Sauce Shop® Avis 

308
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

These sauces etc, are brilliant. Tasty, natural, no nasties. As someone who has issues with additives these take the trophy. Bought a box for my son and wife, they were amazed. So, I am always orderin... Voir plus

Noté 1 sur 5 étoiles

Sauces are great customer service awful. No reply for hours regarding my subscription order and when trying to cancel Ann simply said “sorry it’s now shipped and can be returned at your cost”. No prio... Voir plus

Noté 5 sur 5 étoiles

Every order I've placed has been fantastic. all of the sauces are delicious and full of flavour. can look pricey but you're paying for top quality. I had one issue on delivery with one of the sau... Voir plus

Noté 5 sur 5 étoiles

Smooth ordering process and very quick delivery, good price especially with the offer on. Had an issue with a recent order that I raised with the team and they were super helpful and sent out a replac... Voir plus

À propos de l'entreprise

  1. Fournisseur de condiments
  2. Traiteur
  3. Fabricant de produits alimentaires
  4. Producteur de produits alimentaires
  5. Fabricant d'assaisonnements alimentaires

Écrit par l'entreprise

Sauce Shop© began in the home kitchen of Pam and James Digva in 2014. From hot sauce to ketchup and mayonnaise, we still produce everything here in the UK using nothing artificial with a focus on amazing flavour. Our range has won over 25 Great Taste Awards and featured on TV shows, including Food Unwrapped, Ainsley's Good Mood Food and Sunday Brunch. We hope you love Sauce Shop products as much as we do and if you ever have a question, please don't hesitate to reach out at info@sauceshop.co 🖤


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

308 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,4

Tous les avis

(308)

82 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Packaging and presentation lovely

Packaging and presentation lovely, especially as it's a Christmas gift.
I had a slight problem with one of the bottles of sauces, as the seal on the lid had been dislodged during transit.
A quick email and prompt response from the vendor, has resulted in another bottle on its way to me.
Thanks guys, incredibly impressed with the service

1 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service.

Contacted customer services over an order that needed to be cancelled. Sorted quickly with no fuss. Responsive and kept me informed. Have used before and love their products and service.

26 novembre 2025
Avis spontané
Logo de Sauce Shop®

Réponse de Sauce Shop®

Thanks for the review Paul!

Noté 5 sur 5 étoiles

Asking questions before buying…

Before ordering a Christmas present to be delivered to my son I had some questions about the packaging etc. I wanted to be sure the game wouldn't be given away before the Big Day! I received a response very quickly and when I queried something further, again a quick friendly reply. I love their sauces and want my son to be introduced as I'm sure he will love them just as much
Thank you Sauce Shop for a great product and great customer service, something sadly lacking in many busenesses today
UPDATE
I decided to get it delivered to me so I could take it with me on a visit. The website states 48 hour delivery but because it's Christmas I was advised it would take a bit longer. I emailed to say I would be leaving at the end of the week and could they progress my order. I got an immediate reply saying they would do their best and indeed they did. I received it yesterday (leaving today). What can I say? This is a company I'd buy from any day of the week - their customer service is just brilliant.
Thank You Sauce Shop

21 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I didn't received what I ordered and I…

I didn't received what I ordered and I have emailed and tried to call but can't get anyone to sort my issue out .It was for a birthday gift and ordered the festive box and that's not what I received

The bundles are £43 The festive box I ordered was £39 so I did order the festive box because this is £39 and that's what I paid .Non of your bundles cost£39.Still no phone call it's now 26th of November .I think it's rude not to get on touch with an unhappy customer.No other products on your site are £39 only the festive box
The full flavour bundle you said I ordered was £57.00 just been reduced to £35 again not what I paid .You have now advertised bundles at £39 but when you shop them they are £30 false advertising.

21 novembre 2025
Avis spontané
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Réponse de Sauce Shop®

Hello Aileen, we're sorry to hear you’re not happy with your recent order. I have checked our system and can confirm you have purchased the Full Flavour Bundle, which is one of our all-year-round bundles that doesn’t come in gift packaging. I can see our Customer Experience team have been in touch (we’re very busy, hence the slight delay in replies), and they will be in touch once again today.

Noté 5 sur 5 étoiles

Sauce shop

I had a delivery which was faulty a sauce bottle had smashed ruining everything I sent a complaint in and it has been delt with perfectly they are sending a replacement box. I could not send first package back due to state of it sent them photos really good service and they were prompt in response very pleased .

