to honor through transparent service, consistent support, and a steadfast commitment to your satisfaction. We do not take your trust lightly; our goal is to demonstrate its value through every interaction and every service we provide.
Your loyalty is deeply appreciated, and we are committed to making your experience dependable, uncomplicated, and reassuring. Should you ever have a question about your service or require clarification regarding any aspect of your support, our team will be pleased to assist you with complete transparency and care.
We look forward to being a trusted technology partner for you well into the future and to giving you every reason to feel confident about the choice you have made. Our dedicated technical assistance remains available whenever you need us—24/7, 365 days a year.
With sincere appreciation for your continued trust,
Sapphire Softech Solutions
Customer Service Team
Nice experience overall
Nice experience overall. The team responded promptly and provided helpful guidance. Looking forward to working with them again in the future. Ext-109 thank you so much for your help and services
7 septembre 2026
Avis spontané
Réponse de Sapphire Softech Solutions
Dear Mr Raudenbush,
We sincerely value your continued trust and are grateful for the opportunity to serve you. Knowing that our prompt support and guidance made a meaningful difference is deeply appreciated.
Thank you for being a valued part of our customer community. It is our privilege to remain at your service, 24/7, 365 days a year.
Sapphire Softech Solutions.
Customer Service Team.
EXT NO 103 :- Very much satisfied with…
EXT NO 103 :- Very much satisfied with the work that was done bt the technicain
4 septembre 2026
Avis spontané
Réponse de Sapphire Softech Solutions
Dear Mr Williams,
It is wonderful to hear that you were pleased with the outcome.
We’re grateful you took the time to share your experience and recognize the care invested by our technician.
Your satisfaction means a great deal to us, and we’re truly grateful for the opportunity to serve you. We look forward to being here for you whenever you need us.
Sapphire Softech Solutions.
Customer Service Team.
EXT NO 103:- Tough Fight but Bryan…
EXT NO 103:- Tough Fight but Bryan Won!! Excellent Job! Excellent Work.
4 septembre 2026
Avis spontané
Réponse de Sapphire Softech Solutions
Dear Mr Bailey,
We’re truly grateful for your continued trust and for recognizing Bryan’s determination and exceptional work.
It means a great deal to have you as a valued customer, and we’re delighted he could turn a tough challenge into a successful outcome.
Please know that our commitment to supporting you remains unwavering, with assistance available 24/7, 365 days a year.
Sapphire Softech Solutions.
Customer Service Team.
EXT NO 103
EXT NO 103 : -Good service - prompt and accomplished what we needed.
Thank you
4 septembre 2026
Avis spontané
Réponse de Sapphire Softech Solutions
Dear Miss Eversun,
Thank you for your valued trust and kind recognition.
We are committed to making technology effortless and delivering prompt, dependable solutions whenever you need us.
We truly appreciate your continued confidence in us and remain available 24/7, 365 days a year.
Sapphire Softech Solutions.
Customer Service Team.
EXT NO 103
EXT NO 103 : - Did a great job cleaning my computer today.Very helpful.Sapphire is reliable company.
My experience changed after he fixed the couple of items I called about. Still don't know if he fixed the items that showed up with the scan. I wish I had put off the new AI securiity. I felt pushed. I didn't time to do my research. And his accent was very distracking and his spend of talking. At one point he typed what he was saying which helped a lot, although probably not managable for all conversations. Am I hooked up with the AI security? If so and if possible I want it canceled.
30 août 2026
Avis spontané
Réponse de Sapphire Softech Solutions
Dear Customer,
Thank you for taking the time to share your detailed feedback. We’re pleased to hear that our technician was able to resolve the issues you originally contacted us about and that you consider Sapphire Softech Solutions a reliable company.
We sincerely apologize if you felt pressured while discussing the AI security service. That is not the experience we want for our customers. You should always have sufficient time to understand a service, ask questions, and make an informed decision that you are comfortable with.
Regarding your concern about the AI security service, we would be happy to help clarify this for you. If you are unsure whether the service was added to your account or would like to cancel it, please contact our customer support team with your account or service details. Our team can review your account, confirm the current service status, explain any applicable terms, and guide you through the cancellation process if you choose to proceed. We want to ensure there is no confusion about what you have and that you remain fully in control of the services on your account.
We also appreciate your feedback regarding the pace and clarity of communication. Your comments are valuable and will help us continue improving the way we serve and communicate with our customers.
Thank you again for bringing this to our attention. We value your trust and would welcome the opportunity to make sure your concerns are fully addressed. Our team is available 24/7, 365 days a year.
Sapphire Softech Solutions.
Customer Service Team.
Custom service declined to replace less…
Custom service declined to replace less than 18 month old '' Sapphire NITRO+ RX 7900 XT Vapor-X'' Graphics card Fan error problems(i sent pictures and video)Requested replacement!!Answer was out of Warranty!!!
11 août 2026
Avis spontané
Réponse de Sapphire Softech Solutions
Dear Sven,
We’re sorry to hear about the issue you experienced with your graphics card.
However, we would like to clarify that Sapphire Softech Solutions is not a seller or manufacturer of Sapphire NITRO+ RX 7900 XT Vapor-X Graphic card, nor do we process product warranty or replacement claims for these products. Our services are focused primarily on technical and IT support.
Based on the details shared in your review, it appears there may be a misunderstanding regarding the company involved.
We would genuinely like to verify this rather than make assumptions. Please share the company name, order/invoice details, email address used to contact them, or any other non-sensitive information related to your interaction. This will allow us to determine whether the matter was handled by Sapphire Softech Solutions or another business with a similar name.
We value transparency and take every customer concern seriously. If this interaction was with our company, we would be glad to investigate it further and assist in clarifying what happened.
Sapphire Softech Solutions.
Customer Service Team.
Ext no 117
Ext no 117 : As always Tech is always worked awesome and helped me alot. Thank yu
30 août 2026
Avis spontané
Réponse de Sapphire Softech Solutions
Dear Alan ,
We truly appreciate your continued confidence in our team! It’s wonderful to know that our technician once again provided excellent support and made things easier for you.
Your kind words are a great encouragement to the technician and the entire team. Thank you for choosing us and for your continued trust.
Whenever you need us, we’re here to help 24/7, 365 days a year.
Sapphire Softech Solutions.
Customer Service Team.
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