very profesional ,
good knowledge,
not pressurized,
amenable
My moan is that we are paying upfront for a 12 week delivery nice work if you can get it
John Hussey

The in store staff were very helpful both times we went into the store. Very happy with our new sofa.

Great customer service, communication and easy delivery

Punctuality aided by vehicle tracking system. Plus a very efficient team who took less than 30 minutes to complete assembly.

My partner and I came into find a sofa for our new flat. Liam and Andy were great. We went in and they were attentive and showed us the sofas that matched what we were looking for. They were not pushy, and were friendly and knowledgeable.

We then came back later on to buy the sofa after looking at other places. They were once again very friendly and gave us water which was great as it was a hot day. They were very accommodating to our needs, and very patient with us after I had to go home to get my physical card from home to pay. If you are looking for a new sofa then definitely have a look around Poltronesofa. And the sofa we got was very comfy.

Our salesman Kolitha was excellent.
He Guided us to the type of chair we asked for.
Really helpful, and informative. A really lovely guy. Thankyou

We love our new recliner sofa & chair. It's very comfortable & the workmanship is excellent.
The delivery guys were most helpful in setting up & taking away the packaging which made all the difference. Couldn't have wished for better service.

The delivery guys were a 100 💯 per cent in all what they done id recommend it to anybody

Excellent service would recommend and highly likely to return !

We visited the kings ditch retail park in Cheltenham looking for the Belford corner sofa we’d previously seen in the Gloucester branch of scs. We were approached by Andy, very nice man who allowed us to browse with no pressure to purchase anything. We found the sofa we were looking for and immediately Andy came over to apologise as there were a few customers in and only 2 staff. He left us to test the sofa, measure it and to discuss fabric. We decided on the colour shown in store, he gave great advice on what would look nice with our colour scheme and we decided to follow on with the purchase. Very polite, courteous, we were offered drinks but declined. We would recommend this store and Andy, brilliant member of staff. Thank you!

The guys who delivered and set up the sofa and chairs were very fast and efficient

What a lovely shopping experience. The two gentlemen in the shop at Cheltenham were attentive, helpful, patient and humorous - thank you. I will be recommending.

No complaints from choosing, ordering to delivery.
Absolutely amazing from start to finish, arrived earlier than the estimated date which was perfect.
My sofa and chair are so comfortable and I`m delighted with the quality of the workmanship and material such a beautiful shade of green. The delivery guys arrived on schedule, they were very polite and careful around my other furnishings. They soon had the furniture assembled. Checked over and the delivery was completed. Thankyou very much well worth the money.
My partner also ordered a 3 & 2 seater sofa at the same time in grey ,different material arriving a week after mine, perfect service also at his property.
We would like to personally thank Phil form the Cheltenham branch for being so patient and helpful.

Customer service was very good and kept me informed all the way .Delivery was very good and kept am pleased with the sofa ..

I think paying for goods in full that don’t arrive for 3 months is a bit cheeky
Deposit should be the way forward

Was made welcome inside the shop
Everything was explained to me
Very pleased with my purchase

Excellent sales at the branch in Cheltenham

Delivery men were very good and helpful

Really pleased from the customer service in store to delivery.
Our sales adviser was so knowledge and helped us with our order, answering any questions we had.
Very pleased with our item, looks so much better than I dreamed it would!

Helpful staff who knew the product really well. Sensible pricing and good after sales package was very helpful. Patient staff , helpful but not pushy so we didn't feel pressured yet they were there to help us. An excellent experience in the store and a lovely goody bag to take away.