21 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Placed an order and then had a question around the shipping address. Oliver responded super promptly, assuring me all was in hand. Can’t wait to receive my order and the tasty sauces!

20 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Love this Company

Love this Company. Been ordering ever since I bought my first box last December as a Christmas present for my Husband. We've made several orders throughout the year to top up our cupboards. They have so many incredible sauces, particularly the ranch sauce and their curry sauce. The latest interaction I had was with someone called Oliver. One of our jars arrived smashed and one bottle had leaked. I reached out, Oliver arranged for replacements to be sent straight away and I have to say, whilst it was appreciated, I'm not surprised, they have always been a pleasure to deal with and order from. Highly recommend!

17 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I love Sauce Shop sauces

I love Sauce Shop sauces, both condiments and the simmer sauces. I’ve tried all simmer sauces, they’re free from nasty ingredients and so convenient! Any breakages in transit have been resolved quickly and hassle free. Top tier all around in my opinion.

18 novembre 2025
Avis spontané
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Réponse de Sauce Shop®

Love it, thanks for this review, Deborah!

Noté 5 sur 5 étoiles

Excellent quality

Excellent quality, great variety of sauces, lovely packaging and super customer service! Would highly recommend.

14 novembre 2025
Avis spontané
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Réponse de Sauce Shop®

Ah thanks for the review, enjoy your order.

Noté 5 sur 5 étoiles

Very responsive and helpful

Needed to get some nutritional information re ingredients after putting in my order.
Very quick response with helpful information.
Looking forward to receiving my order.

11 novembre 2025
Avis spontané
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Réponse de Sauce Shop®

Thanks for this review, enjoy your sauces!

Noté 5 sur 5 étoiles

Great Company - Great Service

The Company's website was easy to navigate and my order was delivered very promptly. Unfortunately, on delivery, I found that the sauces had leaked and the box was soaked through. I emailed the Company and they dealt with my email immediately. They are replacing my order at no cost to myself. I was very impressed with how my problem was dealt with and I wouldn't hesitate to order from them again.

11 novembre 2025
Avis spontané
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Réponse de Sauce Shop®

Thanks for leaving a review Maureen - really pleased the team managed to sort your issue out quickly.

Noté 5 sur 5 étoiles

Really good quality sources amazing…

Really good quality sources amazing flavour a new nasties in them
Definitely recommend them the flavours are amazing and the customer key is also amazing⭐️⭐️⭐️⭐️⭐️

4 novembre 2025
Avis spontané
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Réponse de Sauce Shop®

Thanks for the review Margaret!

Noté 5 sur 5 étoiles

Great sauces

Great sauces, good service, quick dispatch and delivery, dealt with breakages very quickly, all round very good company.

5 novembre 2025
Avis spontané
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Réponse de Sauce Shop®

Thanks for the review!

Noté 5 sur 5 étoiles

This is the first time I’ve shopped…

This is the first time I’ve shopped here. I got fed up sending the usual wine at Christmas and wanted something a little different. My Brother loves cooking and experimenting with flavours, so when I found this website I was so pleased. Thoroughly recommend this place for something different

1 novembre 2025
Avis spontané
Logo de Sauce Shop®

Réponse de Sauce Shop®

Hi Ali, thanks for this review! Happy you stumbled across our website and managed to grab a gift for your brother - he will love it.

Noté 5 sur 5 étoiles

Great service

Ordering sauces for a present couldn't have been easier. The website is easy to navigate and the order was delivered within a couple of days of ordering which was amazing. Sadly one of the bottles was broken, however the team resolved the issue within the hour of me contacting them and they sent out a replacement. Such a fantastic experience. I will definitely order again in the future

27 octobre 2025
Avis spontané
Logo de Sauce Shop®

Réponse de Sauce Shop®

Hey Harkiran, thanks for the review! Really glad to hear the team managed to sort out your damaged item quickly and without fuss.

Noté 5 sur 5 étoiles

Perfection!

I ordered this morning and made a mistake with my address so emailed in, within minutes I got a response and they’d sorted my issue, absolutely amazing customer support. I can’t wait for my order to arrive! Woukd definitely recommend and use again

10 octobre 2025
Avis spontané
Logo de Sauce Shop®

Réponse de Sauce Shop®

Glad the team got this sorted quickly for you! Thanks very much for the positive review.

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