Sash Window Preservation Avis 337

My windows look incredible! The price was the best quote out of 3 firms and all your workers, from the measuring guy to the installation guys, were great! Quite a few of my neighbours on my street have used your services and I’d be happy to recommend you.

We recently had our old sash windows restored and partially replaced, and the result is excellent. The craftsmanship is outstanding — the new windows are beautifully made and blend seamlessly with the originals, preserving the character of the property while significantly improving performance.

Installation was carried out to a very high standard. The team — Adam, Ricky, George, and Gary — were professional, efficient, and clearly took pride in their work. Attention to detail was evident throughout, and everything was left clean and tidy at the end of each day.

Overall, a very high-quality job from start to finish. Highly recommended.

My first experience with the company was whilst driving through Thetford in a 30mph speed limit near a school at a busy time of day where the van
DL70 KKJ came hammering up behind me and, i do mean hammering. The driver sat on the white line separating the 2 lanes of the single lane carriageway in an attempt to intimidate me. I cannot tell you how close he was to the rear of my car. If I had been silly enough to brake check him, he'd have hit me. In light of this i slowed for the incoming roundabout very gently to avoid this from happening. When we finally got to the A11 north bound, I accelerated away from him sitting in the outside lane in a solid line of traffic. It was a busy friday afternoon. He soon caught me up in lane 1, undertook the car behind me, cut him up and pulled out into lane 2 behind me, again inches from my rear. I decided the best solution was to pull over and let him go. As they drew along side me, the passenger, with the window down, decided to clench his fist at me and call me a c%$t. The driver then swerved infront of me. I usually have a camera running, today I didn't have it in the car. It would have been given to Norfolk Police. Never again will I leave home without it. They then roared away, pulled back out into lane 2 after undertaking another car and basically for them, it was a case of eat sleep rave repeat. Clearly the norm for these 2 to behave and drive like that, way in excess of the 60mph speed limit for a large sprinter type and size van. They showed a complete lack of respect to other road users and the law. Comfortably 90mph or so. All this while driving a company sign written vehicle. Definitely not professional, respectful, mature or intelligent for their age. I personally would not want this company or its staff working in my house. Would YOU. Definitely not good, decent and honest people i could trust. They are a disgrace to the company name and their actions constitute gross misconduct. The vans are most likely tracked and the director must be aware of how his vehicle is being driven. It is his responsibility to monitor his staffs driving and take action should it be necessary. Absolutely shameful, unprofessional conduct.

Nick and his team did a fantastic job refurbishing the sash windows at my mother’s house for a fraction of the cost of replacement.
They look brand new!

The two installers, Jack and Nick, were very polite, helpful and prompt. They arrived on time throughout the job, which last three days. Their work was excellent, and they provided a lot of useful tips and advice. The company, Sash Window Preservation, have also been excellent. From making initial contact, through to completion, the company have always been helpful and courteous. I would recommend them to anyone contemplating work of this nature, and should the need arise, I would not hesitate to use them again. They are extremely good, and worth the money.

All good thank you very much. Scratch on one of the panes was dealt with promptly with no fuss

Lovely set of lads and very professional

Work was to a high standard, delivered by a pleasant and helpful team

Daryl and Scott did a very good work, what I could see when I was the first 2 days in Sandgate. 60 years ago I did my apprenticeship with my father who was a master of cabinetmaker's trade.

Above and beyond... once again the guys from Sash Window Preservation have done a superb job on the remaining windows at our Edwardian Peterborough house. Jack and Nick are true craftsmen who are happy to take time getting things spot on. Attention to detail comes as standard.

We’re absolutely delighted with the restoration of our Victorian house window. The service provided my Nick and his team was outstanding from start to finish. We used to have heavy condensation every morning and had to use our Karcher window vacuum daily, but since the restoration the condensation has completely disappeared. The noise reduction has also made a big difference. Best of all, the window has been beautifully restored while maintaining the original character of our property. Highly recommended! 😊

All the team working on the windows were committed to restoring them as carefully as possible. They took both pride and pleasure in their work, and were concerned that we were completely satisfied.

I’ve had a really positive experience with Sash Window Preservation so far.
After researching several companies, I spoke to a few that were cheaper and some who were very quick to criticise other firms. A couple even offered ‘lifetime guarantees’ which I actually question if they exist and made big promises. But in my experience, over-promising doesn’t always lead to the best outcome
I’d much rather deal with a company that is honest, realistic and clearly knowledgeable who don’t talk bad about other companies, they have been a pleasure to deal with so far.
Ricky was incredibly informative and took the time to explain everything properly. You can tell he genuinely understands sash windows. There was no pressure, just clear advice and transparency.
The team answering the phones have also been fantastic, professional, friendly and very responsive. Thanks Davey.

I’m genuinely grateful that Trustpilot exists because being able to read honest, consistent reviews gave me the confidence to choose quality over just going with the cheapest quote with a company who don’t appear to have reviews. I’m a firm believer that you get what you pay for.
Sometimes paying a little more is worth it for peace of mind.
Really looking forward to getting the windows done.
Thank you SWP

Jack, Nick, Daryl and Shay did a marvellous job, draughtproofing and double glazing our 5 beautiful sturdy Victorian sash windows. They worked in the most horrible conditions - freezing cold, wet windy weather - stripping the frames and refitting them with the new glass and the insulating strips. They cleared away thoroughly afterwards, and were always friendly and efficient. Highly recommended.

Thank you to Robbie, Scott, Shay and Ethen who worked on my windows. They were considerate, kept me informed and were tidy. All so thank you to the admin team who guided us through this process.
I would be happy to use Sash Window Preservation again.

A truly excellent service from initial engagement to final delivery. In a world of poor service and poor quality if you need windows Sash Windows is the place to go!

Sash Windows did an excellent job of replacing some of our old sash windows. The fitters were very pleasant to deal with, protected all the surrounding areas meticulously and carefully cleaned and hoovered the rooms afterwards. The windows look great and function very well.

This is the second time we have used Sash Window Preservation and both times, we have been very pleased with the whole process, from initial enquiry, site visits, answering questions, craftmanship and professionalism of trades people, We will be using them again and thoroughly recommend.

They did a good job restoring and putting on the double glasing, only i was told that the job would take only a few jours but in the end it took a lot longer. I had made plans accordingly which i needed to cancel.But i am glad they took their time to make it all right and working properly. Also perhaps it took lomger because of the rain. They managed very well!

We have had work done to draught proof windows in our old house which has proved very worthwhile and recently had work done on our old front door which seems to have been successful. The workmen have been very nice to deal with arriving on time, working carefully and quietly, leaving remarkably little mess and left us with a warmer home. We look forward to the next phase of their improvements to our home.